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4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Rentomojo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rentomojo: Easy Method
What is Rentomojo
Service overview
Rentomojo is an Indian subscription rental service offering furniture, appliances, electronics and mobility (bikes) on monthly plans. It lets customers rent products for flexible tenures instead of buying them outright.
Who uses it
Customers looking for short-to-medium term home or office setups commonly use Rentomojo for lower upfront cost and convenient delivery, installation and pickup services.
How to cancel Rentomojo
Cancel via website or app (step-by-step)
- Log in to your Rentomojo account on the website or app.
- Open "New Request" and select "Close Subscription" under General Queries.
- Provide your preferred return/pickup date and confirm the request.
- Note that early closure is allowed but may incur applicable charges; follow the on-screen prompts to accept fees.
- Reference: Rentomojo help page for cancelling orders: How do I cancel my order?
Early termination, alternatives and notice
For early termination you must provide advance notice; Rentomojo's Help Center indicates a minimum notice requirement. Check the applicable notice period when you submit a close-subscription request.
If you want to avoid early-closure charges, consider transferring the subscription to another person or opting for relocation services as possible alternatives. See Rentomojo's early-closure guidance: Can I cancel my subscription before the end of my rental tenure?
What happens when you cancel
Service access and pickup
After you confirm a Close Subscription request, Rentomojo will schedule pickup of the rented items on the chosen date. Service access typically continues until pickup is completed.
Account status and renewals
Automatic renewals stop once the subscription is closed and items are picked up. Your account remains active for other subscriptions or future orders unless you delete it separately.
Will I get a refund?
Security deposit refund process
If you return items because you dislike the product, initiate Close Subscription from New Request. Rentomojo performs a quality check after pickup and initiates the deposit refund thereafter.
Official timeline: quality check within 24 hours of pickup and refund initiation within 24 hours post-check; refunded amount usually reaches your bank in 7 - 10 working days. See: Security deposit refund process
Exceptions, deductions and real-world delays
- Refunds are subject to passing the quality check and deduction of pending dues or damage charges.
- Independent summaries note refund arrival commonly in 7 - 9 working days but advise documenting returns and expecting possible deductions: Cancelmates summary.
- For specific cases (e.g., shifting), other timelines or notice requirements may apply; confirm via Rentomojo support or the help center.
Rentomojo plans and pricing
Summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Furniture base | ₹79.00 | Monthly | Lowest furniture rental rate (iOS app info) |
| Appliances base | ₹149.00 | Monthly | Lowest appliances rental rate (iOS app info) |
| Electronics base | ₹119.00 | Monthly | Lowest electronics rental rate (iOS app info) |
| Limitless - Lite BASIC | ₹2,699.00 | Monthly | Rent as many products; min. tenure: 3 months |
| Lite - VALUE | ₹3,649.00 | Monthly | 6 products, VALUE tier; min. tenure: 3 months |
| Premium - BASIC | ₹3,949.00 | Monthly | 9 products; min. tenure: 3 months |
| Luxury - BASIC | ₹4,999.00 | Monthly | 12 products; min. tenure: 3 months |
| Premium - VALUE | ₹5,399.00 | Monthly | 9 products, VALUE tier; min. tenure: 3 months |
| Luxury - VALUE | ₹6,999.00 | Monthly | 12 products, VALUE tier; min. tenure: 3 months |
| Bike rental (lowest example) | ₹1,959.00 | Monthly | Example starting price for bike rentals (deal site) |
| AC rental (lowest example) | ₹1,459.00 | Monthly | Example starting price for AC rentals (deal site) |
| AC 1.5‑ton split (estimated) | ₹1,800.00 | Monthly | Indicative AC rental rate (local estimate) |
Pricing notes
Prices above are the observed base/plan rates reported in product listings and deal summaries. City, promotions and time-limited offers may change final charges.
For offer-specific or city-specific pricing, check the Rentomojo app or contact support via the help center links provided earlier.
Your consumer rights in India
Legal protections
Under Indian consumer law you have rights to reject defective products and seek prompt refunds. Unclear contract terms, undisclosed penalties or undue deductions may amount to unfair trade practices.
When to escalate
- If refunds are delayed beyond stated timelines or deposits withheld without clear justification, you may raise a consumer complaint.
- If contract clauses appear opaque or KYC demands are disproportionate, consider seeking redressal; keep documentation and communication records.
Customer experiences
Positive themes
App-store summary sources report fast delivery, smooth handovers and professional installations in many cases. See compiled app reviews for overall positive ratings: JustUseApp reviews and aggregated ratings: Chrome‑Stats app reviews.
Reported issues and caution
Independent cancellation summaries note recurring issues raised by some customers, such as refund delays and disputes over deductions; these reports advise careful documentation of returns: Cancelmates summary.
Documentation checklist
Essentials to prepare
- Order ID and account email/mobile number
- Preferred pickup/return date and time window
- Proof of payment and security deposit receipt
- Photos or short video of the delivered items (condition on pickup)
Optional but helpful
- Transaction screenshots and bank statement line for the deposit
- KYC documents already on file (Aadhaar, PAN only if previously submitted)
- Copies of all chat/email support threads related to the issue
Common mistakes
Not giving proper notice
Many customers expect immediate pickup without realizing an advance notice is required for early closure. Confirm the notice period when you request closure to avoid denial or penalty.
Poor documentation and timelines
Not photographing item condition at delivery/return or not saving payment receipts can lead to avoidable disputes or deductions. Always keep timestamps and backing records when returning items.
Comparative recap
Policy vs customer experience (quick view)
| Aspect | Official policy (Rentomojo) | Commonly reported experience |
|---|---|---|
| How to cancel | Cancel via New Request → Close Subscription on app/website. | Customers can cancel but should expect to follow pickup scheduling steps and possible charges. |
| Refund timeline | Quality check within 24h, refund initiated within 24h post-check; bank transfer 7 - 10 working days. | Many refunds reach bank within a week; some reports cite longer waits - document and follow up if delayed. |
| Early closure notice | Requires advance notice; terms specify notice - confirm at time of request. | Notice period reported variably; verify exact days in your account when closing subscription. |
| Alternatives | Transfer subscription to another person or opt for relocation to avoid closure fees (per help article). | Users advised to consider transfer/relocation to reduce charges where applicable. |
How to use this table
Use the right-hand column as practical expectations when you plan cancellation. Always confirm specifics in your account and keep records of all interactions.
After cancelling
Track the refund and pickups
Monitor the scheduled pickup and confirm the quality check completion. After confirmation, expect refund initiation as per the help center timelines.
If refund is delayed or deductions appear unexplained, raise a support ticket and retain all evidence of return and payment.
Useful support links
- How to cancel an order: Cancel order (Rentomojo help)
- Early termination policy and alternatives: Early closure guidance
- Security deposit refund process: Refund process
- Independent cancellation summary and tips: Cancelmates Rentomojo guide
Address
Registered office
Second Floor, B Block, Bhive Workspace No. 112, AKR Tech Park “A” and 7th Mile, Hosur Road, Krishna Reddy Industrial Area, Bangalore South, Karnataka 560068, India
Notes on physical submissions
Rentomojo primarily handles cancellations and refunds via the app and help center. If you need to send physical documents, contact support first to confirm requirements and the correct mailing address.