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Cancel PHYGICART
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Phygicart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Phygicart: Easy Method
What is Phygicart
Overview
Phygicart is an Indian shopping platform that blends physical and digital retail experiences, allowing users to browse and purchase products online. The service positions itself around discovery and augmented reality features for product exploration.
Core offering
Phygicart sells single items and bundled packs (health, food, personal care) through one‑time purchases rather than standard monthly subscriptions. Pricing often shows DP and MRP values for each product or bundle.
How to cancel Phygicart
Online cancellation steps
- Log in to your Phygicart account and go to Orders / Order History.
- Select the order you want to cancel and choose "Cancel" before the order is processed or shipped.
- If the site offers an online form or support chat, raise the cancellation request and note the reference number.
- Expect a 10% cancellation charge on the billed amount; for gold/diamond products an extra 20% depreciation cost is deducted.
If the order has been processed or shipped
- If already dispatched, contact Phygicart support to request a return; customers generally bear return shipping costs.
- Keep shipment tracking details and return authorisation (if provided) before sending the item back.
What happens when you cancel
Order status and processing
When cancellation is accepted before processing/shipping, the order is marked cancelled and the refund process begins as per the merchant policy.
If cancellation is requested after dispatch, the merchant may require the product returned and apply the stated fees and adjustments.
Account access and renewals
Cancellation of an order does not typically close your Phygicart account; account access and saved data usually remain unless you request account deletion.
There are no standard recurring subscription renewals for the listed product packs; verify your order type if unsure.
Will I get a refund?
Standard refund policy
Phygicart’s policy states refunds or replacements must be raised within 7 days from delivery or pick‑up date.
After approval, refunds are generally initiated within 7 working days; however, the merchant issues refunds as store credit/credit notes for future purchases in many cases.
Exceptions and refund form
- Cancellation before shipment: refund subject to 10% cancellation fee; gold/diamond items incur an additional 20% depreciation deduction.
- Defective, damaged or wrong items: replacement or store credit is provided after verification; cash refunds are not the standard outcome.
- Customers typically bear return shipping costs.
- Some refunds may be credited within up to 30 days depending on processing and verification steps.
Phygicart plans and pricing
Pricing summary
The following table lists product and pack prices as provided by Phygicart materials. Prices are shown in INR and reflect DP and MRP where available.
How prices appear on orders
Orders often display DP (Distributor Price) and MRP; verify the invoice you receive for exact billed amounts and any taxes or shipping charges.
| Plan | Price (DP / MRP) | Period | Features |
|---|---|---|---|
| New Trend Pack (bundle) | ₹9,999.00 (DP), MRP ₹11,593.00 | One‑time purchase | Contains multiple products as per pack details |
| SKINBO‑R PACK 2 (bundle) | ₹5,200.00 (DP), MRP ₹6,364.00 | One‑time purchase | Pack of 3 health beverage bottles |
| GASTRO Active Pack 2 (bundle) | ₹5,200.00 (DP), MRP ₹8,174.00 | One‑time purchase | Pack containing juices and other items |
| Arya Sukta Amla Nano Curcumin Plus 1 Litre | ₹1,033.00 (DP), MRP ₹1,089.00 | One‑time purchase | Immunity‑boosting Amla juice |
| PhygiGreen Fenugreek 100 g | ₹15.00 | One‑time purchase | Fenugreek powder |
| Phygigreen Turmeric Powder 100 g | ₹17.00 | One‑time purchase | Turmeric powder |
| Phygigreen Dried Grapes White 100 g | ₹30.00 | One‑time purchase | Raisins (dried grapes) |
Your consumer rights in India
Cooling-off and statutory rights
Indian consumer protection laws provide remedies for defective goods and unfair trade practices. Many buyers expect a 14‑day "cooling‑off" period for certain e‑commerce transactions, but Phygicart’s policies do not explicitly mention this statutory withdrawal right.
Absence of an explicit 14‑day statement in merchant policy does not necessarily remove statutory protections; check the Consumer Protection Act and guidance from the Department of Consumer Affairs for specifics.
Practical steps if rights are affected
- Keep invoices, order IDs and communication records to support any claim.
- If the seller refuses resolution, escalate via your payment provider or file a complaint with the local consumer forum or online complaint portal.
Customer experiences
Complaints and negative reports
There are multiple public complaints alleging issues such as non‑delivery and refund refusal, with some customers reporting long waits for delivery or refunds.
For documented customer complaints, see a compilation at consumercomplaints.in.
Positive and internal feedback
Some internal employee reviews and internal ratings portray Phygicart positively for aspects like workplace culture and skill development; these are distinct from customer service reports.
When evaluating experiences, consider both customer complaint trends and any available internal/company reports.
Documentation checklist
Before you cancel
- Order ID, invoice or order confirmation email.
- Date of purchase and delivery/pick‑up receipt.
- Payment proof (bank statement, UPI/transaction screenshot, card statement).
For refunds and complaints
- Photographs of damaged or incorrect items, packaging and delivery labels.
- All communications with Phygicart (support tickets, emails, chat transcripts).
- Return tracking number and courier proof if you ship the item back.
Common mistakes
Mistakes during cancellation
Waiting until the order is processed or shipped before requesting cancellation often means higher charges or rejection of direct cancellation.
Not keeping a cancellation reference number or support chat transcript makes follow‑up harder and delays resolution.
Mistakes during refunds
Assuming refunds will be credited to the original payment method when the merchant’s policy provides store credit can lead to dissatisfaction.
Failing to send clear photos or to follow the specified return procedure can delay verification and processing.
Comparative recap
Quick policy comparison
The table below compares key Phygicart policies against typical consumer expectations for e‑commerce in India.
At-a-glance notes
| Aspect | Phygicart policy | Typical consumer expectation / note |
|---|---|---|
| Cancellation window | Before processing/shipping - cancellable | Consumers often expect a statutory 14‑day cooling‑off for certain sales; not explicitly stated by seller |
| Cancellation fee | 10% of billed amount | Consumers may expect full refund if within statutory withdrawal period (varies by item) |
| Depreciation for high‑value items | Gold/diamond products: extra 20% depreciation deduction | High value and jewellery items often have specific return/exchange rules |
| Return shipping | Customer bears return shipping cost | Many sellers offer free returns for damaged/wrong items; check merchant terms |
| Refund timing | Refunds initiated within approval; credited within up to 30 days; some refunds issued as store credit and processed within 7 working days after approval | Consumers expect prompt refunds to original payment method; store credit is a limited remedy |
After cancelling
What to monitor
- Monitor your account for refund status, credit note issuance and any adjustments (SV/store value) shown on your account.
- Keep tracking numbers for returned shipments and follow up with Phygicart support if timelines exceed stated processing windows.
Further steps and escalation
- If you cannot resolve the issue with the seller, consider contacting your bank/payment provider to dispute the charge where applicable.
- For unresolved consumer issues, you may file complaints with local consumer protection authorities or seek assistance from consumer forums.
- For example complaints and reported issues, see consumercomplaints.in.
Address
Registered office
Door No 08/107/C11,12, 3rd Floor, E‑Town Shopping, East Fort, Thrissur, Kerala 680005, India
Returns and contact notes
No separate cancellation‑specific postal address has been identified in available policies; use the registered office for formal communications if required.
Always keep courier receipts and any acknowledgement when sending returns or formal registered communications.