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Cancellation service #1 in India
Misfits Market is a subscription-based grocery service known for selling surplus or "imperfect" produce and pantry items at discounted prices.
While the main company is U.S.-based, a localized India presence is limited and operates primarily through the online refund/cancellation page referenced below.
Misfits India provides order, cancellation and refund support via its website and customer-care channels rather than a widespread physical footprint.
Official local pricing and full Indian product listings are not publicly published; contact support for specific India availability and charges.
Orders placed on mymisfits.in (India) can be cancelled within 24 hours of placement if the order has not yet been processed.
If an order has already been processed, Misfits India’s policy states cancellation cannot be accepted even within the 24-hour window.
Cancelling an individual order stops that order from being fulfilled if done before processing completes.
Cancellation of a subscription or recurring plan should be confirmed with customer care; automatic enrollments are cited as a common issue in user reviews, so request explicit confirmation.
Misfits will retain order records for customer service and refund reconciliation according to their policies.
Keep your cancellation confirmation email or WhatsApp thread as proof in case you need to dispute charges.
If your cancellation is accepted within the 24-hour window, refunds are issued to the original payment method.
Refunds are stated to be processed within 5 - 10 working days after approval; retain confirmations for tracking.
For the official refund and return details see the Misfits India refund policy.
Misfits Market does not publish official, verified pricing in INR on its public India pages.
User reports exist but are not official rate cards; contact support for confirmed pricing before subscribing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Official pricing (India) | Contact for pricing | N/A | No official INR prices published; contact customer care to confirm current rates. |
Under the Consumer Protection Act, 2019, consumers are entitled to transparent information on cancellations and refunds.
Consumers must not be misled by automatic charges or enrollment; companies should obtain clear consent before taking payments.
Some reviewers praise Misfits for high-quality produce that lasts and for value when items meet expectations.
Positive posts note good food quality and substitution for other grocery sources when service runs smoothly.
See customer review collections for more user-submitted details.
Trustpilot - Misfits Market reviews
reviews.io - Misfits Market reviews
A frequent error is assuming orders can be cancelled after 24 hours; if an order is already processed it cannot be cancelled per policy.
Contact support immediately after ordering if you need cancellation - delays reduce your options.
Customers sometimes try to return opened or consumed perishable items; these are excluded from returns if opened or damaged.
Always document and photograph issues immediately upon delivery to support any claim for refunds.
| Feature | Misfits Market (India) | Typical Indian e-commerce | Period |
|---|---|---|---|
| Cancellation window | 24 hours if not processed; no cancellation after processing. | Varies by seller; many allow cancellations until packing/dispatch. | N/A |
| Refund timing | 5 - 10 working days to original payment method. | Often between 3 - 14 working days depending on platform and payment method. | N/A |
| Returns for perishables | Opened/damaged perishables cannot be returned; unused items within 7 days may be eligible. | Perishable returns commonly restricted; platform policies vary. | N/A |
Save all confirmation messages from customer care and monitor your bank or payment app for the refund within 5 - 10 working days.
If you do not receive a refund in the stated timeframe, follow up with customer care including proof of the cancellation confirmation and payment details.
Misfits Market’s operational headquarters are U.S.-based. For reference, the corporate address listed in public materials is:
1000 Coopertown Road, Delanco, NJ 08075, USA
Misfits does not maintain a broad physical retail presence in India; customer support and policy pages are the primary means to manage orders locally.
Always confirm India-specific details with customer care before placing subscriptions or recurring orders.
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.