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Cancel WIZZ DISCOUNT CLUB
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I hereby notify you of my decision to terminate the contract relating to the Wizz Discount Club service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wizz Discount Club: Easy Method
What is Wizz Discount Club
Overview
Wizz Discount Club is an annual subscription offered by Wizz that gives members discounted fares and baggage offers for the member and permitted companions. It is designed to reduce per‑ticket costs for frequent Wizz travellers.
Who it suits
Users who fly several times per year with Wizz may recover the membership cost quickly through fare and baggage discounts. Value depends on travel frequency, routes and fare availability.
How to cancel Wizz Discount Club
Cancel via Apple App Store (iOS)
- Open your Apple ID subscription settings in the App Store.
- Turn off automatic renewal at least 24 hours before the end of the current billing period.
- Cancelling stops future charges but you keep membership benefits until the period ends.
Cancel via Google Play (Android)
- Open Google Play > Subscriptions and select Wizz Discount Club.
- Cancel the subscription at least 24 hours before the renewal date.
- Access remains until the end of the current billing period after cancellation.
Cancel or change membership via Wizz website or call centre
- For membership enquiries or special cases (for example, termination after a change in terms), contact Wizz call centre or manage your account on Wizz’s site.
- If you were offered a special right to terminate after a terms change, follow the deadline and contact instructions communicated by Wizz (e.g., contact by the specified date to request prorated refund).
Cancel a flight reservation (effect on Discount Club benefits)
- Voluntary flight cancellations must be made up to 3 hours before scheduled departure for eligibility under Wizz rules.
- Cancellation fees apply depending on timing; recovered Discount Club benefits may be deducted when processing refunds.
- Refunds from flight cancellations are processed as WIZZ Credit or to the original payment method when handled by the call centre.
What happens when you cancel
Access after cancellation
If you cancel an app‑store subscription, automatic renewal is stopped but membership access continues until the end of the paid period.
For web/call‑centre cancellations of services, access or eligibility for benefits may end immediately depending on the action taken.
Automatic renewal and account status
Subscriptions auto‑renew unless cancelled via the App Store or Google Play. Cancelling prevents future renewals but does not usually produce a retroactive refund.
When contractual terms are changed by Wizz and special terminations are offered, membership may be ended with prorated refunds if conditions are met.
Will I get a refund?
Standard subscription refunds
WIZZ subscription renewals are generally final and non‑refundable except where the law requires otherwise. This is stated in Wizz’s terms and conditions.
If you believe a legal exception applies you should contact Wizz support promptly for assessment.
Flight cancellation refunds and timing
- If you cancel a flight more than 14 days before departure, the fare minus cancellation fees (and recovery of Discount Club benefits) is usually refunded as WIZZ Credit.
- Within 14 days of departure, additional fees (seat protection, ancillary services) may be deducted before refunding; refunds processed to account within about 72 hours where eligible.
- For special termination after a change in terms, affected members were able to request prorated annual membership refunds if they met the communicated deadline.
Wizz Discount Club plans and pricing
Summary of plans
Below are approximate 2024 - 2025 annual plan prices converted to INR. Wizz does not publish INR prices and exchange rates vary.
Prices are indicative and rounded from EUR conversions.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Standard (2024) | ₹3,680 (approx.) | Annual | Member + 1 companion; €10 off fares from €19.99; €5 off checked baggage |
| Group (2024) | ₹6,439 (approx.) | Annual | Member + up to 5 companions; same discounts as Standard |
| Premium (2024/2025) | ₹32,199 (approx.) | Annual | Priority boarding; premium seats; extra legroom; €10 off fares; €5 off baggage |
| Standard (2025) | ₹5,519 (approx.) | Annual | Member + 1 companion; updated terms; €10 off fares from €29.99; €5 off baggage |
| Group (2025) | ₹9,199 (approx.) | Annual | Member + up to 5 companions; updated terms |
Your consumer rights in India
General position
Wizz’s published terms emphasise automatic renewal and generally non‑refundable subscriptions unless the law requires otherwise.
Wizz documentation does not explicitly discuss Indian consumer law or India‑specific cooling‑off rights.
Using Indian consumer protections
- Indian consumers may consider the Consumer Protection Act, 2019 and applicable e‑commerce rules when seeking redress.
- Applicability to airline membership subscriptions and cross‑border services can be complex; you may wish to seek local consumer‑law advice if you believe statutory rights apply.
Customer experiences
Positive feedback
Some travellers report the Club pays off if you fly frequently; several users say savings are clear after multiple bookings.
Value is often cited for users booking 5+ trips per year or buying multiple tickets in one booking.
Negative feedback and common complaints
- Complaints include perceived misleading presentation of the advertised discount and restrictions that affect realized savings.
- Users have reported unexpected surcharges or confusing upgrade rules and difficulties obtaining refunds in some cases.
Documentation checklist
What to have ready for a cancellation request
- Account email and membership/order confirmation or receipt for the Wizz Discount Club purchase.
- Subscription renewal date and payment method used (Apple ID / Google Play / card).
- Flight booking reference if cancelling a reservation and seeking a fare refund.
- Any communications from Wizz about term changes, and the deadline for special termination if applicable.
How to contact and what to say
- State clearly whether you are cancelling an auto‑renewal subscription (App Store/Google Play) or requesting a refund/termination via Wizz call centre or website.
- Keep screenshots of subscription settings, receipts, and any Wizz notices about changes in terms for evidence.
Common mistakes
Missing cancellation windows
Many customers miss the 24‑hour cut‑off for app‑store cancellations and expect an immediate refund; in reality, auto‑renewal must be turned off before the deadline and refunds are uncommon.
Assuming immediate refunds or full refunds
Subscribers sometimes expect a full refund after cancelling; Wizz’s terms state renewals are final unless law requires. Expect limited refund options and possible WIZZ Credit for flight cancellations.
Comparative recap
Quick reference table
| Cancellation type | Deadline/Timing | Refund possibility | Access after cancel |
|---|---|---|---|
| App Store / Google Play subscription | Cancel ≥24 hours before billing period end | Generally non‑refundable; stopping renewal prevents future charges | Access remains until end of current paid period |
| Web / Call Centre - voluntary flight cancellation | Up to 3 hours before departure (for eligibility) | Fare minus cancellation fee; typically WIZZ Credit or original payment method per rules | Benefits may be recovered; refund processing timelines apply (≈72 hours where eligible) |
| Special termination after terms changed | Must apply by the specified deadline communicated by Wizz (example: by 13 May 2025) | Prorated refund of annual membership possible if eligible | Membership ends per the termination agreement |
After cancelling
Immediate checks
- Confirm cancellation in Apple or Google subscription settings and keep a screenshot of the confirmation.
- Watch your card or payment account for expected non‑renewal and any potential refunds or WIZZ Credit.
Useful links and follow‑up
- Wizz Terms & Conditions: Wizz terms and conditions
- Wizz refund policy and eligibility: Refund policy and eligibility
- Article on special termination after benefit changes: Travel‑Dealz: Discount Club devaluation
- Customer reviews (examples): TrustPilot reviews
Address
Official contact address
ul. Wolności 90, 42-625 Pyrzowice, Poland
Notes about correspondence
This address is associated with Wizz Discount Club operations. For subscription management, use your App Store/Google Play account or the official Wizz support channels linked above.