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Service de résiliation N°1 en Switzerland
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Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Nx Rewards.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.
Cancellation Nx Rewards: Easy Method
What is Nx Rewards
Service overview
Nx Rewards is a subscription-based shopping rewards programme that offers members cashback, discounts and special promotions at participating retailers.
The service operates via a member account where purchases are tracked and benefits are applied according to retailer terms.
Who it's for
It is aimed at frequent online shoppers who want access to targeted discounts, monthly bonuses and cashback opportunities.
Membership details, terms and cancellation options are set out by Nx Rewards in their official terms.
How to cancel Nx Rewards
Cancel online (fastest)
- Sign in to your Nx Rewards account and go to the Profile or Account area.
- Use the online cancellation service to end your membership.
- Confirm cancellation and save any confirmation or reference shown.
- See the official terms for the online option: Nx Rewards terms and conditions.
Other cancellation methods
- Email: send a cancellation request to customerservice@nxrewards.com. Keep a copy of the message and any reply.
- Phone: call 0800 917 7684 (Mon - Fri 8 AM - 8 PM, Sat 9 AM - 4 PM UK time) to request cancellation by phone.
- Post: send a signed cancellation letter or form to NX Rewards, PO Box 5305, Lancing, BN11 9WD (United Kingdom).
What happens when you cancel
Access and benefits
After you cancel, your membership remains active for the remainder of the current 30-day billing period.
Once the billing period ends, you lose access to member-only discounts, cashback tracking and any subscription benefits.
Billing and data
No further subscription charges are applied after the cancelled period ends.
Nx Rewards may retain account records for administrative and legal purposes; check their terms for details.
Will I get a refund?
Free initial period
- If your initial period is free, you can cancel within 30 days (this includes a 14‑day cooling-off period) without paying or providing a reason.
- Cancel within that window to avoid any subscription charge for the trial.
Paid initial period and cashback
- If the initial period is paid, you have a 14‑day cooling-off right from the start date to cancel and obtain a full refund of fees paid.
- If you cancel after that 14‑day window, you can still stop future payments but you are generally not entitled to a refund of the first fee.
- Cashback amounts are not membership-fee refunds: cashback is reversed or adjusted when orders are returned or cancelled in line with retailer rules.
Nx Rewards plans and pricing
Pricing summary
No definitive public pricing for Indian members is available in the verified sources.
Contact Nx Rewards directly to confirm current fees for your location.
How to confirm price
Check your account sign-up pages or the official terms for any region-specific pricing.
Contact customer service for precise billing and plan details.
| Plan | Period | Price / Notes |
|---|---|---|
| Membership | Ongoing | Contact for pricing - confirm via your account or customer service |
Your consumer rights in India
General consumer protections
As an Indian consumer you have the right to seek redress if a paid service is not delivered as promised or if you experience unfair practices.
Keep records of transactions, communications and any terms shown at sign-up to support a complaint.
Practical actions in India
- Ask Nx Rewards for a refund or correction in writing and retain proof of your request.
- If charges are unauthorised, contact your bank or card issuer promptly to request a chargeback.
- Escalate unresolved disputes through local consumer grievance channels, consumer commissions or legal advice as needed.
Customer experiences
Positive reports
Many users report fast and generous cashback, prompt tracking and helpful responses from customer support when resolving missing cashback cases.
Some reviewers find the monthly bonuses and gift-card discounts make the subscription valuable.
Common complaints
Other users have reported accidental subscriptions, tracking issues, lost or delayed cashback entries, and occasional account suspensions after high cashback claims.
Website performance and account access issues are also reported by some members.
Documentation checklist
Essential documents to keep
- Account confirmation and membership start date screenshots.
- Email copies of cancellation requests and any replies from Nx Rewards.
- Bank or card statements showing any charges or refunds.
- Order receipts and retailer return confirmation where cashback adjustments may apply.
Optional supporting items
- Screenshots of your Nx Rewards dashboard showing earned cashback or bonuses.
- Any cancellation reference numbers or call notes from customer service calls.
Common mistakes
Waiting too long to cancel
Delaying cancellation until after the 14‑day cooling-off period (for paid sign-ups) can forfeit your right to a refund of the first fee.
Always note the exact start date of your subscription so you can act within the window if needed.
Not keeping proof
Failing to save confirmation emails, screenshots or bank statements makes disputes harder to resolve.
Always keep copies of messages, cancellation confirmations and timestamps of phone calls.
Comparative recap
Quick comparison of expectations
This table summarises practical differences you should expect when cancelling Nx Rewards compared with typical subscription services.
Use it to check you have completed key steps before escalating a dispute.
| Feature | What to expect |
|---|---|
| Cancellation methods | Online via profile, email, phone or postal letter |
| Refund window | 14‑day cooling-off for paid sign-ups; 30 days for a free initial period per terms |
| Access after cancel | Membership stays active until the end of the current 30-day billing period |
| Cashback treatment | Cashback reversed per retailer returns - not the same as membership fee refunds |
After cancelling
Immediate steps
- Save any cancellation confirmation or reference number from Nx Rewards.
- Monitor your card or bank statement to confirm no further subscription charges are taken.
Where to get more information
For official cancellation and refund terms consult the Nx Rewards terms and conditions and FAQ pages.
Official links: Terms and conditions and Frequently asked questions.
Address
Postal address
NX Rewards
PO Box 5305, Lancing, BN11 9WD, United Kingdom
Customer service contacts
Email: customerservice@nxrewards.com
Phone: 0800 917 7684 (Mon - Fri 8 AM - 8 PM, Sat 9 AM - 4 PM UK time)