What is AnyTrans
Overview
AnyTrans is a desktop and mobile software solution for managing and transferring data between devices, including iOS and Android. It is offered by iMobie and is commonly used for backups, media transfers, and device management.
Primary uses
Typical uses include moving photos, contacts, messages, and other content between phones and computers. AnyTrans is sold as subscriptions and one-off licences through its website and via app stores.
How to cancel AnyTrans
Cancel via the App Store (iOS)
- AnyTrans subscriptions purchased through Apple must be cancelled in Apple’s subscription management - AnyTrans cannot cancel App Store subscriptions for you.
- Open your iPhone Settings → tap your name → Subscriptions, then find AnyTrans and choose Cancel.
- For details about App Store-managed subscriptions, see the cancellation summary: Cancellation notes (postclic).
Cancel via Google Play (Android)
- Subscriptions purchased through Google Play must be cancelled in Google Play Store - AnyTrans cannot cancel Google Play subscriptions directly.
- Open the Google Play Store → Menu → Subscriptions, select AnyTrans and tap Cancel subscription.
- See the cancellation summary for Play Store purchases: Cancellation notes (postclic).
Cancel / delete account on the AnyTrans website
- For accounts created on the AnyTrans website, delete the account on the web portal: Personal Center → Preferences → Account Deletion.
- Account deletion requires identity verification; after verification personal data is deleted within 15 business days.
- See AnyTrans privacy details: AnyTrans Privacy Agreement.
What happens when you cancel
Access and renewal
When you cancel a subscription, future automatic renewals are stopped. You typically retain access until the end of the paid period unless the platform states otherwise.
Data and account deletion
Deleting your AnyTrans web account triggers identity verification and permanent deletion of personal data within 15 business days, per AnyTrans’ privacy page.
Platform differences
Note that cancellations made through Apple or Google are controlled by those platforms; AnyTrans cannot reverse or manage those cancellations for you.
Will I get a refund?
Refunds for website purchases
- Purchases made on the AnyTrans website: standard purchases benefit from a 60-day money-back guarantee.
- One-month subscriptions purchased on the site typically have a 7-day money-back window.
- These are company guarantees; AnyTrans does not reference a statutory 14-day cooling-off period in its public documentation.
Refunds for App Store and Google Play purchases
- If you bought via the App Store or Google Play, AnyTrans cannot issue the refund - requests must be sent to Apple or Google through their refund processes.
- Refer to the cancellation summary for platform-specific guidance: Cancellation notes (postclic).
Exceptions and practical tips
Refund eligibility is determined by the channel and the company’s stated windows. If in doubt, contact the retailer (Apple/Google) or AnyTrans support before cancelling to confirm eligibility.
AnyTrans plans and pricing
Pricing overview
Below are user-reported INR prices; these are not official iMobie-listed rates and may come from localized store conversions.
Notes about accuracy
Official global prices are typically quoted in USD; INR values may vary by store, taxes, and currency conversion.
| Plan | Price | Period | Features |
| Monthly Subscription | ₹99/month (reported) | Monthly | Unlimited devices / 1 PC (user-reported) |
| Annual Subscription | ₹390/year (reported) | Annual | Unlimited devices / 1 PC (user-reported) |
Your consumer rights in India
Applicable protections
AnyTrans does not publish a statutory 14-day cooling-off period; refunds are governed by their internal 60-day / 7-day guarantees for website purchases.
Rights under Indian law
Under the Consumer Protection framework, digital content or services not as described or defective may be contested by consumers in India.
Practical steps if you have a dispute
- Preserve receipts, order IDs and correspondence with AnyTrans or the app store.
- Raise a complaint with the platform (Apple/Google) where applicable, then consider local consumer protection authorities if unresolved.
Customer experiences
Positive reports
Some users report straightforward refunds and honoured lifetime licences - examples include refunds granted despite technical issues and license transfers when changing devices.
These positive experiences indicate the company can be responsive in some cases.
Negative reports
Many reviewers complain of unresponsive support, missing licence keys, or software that did not work as expected, with strong language in several reviews.
Technical problems reported include failed backups, crashes, and transfer errors; check user reports before purchasing.
Where reviews are recorded
Community reviews and ratings, both positive and negative, are visible on review platforms such as Trustpilot: AnyTrans reviews (Trustpilot).
Documentation checklist
What to gather before you cancel
- Order number or invoice from AnyTrans or the app store.
- Registered email address and device details (OS, model).
- Screenshot(s) of the subscription line in Apple/Google or web account pages.
What to collect for a refund or dispute
- Copies of correspondence with AnyTrans support and any response timestamps.
- Evidence of product malfunction (error messages, logs, failed transfer screenshots).
- Payment method statement showing the charge if needed for a dispute.
Common mistakes
Assuming AnyTrans can cancel App Store/Play subscriptions
Many users try to contact AnyTrans for App Store or Google Play refunds - these purchases must be handled through the respective store.
Always check where the purchase was made before requesting a cancellation or refund.
Deleting account instead of cancelling subscription
Some users delete their web account expecting an automatic refund or subscription cancellation; account deletion removes data but does not replace refund or platform-controlled cancellations.
Follow the correct cancellation route for the channel where you purchased the subscription.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund paths for each purchase channel so you can act quickly and correctly.
How to use this table
Find where you purchased AnyTrans (App Store, Google Play, or website) and follow the listed cancellation and refund steps for that channel.
| Channel | How to cancel | Refund handled by | Notes |
| App Store (iOS) | Cancel via Apple subscription settings on your device or Apple ID subscriptions. | Apple | AnyTrans cannot cancel or refund App Store purchases. See: postclic. |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions on your device. | Google | AnyTrans cannot cancel or refund Google Play purchases. See: postclic. |
| Web (AnyTrans website) | Delete account via Personal Center → Preferences → Account Deletion; cancel via account settings if a subscription option exists. | AnyTrans (company) | Website purchases: 60‑day money‑back guarantee for standard purchases; 7‑day for 1‑month subscriptions. See: AnyTrans Privacy Agreement. |
After cancelling
Follow-up actions
Keep confirmation emails and screenshots proving the cancellation and any refund agreements.
If the charge persists after cancellation, contact the retailer (Apple/Google) or your bank with evidence.
Helpful links
Address
Company address
iMobie Inc., Wenjia St. 20, Chengdu, Sichuan, 610031, China.
Support note
For account-specific actions or formal requests, use the AnyTrans web support channels referenced in their privacy page.