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Splendies

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India

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Termination letter drafted by a specialized lawyer
Sender
Cancel Splendies Easily | Postclic
Splendies
1250 10th St 9, Santa Monica
CA United States
team@splendies.com
Cancellation of Splendies contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Splendies service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Splendies
1250 10th St 9, Santa Monica
CA , United States
team@splendies.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Splendies. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Splendies: Easy Method

What is Splendies

Service overview

Splendies is a subscription service that sends curated women's underwear to subscribers on a regular schedule.

Customers select preferences and receive monthly shipments based on their chosen plan.

How it works at a glance

Subscriptions bill on a recurring schedule and ships product each cycle according to the plan selected.

Plans and pricing are listed in USD; no official INR prices are provided on the available pages.

How to cancel Splendies

Cancel via website (recommended)

  • Log in to your Splendies Account on the website.
  • Go to Account > Subscriptions (or Account preferences) and choose the cancel option.
  • Alternatively, use the Contact Us page and select subject "I Need to Cancel My Subscription" to request cancellation.

App Store / Google Play and other notes

  • There is no documented separate cancellation process via App Store or Google Play; cancellation is generally handled through the Splendies website or support.
  • If you subscribed through a mobile store and cannot cancel on the website, contact Splendies support for guidance.

What happens when you cancel

Billing and next cycle

Cancellation must be completed before the monthly deadline to stop the next billing cycle.

If you miss the deadline you may be billed for the next shipment.

Access and deliveries

After cancelling you will continue to receive product through the end of your current paid term.

Cancellations do not produce prorated refunds for remaining time on prepaid longer-term plans.

Will I get a refund?

Refunds for active subscriptions

  • No refunds are provided for active subscription periods, even if prepaid for multiple months.
  • Cancellations do not trigger prorated returns for unused months in a prepaid plan.

Exceptions and returns

  • Refunds or replacements may be available for damaged or expired products on receipt.
  • For non-subscription individual purchases, returns may be allowed if items are unworn, unused, in original packaging and returned within 30 days; shipping fees are non-refundable. See details: Splendies refunds & store credit.

Splendies plans and pricing

Plans summary

The following pricing reflects known USD pricing from public information and may vary by promotion or exchange rates.

No official INR prices were found; checkout conversion and shipping/import charges may affect final INR cost.

Plan Price (USD) Period Features
1-Pair Monthly $9.99 Monthly Single pair per month, cancel anytime
3-Pair Monthly (Surprise Variety) $16.99 Monthly Three pairs per month, first month free (shipping not included)
3-Pair Prepaid (3-Month) $16.49 / month
Total $49.47
3-Month Prepaid Prepaid 3-month plan
3-Pair Prepaid (6-Month) $16.33 / month
Total $98.00
6-Month Prepaid Prepaid 6-month plan
3-Pair Prepaid (12-Month) $16.00 / month
Total $192.00
12-Month Prepaid Prepaid annual plan

Your consumer rights in India

Cooling-off and cancellation rights

Under Indian consumer protection laws, online consumers often have a cooling-off period (commonly 7 - 14 days) to cancel unless expressly exempted.

Splendies' stated no-refund-for-active-period policy may not override statutory rights; you may be able to assert local consumer protections if applicable.

Defective or not-as-described goods

If goods are defective or not as described, Indian consumers generally have the right to replacement or refund under the Consumer Protection Act 2019.

Document defects and contact Splendies support promptly to seek resolution or assert statutory rights.

Customer experiences

Positive feedback

Many customers praise Splendies for soft, comfortable materials and a good variety of designs.

Customer service is frequently described as responsive and helpful in reviews.

Common complaints

Reported negatives include inconsistent sizing, occasional quality issues, missing promotional items, and problems with unexpected charges or shipments.

See examples and reviews: Trustpilot reviews, Trustpilot (IE), user reports, Reddit discussion.

Documentation checklist

What to prepare before contacting support

  • Account email and order number (if available).
  • Screenshot of your subscription status or cancellation request.
  • Payment method details and billing date for disputed charges.

Evidence for damaged or incorrect items

  • Photographs showing damage or defects on receipt.
  • Packaging photos and date of delivery.
  • Keep original packaging and tags for returns where required.

Common mistakes

Missing the cancellation deadline

A common error is cancelling after the cutoff date; Splendies requires cancellation prior to the monthly deadline to avoid the next charge.

If you miss the deadline you may still receive the next shipment and be billed for it.

Assuming app-store cancellation works

Some users assume cancelling via App Store or Google Play will stop Splendies; terms do not document an app-store specific cancellation method.

Always verify cancellation by checking your Splendies account or contacting support directly.

Comparative recap

Quick feature comparison

The table below summarizes cancellation and refund characteristics compared to a typical subscription box service.

Use it to set expectations before subscribing or cancelling.

Feature Splendies Typical subscription box
Cancellation method Website account or support request Website or account portal (varies)
Refunds for active term No prorated refunds; exceptions only for damaged/expired items Varies; some offer prorated refunds, many do not
Reported fit/quality variability Multiple customer reports of inconsistent sizing Varies by brand; some consistent, some variable

After cancelling

Confirm cancellation

Save or screenshot any cancellation confirmation you receive from Splendies.

Check your bank or card statement to ensure recurring charges have stopped after the current term.

Where to get help and next steps

If you need help with returns or have a damaged item, consult the refunds page: Splendies refunds & store credit.

For community feedback and experiences, see reviews at: Trustpilot.

Address

Mailing address

Splendies corporate address (publicly listed):

1250 10th St 9, Santa Monica, CA 90401, United States

Support and correspondence

For support or returns information, refer to the Splendies refunds and store credit page: Splendies refunds & store credit.

Keep printed records of any mailed correspondence and record tracking numbers if you send returns.

FAQ

To cancel your Splendies subscription, log in to your account on their website, navigate to Account > Subscriptions, and select the cancel option. Alternatively, you can contact Splendies support via the Contact Us page.

No refunds are provided for active subscription periods, even if you are on a prepaid plan. Cancellations do not trigger prorated returns for unused months.

After you cancel, you will continue to receive products until the end of your current paid term. Make sure to cancel before the billing deadline to avoid being charged for the next cycle.

There is no documented cancellation process through the App Store or Google Play; cancellations must be handled through the Splendies website or by contacting their support.

Refunds may be available for damaged or expired products upon receipt. For individual purchases, returns are allowed if items are unworn and returned within 30 days.