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Home Chef

Cancel HOME CHEF

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To cancel Home Chef,
please provide the information:
When do you want to cancel?
India

Cancellation service #1 in India

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Home Chef
Meher Premises, Shivaji Park, Ranade Road, Dadar West
400028 Mumbai India
support@homechefindia.com
Cancellation of Home Chef contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Home Chef service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Home Chef
Meher Premises, Shivaji Park, Ranade Road, Dadar West
400028 Mumbai , India
support@homechefindia.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Home Chef: Easy Method

What is Home Chef

Service overview

Home Chef is a subscription meal‑kit delivery service that sends fresh ingredients and recipe cards to customers on a recurring basis. It operates via an online account where you select meals, manage deliveries, and update billing.

How it applies in India

There is limited public pricing or local terms specifically listed for India; operations may be managed from an international account portal. Always check the Home Chef account pages and terms for the most current global policies.

How to cancel Home Chef

Cancel via website or app

  • Sign in to your Home Chef account on web or mobile.
  • Go to Account Settings (or Manage Subscription).
  • Choose to pause or cancel your subscription; follow the on‑screen confirmation steps.
  • Ensure you receive an on‑screen confirmation or confirmation email after cancelling.

Important timing and alternate billing channels

  • Cancellation must occur before the order deadline to avoid charges: standard products - Friday 12 PM CST; Tempo items - Wednesday 12 PM CST. Official cancellation guide
  • Do not attempt to cancel via the App Store or Google Play billing - Home Chef cancellations are handled through your Home Chef account, not the app store. Terms

What happens when you cancel

Access and deliveries

After cancellation you will keep access to any active orders already processed for upcoming delivery. New deliveries will not be scheduled once cancellation takes effect before the next order deadline.

Account data and billing

Home Chef retains account and order records per its terms. Any billing after cancellation should be disputed with proof of cancellation before the deadline.

Will I get a refund?

Refunds for delivered items

If you receive a defective or unsatisfactory product you may request a credit or refund within seven days of delivery. Full refunds for orders over USD 100 may be limited. See Home Chef terms for details. Terms

Refunds for cancellations or refused delivery

  • If you cancelled or skipped before the deadline and can provide proof (for example, a time‑stamped cancellation email), Home Chef will issue a credit or refund within 30 days.
  • There is no automatic 14‑day cooling‑off refund right stated in Home Chef’s policy; refunds are governed by the company’s stated windows. Terms

Home Chef plans and pricing

Pricing availability

No verified public pricing for Home Chef subscription plans in Indian rupees (INR) was found in available sources.

How to get current pricing

Contact Home Chef through your account or the official site to confirm availability and pricing for your region.

Plan Price Period
Standard Home Chef subscription Contact for pricing Contact for pricing

Your consumer rights in India

Company policy vs Indian law

Home Chef’s refunds and credits are governed by its published policy and may not explicitly reference Indian statutory consumer rights.

Practical steps under Indian rules

  • Keep all evidence (order confirmations, cancellation timestamps, delivery photos) to support a claim under local consumer protection law.
  • If Home Chef’s policy appears inconsistent with Indian consumer law, consider contacting local consumer helplines or a consumer forum for guidance.

Customer experiences

Positive feedback

  • Some customers report prompt customer service and credit resolutions when issues occur.
  • Many customers appreciate the convenience, meal variety, and clear recipe instructions. Reviews

Common complaints

  • Reports of difficulty fully cancelling (or being charged after cancellation) and navigating the cancellation process.
  • Issues including missing/incorrect ingredients, damaged packaging, spoiled items, and late deliveries have been reported. Reviews

Documentation checklist

What to collect before you contact support

  • Order number(s) and account email address.
  • Delivery date, photos of damaged or spoiled items, and any packaging evidence.

Proof of cancellation or skip

  • Time‑stamped cancellation confirmation or skip confirmation email/screenshot.
  • Records of any chat or email correspondence with Home Chef support.

Common mistakes

Missing the order deadline

Many customers assume cancelling any time will stop the next delivery. If cancellation occurs after the deadline (Friday 12 PM CST for standard items; Wednesday 12 PM CST for Tempo), you may still be charged.

Confusing app store billing with Home Chef account billing

Cancelling through the App Store or Google Play billing does not cancel Home Chef service - use the Home Chef account settings. Lack of clear proof of cancelling before the deadline can lead to denied refunds.

Comparative recap

Quick action vs late action

This table summarizes likely outcomes depending on timing and documentation.

How to use this recap

Use the table to decide what evidence you need and what remedy to expect.

Action Likely outcome Refund window / remedy
Cancel before order deadline No next delivery; no charge for that week Credit/refund not needed unless other issues
Receive defective item Request credit or refund Request within 7 days of delivery
Provide proof of pre-deadline cancellation Credit or refund issued Processed within ~30 days

After cancelling

Follow-up steps

  • Save cancellation confirmation emails and screenshots of account status showing cancellation or pause.
  • Monitor your billing statement for unexpected charges and contact support immediately if charged.

Helpful links

Address

Local contact address

Meher Premises, Shivaji Park, Ranade Road, Dadar West, Mumbai, Maharashtra 400028, India

Notes about the address

This address was identified as a local HomeChef presence in Mumbai; for account changes and refund resolution, use your Home Chef online account and the official Help & Terms pages. Terms

FAQ

To avoid charges, you must cancel your Home Chef subscription before the order deadline, which is Friday at 12 PM CST for standard products and Wednesday at 12 PM CST for Tempo items. Be sure to keep proof of your cancellation.

If you receive a defective item, you can request a credit or refund within seven days of delivery. Make sure to keep all evidence, such as delivery photos, to support your claim.

After cancellation, Home Chef retains your account and order records as per its terms. Any billing after cancellation should be disputed with proof of your cancellation before the deadline.

If you cancel your subscription before the deadline and can provide proof, Home Chef will issue a credit or refund within 30 days. Keep all cancellation confirmations for your records.

No, you cannot cancel your Home Chef subscription through the App Store or Google Play billing. Cancellations must be handled through your Home Chef account, so check your account settings for the cancellation option.