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Cancel SHOPRUNNER
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I hereby notify you of my decision to terminate the contract relating to the Shoprunner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shoprunner: Easy Method
What is ShopRunner
Overview
ShopRunner is a subscription service that historically offered members expedited (two-day) shipping and simplified returns at participating online retailers.
The service primarily operated in the United States and has seen reduced retailer participation over time.
Current status
ShopRunner's public availability and features changed recently; some sources note the service is scheduled to be discontinued on January 31, 2026.
Because the service focused on U.S. retailers, there is no localized ShopRunner plan publicly offered for India.
How to cancel ShopRunner
Cancel on iOS (App Store)
- Open Apple Settings on your iPhone or iPad.
- Tap your name → Subscriptions → ShopRunner → Cancel Subscription.
- ShopRunner cannot cancel App Store subscriptions for you; use Apple's subscription controls.
Source and step reference: postclic: how to cancel ShopRunner.
Cancel on Android (Google Play) and web
- Google Play: Open the Play Store → Menu → Payments & subscriptions → Subscriptions → ShopRunner → Cancel subscription.
- Web (direct subscription): Sign in to your ShopRunner account on the ShopRunner website and cancel from Account Settings → Subscription or Billing.
- Note: ShopRunner cannot cancel subscriptions purchased through app stores on your behalf.
See the web guide: postclic cancellation steps.
What happens when you cancel
Access and renewal
After cancellation, access typically continues until the end of the current paid period unless otherwise stated by the payment platform.
Auto‑renewal is stopped for future billing when cancellation completes through the app store or web account.
Account data and orders
Past order history and account data are generally retained according to the provider's policies; confirm details in your ShopRunner account settings.
Cancellation does not reverse past order shipments or returns managed by participating retailers.
Will I get a refund?
In-app purchases (Apple / Google)
There is no general ShopRunner refund policy published for app-store purchases.
If you purchased via Apple or Google Play, refunds must be requested from Apple or Google; ShopRunner cannot directly issue refunds for those purchases.
Reference: postclic refund note.
Web (direct) subscriptions
Refunds for web subscriptions depend on ShopRunner's web billing policies; limited public information is available.
If you need a refund after cancelling on the web, check your account billing section or contact ShopRunner member services for any exception.
ShopRunner plans and pricing
Pricing summary
ShopRunner does not appear to offer pricing in Indian Rupees (INR).
Typical historical pricing for U.S. customers is around $79 per year, but availability and pricing may change due to discontinuation plans.
Pricing table
| Plan | Price (USD) | Availability |
|---|---|---|
| Annual Membership | $79 (approx.) | U.S. only; no INR/local plans documented |
| Contact for pricing | Contact for pricing | Check account or support for current status |
Your consumer rights in India
Applicability of Indian laws
ShopRunner primarily served U.S. customers and does not publish India‑specific consumer policies.
Indian statutory consumer rights (for example, consumer protection laws that apply to domestic e‑commerce) may not directly apply to ShopRunner's U.S. operations.
Practical guidance for Indian users
- Confirm where your subscription was purchased (App Store, Google Play, or web) before seeking remedies.
- If you paid via an Indian bank card on a U.S. merchant, speak with your card issuer for charge disputes if refunds are not available through the provider.
Customer experiences
Positive feedback
Some users have reported that ShopRunner was useful when many large retailers participated, improving shipping speed for eligible orders.
Examples of positive mentions appear in discussion communities referencing earlier benefits.
Negative feedback
Multiple complaints note that promised two‑day shipping often failed, with issues around shipping delays, misrouting, and poor customer service.
See user reviews and community discussions: Sitejabber reviews and Reddit discussion.
Documentation checklist
Before contacting support
- Account email and username used with ShopRunner.
- Subscription receipt or payment transaction reference (App Store / Google Play / credit card).
- Dates of subscription start and any recent renewal charges.
If disputing a charge
- Keep screenshots of subscription status and cancellation confirmation.
- Note the device/platform used for purchase (iOS, Android, web).
- Have order numbers from retailers if shipping or returns are involved.
Common mistakes
Assuming ShopRunner can cancel app-store subscriptions
Users sometimes contact ShopRunner expecting the company to cancel App Store or Google Play subscriptions.
Remember: subscriptions purchased via Apple or Google must be cancelled through those platforms.
Not checking the payment platform
Another common mistake is failing to verify whether the subscription was billed via Apple, Google, or directly on the web.
Always check your receipts and the subscription section of the relevant platform before contacting support.
Comparative recap
At-a-glance comparison
| Feature | ShopRunner | Typical Indian e‑commerce membership |
|---|---|---|
| Primary market | United States (U.S. retailers) | India (local marketplaces and sellers) |
| Pricing | Approx. $79/year; no INR plans documented | Varies; often priced in INR with local billing |
| Refund handling | App-store refunds via Apple/Google; web refunds depend on ShopRunner | Local platforms follow Indian consumer rules and easier local dispute resolution |
After cancelling
Immediate checks
- Verify cancellation in your App Store or Google Play subscription list, or in your ShopRunner account settings.
- Save confirmation screenshots or emails showing cancellation and the end date of service.
Helpful links and next steps
For step‑by‑step cancellation notes see: postclic: cancel ShopRunner.
To review user experiences and reported issues, see: Sitejabber reviews and Reddit discussion.
Address
Company contact details
Mailing address: 225 Washington Street, 3rd Floor, Conshohocken, PA 19428, USA.
Customer service (historical contact): phone +1 (888) 721-7467, email memberservices@shoprunner.com.
Notes on contacting from India
International phone and email contacts may reach U.S.-based support; responses and remedies can differ for non-U.S. customers.
Keep receipts and transaction records handy when contacting support from India.