Cancellation Quikr: Easy Method

What is Quikr

Overview

Quikr is an Indian online classifieds platform that connects buyers and sellers across categories such as electronics, furniture, vehicles, real estate and jobs.

The site operates as a marketplace and offers paid upgrades, verified seller features and specialised services (for example, Quikr Assured verticals).

How Quikr positions itself

Quikr presents itself primarily as a platform that enables peer-to-peer and merchant transactions rather than a direct seller for most listings.

Some verticals (Quikr Assured, lifestyle, electronics) include additional seller/merchant guarantees and limited return or replacement policies.

How to cancel Quikr

General cancellation steps

• Identify the transaction type (e.g., "Make an Offer", "Buy Now", Quikr Assured, or paid ad/subscription).
• If cancellation is allowed, cancel via the Quikr app or website order page when that option is shown.
• If no in‑app option exists, contact the seller first and request cancellation and refund details.

Vertical-specific actions

• For "Make an Offer" or "Buy Now" transactions after payment, expect a cancellation penalty (see refund section) and follow the in-app cancellation or support flow; reference Quikr Terms for process. Quikr Terms
• For Quikr Assured Lifestyle orders, cancel only within the allowed window (see below) by calling the designated number: 0801167364545; cancellations after that window are typically not permitted.

What happens when you cancel

Account and listing effects

Cancelling an order does not usually delete your Quikr account or other active listings unless you request account closure.

Paid ad upgrades or subscription features may continue until their billing period ends unless stated otherwise in the plan terms.

Data, deliveries and renewals

Order cancellations can pause or stop deliveries and return pickups depending on merchant cooperation and vertical rules.

Automatic renewals for subscription-like products (e.g., some paid plans) will follow their billing terms; check the specific plan page or support message for renewal policies.

Will I get a refund?

Standard refund rules

For many regular classifieds transactions, refunds are limited because Quikr acts as a platform between private buyers and sellers.

Quikr’s Terms state buyers may incur a cancellation penalty of ₹200 if cancellation is initiated after payment for "Make an Offer" or "Buy Now" transactions. Quikr Terms

Exceptions and vertical-specific refunds

• Quikr Assured Electronics and Appliances: there is a 3-day replacement window for defective products; if the merchant cannot supply a replacement, a full refund is provided.
• Quikr Assured Lifestyle: cancellations are permitted only within 3 hours of placing the order (or before shipment) by calling 0801167364545; otherwise cancellations, COD, replacement or refund may not be allowed.
• Premium ads and subscription fees paid by advertisers are non-refundable; unused ad units are forfeited and not carried forward.

Quikr plans and pricing

How pricing below was compiled

Prices are taken from verified marketplace data and common paid plans offered within the Quikr ecosystem in 2024 - 2025.

If a plan is time-limited or promotional, confirm current pricing in your Quikr account or by contacting support.

Available plans (sample)

Your consumer rights in India

General legal context

Indian consumer law generally provides protections such as redress for defective goods, unfair trade practices and misrepresentation.

However, statutory "cooling-off" or 14-day return rights commonly seen in some jurisdictions are not automatically available for every marketplace listing.

How this applies to Quikr

• Quikr often positions itself as a platform for peer-to-peer used goods; this can limit statutory return rights compared with purchases from a merchant.
• For Quikr Assured Electronics, a limited 3-day replacement/refund window aligns with consumer expectations for defective products.
• Enforcement and outcomes vary; users frequently report difficulties obtaining refunds on classified platforms despite consumer protections. Vakilsearch summary

Customer experiences

Positive accounts

There are documented cases where consumers received refunds in dispute resolutions; for example, a 2018 report describes a CAT member obtaining a refund of ₹76,500 after a poor-quality AC delivery. Times of India

Some users report satisfactory support and successful replacements within Quikr Assured windows.

Negative reports

• Many user reviews on Trustpilot are highly negative (large share 1-star), citing fake job posts requiring money, misleading premium charges and poor follow-up. Trustpilot
• Complaints on consumer platforms note slow or unhelpful customer service, delays, missing refunds and alleged deposit scams. Vakilsearch

Documentation checklist

Essential documents to collect

• Order confirmation(s), payment receipts or transaction IDs.
• Screenshots or copies of chat/messages with the seller and any listing details.
• Photos or videos showing defects, damage or discrepancies (timestamped if possible).

When escalating a dispute

• Save email correspondence with Quikr support and any reference/ticket numbers.
• Record call details (date, time, representative name) when you call support or the Assured contact number.
• Keep bank statements or UPI/payments proofs for refunds or chargeback requests.

Common mistakes

Assuming full buyer protection for all listings

Many users assume every purchase has a standard return window like e-commerce marketplaces; Quikr’s platform model and used-goods focus mean protections differ by listing and vertical.

Delaying evidence collection

Buyers sometimes fail to capture photos, chats or receipts immediately; delayed evidence weakens refund or replacement claims.

Always document issues promptly and preserve transaction records for escalation.

Comparative recap

At-a-glance comparison

After cancelling

Follow-up steps

Confirm cancellation and any refund timeline in writing (email or in-app messages) and monitor the bank/UPI statement for credited amounts.

If a promised refund does not arrive, contact your payment provider to explore chargeback or reversal options where applicable.

Helpful links

• Quikr Terms and Conditions
• Quikr Services Terms
• Example news: TOI refund case
• Consumer complaints summary (Vakilsearch)

Address

Primary contact address for Quikr (regional)

A-41, Level 1, Mohan Cooperative Estate, Main Mathura Road, New Delhi 110044, India

Notes about sending documents

If you plan to send physical copies or legal notices, include order references, payment proof and a clear request for action to speed resolution.

For Assured Lifestyle cancellations, calling 0801167364545 immediately after placing the order is required to cancel within the permitted window.