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Trunk

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India

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Sender
Cancel Trunk Club Easily | Postclic
Trunk
Unit‑140 Shivshakti I Est Phase‑3, Andheri East, Opp Mittal Est A K Rd
400059 Andheri East India
info@trunkindia.in
Cancellation of Trunk contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Trunk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Trunk
Unit‑140 Shivshakti I Est Phase‑3, Andheri East, Opp Mittal Est A K Rd
400059 Andheri East , India
info@trunkindia.in
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Trunk. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Trunk: Easy Method

What is Trunk

Service overview

Trunk is a personalized shopping and inventory-sync service used by merchants and shoppers in India. It offers curated clothing and accessories delivered to customers and tools for sellers to sync inventory across sales channels.

Core functions

The service combines curated product selection for consumers with inventory management features for merchants (real-time stock syncing, multi-channel listing). Pricing and feature tiers vary by plan.

How to cancel Trunk

If you need to stop a delivery or return an item

  • Raise a return or exchange request on the Trunk India website within 7 days of delivery for standard returns.
  • If the product is damaged or the wrong item was delivered, raise the request within 48 hours of delivery and attach photos.
  • Note: cancellation for items marked "no longer needed" is not allowed per Trunk India policy.

Step-by-step cancellation checklist

  • Locate your order ID, delivery date, and product details (size, SKU).
  • Go to the Trunk India site and submit a return/exchange request; include photos for damaged/wrong items.
  • If required, share bank details for COD refunds (NEFT/demand draft/cheque) when contacted.
  • Retain courier receipts and tracking until refund/return completes.

What happens when you cancel

Service access and deliveries

Once a return or cancellation is accepted, upcoming shipments related to that order are stopped or adjusted per the request.

If you cancel a subscription or ongoing service, future deliveries and billing should cease; confirm with support for your account.

Data and order records

Trunk retains order and refund records to process returns and refunds; ask support for specific account-data questions.

Keep copies of communications and proof of delivery/return until the refund clears.

Will I get a refund?

Standard refund timelines

Refunds are generally processed within 7 working days from the date of the refund request, according to Trunk India information.

Prepaid refunds are typically credited back to the same payment account; timelines vary by source and payment processor.

Payment-method specifics and exceptions

  • Prepaid: Refunds are credited to the original payment method - commonly within 7 - 10 working days (another source notes 5 - 7 days for some returns).
  • COD: Refunds are issued via NEFT, demand draft, or cheque within 7 - 10 working days after you share bank details; another source reports instant credit to the Trunk India wallet for COD refunds in some cases.
  • Shipping and COD charges are generally not refunded. Self-ship returns may receive limited courier cashback (for example, ₹100 up to 500 g) in some cases.

Because two verified sources show slightly different timelines and refund routes, confirm the exact process for your order with Trunk support when you file the return.

Trunk plans and pricing

Plan summary table

Plan Price (approx.) Period Features
Essential ₹2,905 (approx.) Monthly (monthly) Real-time stock syncing, low-stock alerts, unlimited sales channels, live chat/email support
Pro ₹3,237 (approx.) Monthly (monthly) All Essential features, plus bundling & kitting, duplicate SKU syncing

Pricing notes

Official billing is in USD (plans from $35 and $39/month). The INR amounts above are approximate conversions (Feb 2026) and may vary with exchange rates.

Trunk does not publish official INR pricing; contact their sales/support for billing currency and exact charges.

Your consumer rights in India

Statutory rights and Trunk policy

Trunk India’s policy does not reference a statutory 14-day cooling-off period; instead it provides its own return windows (typically 7 days, sometimes 15 days for specific categories).

This means refunds and cancellations are governed by Trunk’s published terms rather than an explicit 14-day statutory right in their policy text.

Practical steps to protect your rights

  • Keep proof of delivery, photos of damaged items, and all communications with Trunk.
  • If you believe statutory consumer protections apply, you may escalate through your payment provider or consumer grievance channels in India.
  • Check your bank/card dispute options if a refund is delayed beyond the promised timelines.

Customer experiences

Positive feedback

Many merchants praise Trunk for effective inventory syncing across platforms (Shopify, Etsy, Square), easy setup, and reduced manual errors.

Reviews on Capterra highlight ease of use, reliable sync, responsive customer service, and value for money.

Negative feedback

Some reviewers reported issues such as accidental inventory data loss and difficulty reaching developer support in isolated incidents.

There are also mentions of slower UI/UX updates and feature requests (sorting, bulk edit, variant support) taking time to implement.

See user reviews: Shopify reviews and Capterra.

Documentation checklist

Essential documents to prepare

  • Order ID and purchase date
  • Photos of the delivered item (damage, wrong item) with timestamps
  • Courier tracking number and proof of delivery

Banking and contact details

  • Bank account details for NEFT/demand draft/cheque (if refund via bank transfer is required)
  • Registered email/phone used for the Trunk account

Common mistakes

Missing deadlines

A common error is missing the return window: standard returns need a request within 7 days, and damaged/wrong items within 48 hours.

Delays in reporting can make returns ineligible under Trunk’s published rules.

Incomplete evidence or details

Not providing photos, order ID, or bank details (for COD refunds) slows processing.

Assuming shipping or COD charges will be refunded is another frequent mistake; these charges are typically non-refundable.

Comparative recap

Quick comparison table

Feature Trunk (India) Typical inventory-sync / curated shopping service Period
Return window 7 days standard; 48 hours for damaged/wrong (some categories 15 days) Varies by provider - commonly 7 - 15 days Not applicable
Refund timeline Generally within 7 working days; prepaid 7 - 10 days; variations reported (5 - 7 days) Typically 5 - 14 days depending on payment method Not applicable
Pricing Monthly plans from ≈₹2,905 (Essential) and ₹3,237 (Pro); billed in USD officially Wide range; many use USD or local currency subscriptions monthly
Support & reviews Generally positive for syncing and support; some reports of data issues and slower feature rollout (Shopify, Capterra) Varies widely by company and platform Not applicable

After cancelling

Follow-up actions

After your cancellation or return request, monitor communications from Trunk and keep copies of any refund confirmation.

If a refund is delayed beyond the stated timelines, contact Trunk support and provide your documentation checklist items.

Useful links

Address

Trunk India contact address

Unit-140 Shivshakti I Est Phase-3, Andheri East, Opp Mittal Est A K Rd, Andheri East, Mumbai 400059, Maharashtra, India

Notes about the address

No separate cancellation address was found; this address is listed as the company location and may be used for returns or formal correspondence.

FAQ

To cancel your Trunk Club subscription, locate your order ID and delivery details, then visit the Trunk India website to submit a cancellation request in writing, keeping proof of your submission.

You must raise a return request within 7 days of delivery for standard returns, or within 48 hours for damaged or wrong items. Ensure you follow the guidelines provided on the Trunk India website.

Yes, refunds are generally processed within 7 working days from the cancellation request date. If you paid via COD, ensure you provide your bank details for the refund.

You need to provide your order ID, delivery date, product details, and any relevant photos if the item is damaged or incorrect. This information is essential for processing your cancellation.

Yes, items marked as 'no longer needed' cannot be canceled according to Trunk India policy. Always check the specific terms on your account or contact support for clarification.