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Cancel MYUS
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Myus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation MyUS: Easy Method
What is MyUS
Overview
MyUS is a package forwarding service that provides a U.S. mailing address so international shoppers can buy from U.S. retailers and ship items abroad. It consolidates, repacks and forwards packages to customers outside the United States.
How it works briefly
Customers sign up for an account, receive a U.S. address, shop with U.S. merchants, and MyUS receives and ships parcels to the customer's international address. Membership levels change handling, storage and consolidation features.
How to cancel MyUS
Cancel app-store subscriptions (Apple / Google)
- App Store and Google Play subscriptions cannot be cancelled by MyUS staff.
- Open the Apple or Google Play subscription management on your device and cancel there.
- Confirm cancellation in the app-store purchase history or subscription settings.
Cancel MyUS-billed memberships and orders
- For annual memberships billed directly by MyUS, send written notice to cancel (email, fax, postal letter or via your MyUS online account if available).
- Monthly memberships and setup fees are non‑refundable; cancelling stops future billing but does not return prior monthly charges.
- Shopping.myus.com orders that have already been processed generally cannot be changed or cancelled; only MyUS-initiated cancellations due to stock, pricing or export reasons may be refunded.
What happens when you cancel
Account access and services
After cancellation your ability to create shipments, consolidate packages or use member-only services will end according to the membership term.
If you cancel an annual plan mid-term you may keep access until the end of the paid period unless a prorated refund is issued.
Billing and auto‑renewal
Cancelling prevents future automatic renewal where applicable; confirm that auto‑renewal is turned off in your account or in the app store subscription settings.
Keep confirmation of cancellation from MyUS or the app store for your records.
Will I get a refund?
Refund policy - key points
- Annual memberships: a prorated refund for the unused portion is possible after you cancel; processing timelines are typically short but vary by provider.
- Monthly memberships and setup fees: explicitly non‑refundable.
- Shopping.myus.com: if MyUS cancels an order due to stock, pricing or export reasons, they typically refund purchase amount and shipping to the original payment method.
Timing and limitations
Prorated annual refunds are reported to be processed within about 10 business days in many cases; shopping order refunds initiated by MyUS are typically issued within about 14 days.
Always check your payment method statement and save any refund confirmation for disputes.
MyUS plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Premium Membership | Approx. ₹905.96 per month | monthly | Free 30-day storage, unlimited shipping, free consolidation |
| Premium Membership | Approx. ₹5,435 per year | annual | Free 30-day storage, unlimited shipping, free consolidation |
| Business Membership | Approx. ₹906 per month | monthly | All Premium benefits, 10% shipping discount over $500, priority support, package photos |
| Single Package (Free Membership) | ₹0 (no membership fee) | One-time | No consolidation; automatic shipping schedule |
Exchange-rate note
Listed INR amounts are approximate conversions based on a provided exchange rate (1 USD = ₹90.5965). Actual charges may vary with daily exchange rates and payment provider fees.
Your consumer rights in India
Where to raise complaints
Consumers in India are protected under the Consumer Protection Act and can approach State Consumer Disputes Redressal Commissions or district forums for grievances involving international services.
See the State Consumer Disputes Redressal Commission for jurisdictional details: State Consumer Disputes Redressal Commission.
Evidence and documentation
Retain invoices, tracking numbers, cancellation notices, screenshots and all communications with MyUS; these are essential if you file a complaint in India.
Document dates, amounts charged, and any promises or responses from MyUS to strengthen your case.
Customer experiences
Positive feedback
Many customers praise MyUS for fast processing, timely delivery, secure packaging and reliable consolidation services.
Live chat support is often cited as responsive and helpful by users reporting positive experiences. See reviews summary: Accio - MyUS.
Negative feedback
Frequent complaints include unexpected fees (duties, taxes, valuation), delayed shipments, and lack of transparency around charges.
Users have reported packages placed "under review", billing issues and slow dispute resolution; examples appear on review forums and community posts such as Trustpilot and Reddit.
Documentation checklist
Before you cancel
- Membership invoice or billing statement showing plan and charge dates.
- Account ID and registered email used with MyUS.
- Copies/screenshots of any in-app or app-store subscriptions if applicable.
When you cancel
- Written cancellation request (save sent email, fax confirmation or online cancellation receipt).
- Tracking numbers and order IDs for any shipments you want to dispute.
- Refund confirmations and bank or card statements showing refunded amounts.
Common mistakes
Relying on MyUS to cancel app-store subscriptions
Users often assume MyUS can cancel Apple or Google Play subscriptions. Those subscriptions must be cancelled directly in the respective app stores, not by MyUS.
Not saving written confirmation
Another common error is not saving a cancellation confirmation. Without it, proving cancellation date or entitlement to a prorated refund becomes harder.
Comparative recap
At-a-glance comparison
| Item | Period | Cancellation ease | Refunds |
|---|---|---|---|
| Annual membership | annual | Cancel by written notice (email/fax/post/online) | Prorated refund for unused portion (possible) |
| Monthly membership | monthly | Cancel in account; prevents future billing | Monthly fees non‑refundable |
| App-store subscription (Apple/Google) | - | Cancel through Apple or Google Play only | Refunds depend on app-store policy |
| Shopping.myus.com orders | - | Processed orders generally not cancellable by customer | If MyUS cancels (stock/pricing/export), full refund (item + shipping) usually issued |
Takeaway
Know which channel billed you (MyUS vs app store) before attempting cancellation, keep written records, and expect limited refunds for monthly or processed orders.
After cancelling
Monitor billing and refunds
Check your bank or card statements for refunds and confirm that future auto‑renewal charges have stopped.
If expected refunds do not appear within stated timelines, follow up with MyUS support and keep records of all correspondence.
Useful links and resources
- Cancellation and refund scenarios overview: Postclic - How to cancel MyUS
- Independent business profile and user comments: Accio - MyUS
- User reviews and complaint threads: Trustpilot - shopping.myus.com
- Community experiences and warnings: Reddit - forum post
Address
Company address (for written notices)
5901 Breckenridge Parkway, Suite A, Tampa, Florida 33610, United States of America.
How to send written cancellation
When sending a written cancellation by post or fax include your MyUS account ID, registered email, reason for cancellation and a clear request for refund (if applicable).
Keep a copy of the sent letter and proof of postage or transmission for dispute evidence.