Postclic premium unlimited: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month without commitment
Cancellation service #1 in India
Cancellation Astroline: Easy Method
What is Astroline
Service overview
Astroline is a subscription-based astrology app and web service that offers horoscopes, tarot, palm readings and related astrological content.
The service is accessed via the Astroline web app and mobile apps on Android (Google Play) and iOS (App Store).
Where guidance below comes from
The cancellation and refund details below are based on Astroline’s official help pages and public user reviews.
Official help pages used: Astroline Help Center and its subscription articles.
How to cancel Astroline
Cancel via Web
- Log in to the Astroline web app.
- Go to Settings (gear icon) → Manage Subscription → Cancel Subscription.
- Disabling auto‑renew keeps access until the current billing period ends.
- Official help: How to cancel my Astroline subscription.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your avatar.
- Go to Payments & subscriptions → Subscriptions → Astroline → Cancel subscription.
- Must cancel at least 24 hours before next billing to avoid renewal.
- If you can’t find the subscription in Play Store, see the help article for troubleshooting: I cannot find my subscription.
Cancel via App Store (iOS)
- Open iOS Settings → Tap your name → Subscriptions → Daily Astrology Horoscope (Astroline) → Cancel Subscription → Confirm.
- Cancellation disables auto‑renewal but access typically continues until the period expires.
- Must cancel at least 24 hours before the next billing cycle to avoid renewal.
Important note
- Deleting the app, deleting your account, or unsubscribing from email/newsletters does NOT cancel a paid subscription.
- You must follow the platform-specific steps above to stop auto‑renewal and billing.
What happens when you cancel
Access after cancellation
Cancelling through the web or the store typically turns off auto‑renewal but does not remove access immediately.
You usually retain access to paid features until the current paid period expires.
Billing and renewal
If cancellation is completed at least 24 hours before the next billing date, the subscription will not renew.
If cancellation is too late (within 24 hours of renewal), the subscription may renew and you may be charged for the next period.
Will I get a refund?
Official refund policy
- No refunds are provided if cancellation is not completed at least 24 hours before the next billing cycle.
- Astroline’s help pages state that refunds must be requested via their support channel and are subject to review.
How to request a refund
- Contact support via Astroline’s support form or email (use the contact method on their Help Center).
- Include payment date, receipt, account email, reason for refund, and last four digits of the digital card if you used Apple Pay or Google Pay.
- Some users report refunds granted for accidental charges, but approvals are not guaranteed.
Astroline plans and pricing
Pricing availability
No official India-specific INR pricing was found in Astroline’s public help pages for 2024 - 2025.
Only USD-based figures exist elsewhere; the company does not publish definitive India pricing in the verified help pages.
Contact for exact pricing
Contact Astroline support or check your app store (Google Play or App Store) for the exact price shown for your country before subscribing.
| Plan | Period | Price |
|---|---|---|
| Standard / Premium | Contact | Contact for pricing |
Your consumer rights in India
Statutory rights and Astroline’s policy
Astroline’s posted policy does not mention a statutory 14‑day cooling‑off right or an explicit India-specific refund guarantee.
Their help pages do not reference statutory consumer cancellations or refunds for Indian customers.
Practical options in India
- Indian consumers may try invoking local consumer protection rules; outcomes depend on case details and the provider’s response.
- If provider routes do not help, banks or payment providers may offer chargeback/dispute options; success varies.
Customer experiences
Positive feedback
Many Trustpilot reviewers praise Astroline’s user-friendly design and a variety of astrological services such as palm, tarot, and horoscopes.
Some users reported polite, knowledgeable advisors and said they received quick refunds when contacting support for accidental charges.
Negative feedback
Several Trustpilot reviews report recurring or unexpected charges and difficulty cancelling, with complaints that billing continued after deleting the app.
Other public posts describe confusing trial offers, unexpected charges after trials, and needing bank disputes to get refunds.
Documentation checklist
What to gather before contacting support
- Account email used with Astroline.
- Receipt or payment confirmation (screenshot of the charge).
- Payment date and amount.
- Last four digits of the card when payment used Apple Pay/Google Pay.
Useful supporting information
- Screenshot of subscription page in Google Play / App Store or web subscription settings.
- Timeline of cancellation attempts, including dates and screenshots.
Common mistakes
Assuming deleting the app cancels billing
Many users mistakenly believe deleting the mobile app or logging out cancels the subscription.
Deleting the app does not stop charges; you must cancel via the web settings, Google Play, or App Store as appropriate.
Missing the cancellation window
Waiting until the day of renewal can be too late; Astroline requires cancellation at least 24 hours before the next billing date to avoid renewal.
Not checking which account (Apple ID / Google account / web account) was used to subscribe is a frequent source of confusion.
Comparative recap
Quick comparison of cancellation routes
At-a-glance summary
| Feature | Web | Google Play (Android) | App Store (iOS) | Period |
|---|---|---|---|---|
| How to cancel | Settings → Manage Subscription → Cancel | Play Store → Subscriptions → Cancel | iOS Settings → Subscriptions → Cancel | 24 hours before renewal |
| Effect of cancel | Auto‑renew disabled; access until period end | Auto‑renew disabled; access until period end | Auto‑renew disabled; access until period end | Same |
| Refunds | Request via support; not guaranteed | Request via support; not guaranteed | Request via support; not guaranteed | Subject to review |
After cancelling
Follow-up steps
- Confirm cancellation by checking subscription status in the web settings or app store subscription page.
- Save confirmation screenshots or emails showing auto‑renewal is turned off.
Useful links
- Astroline - How to cancel my subscription
- Astroline - I cannot find my subscription in the App Store / Google Play
- Trustpilot - Astroline reviews
Address
Listed postal address
Astroline (listed contact) - New Zhongtong 4‑37, Wakayama‑shi, Wakayama 640‑8376, Japan.
Notes about contacting
Use the Help Center support form or the in‑app support options for subscription and refund requests.
Keep all receipts and screenshots to support any dispute or refund claim.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.