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Cancel AVID
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Avid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Avid: Easy Method
What is Avid
Overview
Avid is a subscription-based software provider focused on professional audio and video editing tools. It serves creative professionals who produce high-quality media content.
How it is delivered
Avid subscriptions and digital products are sold through Avid's web store (MyAvid) and through mobile platforms such as Apple App Store and Google Play. Purchase and cancellation rules can differ by channel.
How to cancel Avid
Cancel via MyAvid (web)
- Sign in to your MyAvid account.
- Within 14 days of purchase use the "Need to Cancel" option to stop the subscription immediately and trigger a full refund.
- After 14 days use the "Cancel Subscription" option to stop renewal; access stays until the end of the billing period and no refund is provided for the current term.
Cancel via mobile platforms
- iOS (App Store): Cancel through your iOS device Settings → Subscriptions; Avid’s Help Center does not list a separate App Store cancellation flow.
- Android (Google Play): Cancel via Google Play Store → Subscriptions; subscriptions purchased through Google Play must be managed in Google Play.
What happens when you cancel
Access after cancellation
If you cancel within the 14‑day grace period and use the "Need to Cancel" option, access ends immediately.
If you cancel after the 14‑day window using "Cancel Subscription" on MyAvid, your access continues until the end of the current billing term.
Renewals and data
Cancelling prevents future automatic renewals once the cancellation takes effect, depending on the option used.
Your projects and account data typically remain in your account, but you should back up important files before cancellation.
Will I get a refund?
Web store refund rules
Subscriptions purchased from Avid’s web store are refundable only within 14 days of purchase. Use the "Need to Cancel" option to receive a full refund.
After 14 days subscription purchases and renewals are non-refundable when bought from Avid’s web store.
Other refund cases and digital goods
- Unopened or unused non-subscription digital products may be returned within 30 days in some cases.
- Digital products are generally non-refundable unless defective or there is a technical issue affecting product use.
Avid plans and pricing
Pricing availability
Public, channel-specific pricing for Avid plans in India is not provided here. Contact Avid sales or your reseller for accurate local prices.
How to get pricing
Request a quote from Avid or an authorised reseller to confirm monthly or annual costs and any regional taxes or fees.
| Plan | Period | Price (INR) |
|---|---|---|
| Individual / Team | monthly / annual | Contact for pricing |
| Enterprise / Perpetual (where available) | annual | Contact for pricing |
Your consumer rights in India
Web store purchases
For subscriptions bought via Avid’s web store, you can cancel and receive a full refund within 14 days of purchase.
Beyond 14 days, web-store subscriptions are generally non-refundable; unopened/unused product returns may be possible within 30 days for some items.
App Store and Google Play purchases in India
- Purchases via Apple or Google are governed by those platforms’ refund and cancellation rules, which often allow short-window refunds (for example, 48 hours) but are subject to platform discretion.
- Avid’s web policies do not override App Store or Google Play policies for purchases made through those platforms.
Customer experiences
Positive feedback
A minority of customers report helpful and courteous responses from individual support representatives and successful referrals to third-party support when needed.
These positive cases are less common in available summaries but do occur.
Negative feedback
Common complaints in public reviews include unexpected charges after cancellation, difficulty reaching support, refusal of refunds, and licensing or access problems.
Some reviewers report being enrolled in paid support plans or facing multiple/unauthorised charges; consider documenting all transactions when you contact support.
Documentation checklist
What to prepare before cancelling
- Order confirmation or receipt (date, subscription name, transaction ID).
- Account email and MyAvid username.
- Payment method details and copies of bank or card statements showing charges.
Supporting materials for refunds or disputes
- Screenshots of subscription status in MyAvid or platform store pages.
- Any correspondence with Avid support, including ticket numbers.
- Dates and details of attempted cancellations and confirmation messages.
Common mistakes
Assuming cancellation is automatic
Many users assume cancelling auto‑renewal always stops charges immediately; on MyAvid, cancelling after the 14‑day window may leave access active until term end and does not trigger a refund.
Always check which cancellation option you selected ("Need to Cancel" vs "Cancel Subscription").
Not checking purchase channel
If you bought via App Store or Google Play, cancelling on Avid’s website will not stop platform‑managed subscriptions.
Manage and request refunds through the platform where you purchased the subscription.
Comparative recap
Channel comparison
Key differences at a glance
| Channel | Cancellation window | Refund policy | Period |
|---|---|---|---|
| MyAvid (web) | 14 days (full refund if "Need to Cancel") | Full refund within 14 days; none after | monthly / annual |
| App Store (iOS) | Platform-managed (short window typical) | Refunds per Apple policy; Avid does not control | monthly / annual |
| Google Play (Android) | Platform-managed (short window typical) | Refunds per Google Play policy; Avid does not control | monthly / annual |
After cancelling
What to do immediately
Save or export any projects and licenses you need before access ends. Back up files locally or to your preferred cloud storage.
Keep receipts and screenshots of cancellation confirmations for at least 90 days in case you need to dispute charges.
Where to get help
- Sign in to MyAvid and check your subscription status and available cancellation options.
- If you purchased via Apple or Google, open the respective store app to manage or request refunds through their support channels.
- Document all correspondence and follow up with support if refunds or account corrections are delayed.
Address
Registered office in India
Avid Technology India Private Limited
15th Floor, Dev Corpora, Pokhran Road No. 1, Eastern Express Highway, Opposite Cadburys, Thane, Mumbai, Maharashtra 400604, India
Notes about using the address
This address is appropriate for formal correspondence in India. For subscription cancellation or support, use the MyAvid account interface or the platform where you purchased the subscription first.