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Cancellation Beacons: Easy Method
What is Beacons
Overview
Beacons is a SaaS platform for creators that builds link-in-bio landing pages, media kits, storefronts and membership pages. It combines free and paid subscription tiers to add custom domains, expanded features and commerce tools.
Main uses
Creators use Beacons to centralize links, sell products or services, collect payments and send emails or AI-generated content. The service is commonly used by solo creators and small teams for discovery and sales.
How to cancel Beacons
Cancel on the Web (desktop)
- Sign in to your Beacons account on the website.
- Go to Account Settings → Billing.
- Click "Manage" next to your subscription.
- Click "Cancel" to cancel the subscription.
Cancel via mobile app / platform stores
- iOS (App Store): Subscriptions purchased through Apple must be managed through your Apple ID subscriptions; Beacons does not handle App Store cancellations or refunds.
- Google Play: There is no explicit Beacons statement; follow Google Play’s subscription management and refund processes for in-app purchases.
What happens when you cancel
Access and feature changes
When you cancel a Beacons web subscription it takes effect immediately and premium features end at once.
Downgrade means you will lose paid features tied to the plan (for example, custom domain or priority tools) as soon as cancellation is processed.
Billing and renewal
There is no prorated refund after cancellation for web subscriptions under Beacons’ stated terms.
For store-based subscriptions (Apple/Google) billing and renewals are controlled by the respective platform and follow their timing and rules.
Will I get a refund?
Beacons web subscription refund policy
Beacons states paid subscription fees are non-refundable except where required by law. No prorated refunds are provided after cancellation.
Custom domains paid through Beacons are non-refundable and cannot be transferred according to the stated policy.
Exceptions and platform purchases
- If you subscribed via the App Store you must request refunds through Apple; Beacons does not process those refunds.
- For Google Play purchases, rely on Google Play refund policies; Beacons terms do not explicitly promise Google-managed refunds.
- Statutory rights may override the “no refund” stance where local law requires a refund for defective or misrepresented services.
Beacons plans and pricing
Pricing overview
Below are approximate monthly prices converted to INR from USD list pricing (est. ₹83/USD). Actual billing may vary with platform fees, taxes (GST) and exchange rates.
Notes on accuracy
Prices are approximate and reflect public plan names and feature summaries. Check your billing source for exact charges.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Free | ₹0.00 | Monthly | Unlimited link-in-bio, media kit, 30 daily AI credits, 50 email sends, 9% transaction fee on sales |
| Creator | ₹830.00 (approx.) | Monthly | Everything in Free + custom domain, 300 AI credits/day, 500 email sends/month, 9% seller fees |
| Creator Plus | ₹2,490.00 (approx.) | Monthly | Everything in Creator + 0% transaction fees, unlimited AI/email, memberships, removed logo, buy-now-pay-later |
| Creator Max | ₹7,470.00 (approx.) | Monthly | Everything in Creator Plus + Google Workspace, NFC card, white‑glove onboarding, priority support |
Your consumer rights in India
Legal framework
India’s consumer protection laws allow claims where services are defective, misdescribed, or not delivered as agreed. Digital subscriptions are covered when the service falls short.
Beacons’ published policy of “no refund except as required by law” does not remove statutory consumer remedies available under Indian law.
Practical remedies
- If the service is misrepresented, keep records and raise a complaint citing the Consumer Protection Act provisions.
- If platform billing (Apple/Google) is involved, raise the dispute with the platform and your payment provider as needed.
- Escalate to local consumer fora or the consumer commission when reasonable attempts to resolve fail.
Customer experiences
Positive feedback
- Users report the product is easy to set up and intuitive for building creator pages and storefronts.
- Solo creators value the free tier and find the tools useful for media kits, selling and basic marketing.
Negative feedback
- Repeated complaints about domain ownership confusion and extra fees for domain transfers.
- Reports of bugs, account suspension, billing problems and slow or unresponsive customer support.
Documentation checklist
Before contacting support or disputing charges
- Account email and user ID used on Beacons.
- Subscription receipts, invoice numbers and payment transaction IDs.
- Screenshots of billing, subscription page, error messages and the cancellation confirmation screen.
- Date and time of cancellation, and the method used (web, App Store, Google Play).
When escalating a refund or legal claim
- All correspondence with Beacons and with the platform (Apple/Google).
- Bank or card statements showing the charge.
- Documentation of service defects or misrepresentation if claiming statutory remedies.
Common mistakes
Assuming cancellation equals refund
Many users assume cancelling will generate a prorated refund. For Beacons web subscriptions, cancellation takes effect immediately but typically does not produce a prorated refund.
Wrong cancellation route
Users who purchased through Apple or Google must cancel through the platform. Attempting to cancel via Beacons web for a store purchase can lead to confusion and continued charges.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and support responsibility across web and platform purchases.
How to read the table
“Refunds” reflects Beacons’ stated policy or the likely responsible party for platform purchases. “Support responsibility” indicates who should be contacted first.
| Platform | Cancellation route | Refunds | Support responsibility | Period |
|---|---|---|---|---|
| Web (Beacons.ai via desktop) | Account Settings → Billing → Manage → Cancel | Non-refundable except as required by law; no prorated refunds | Beacons (billing & account questions) | Monthly |
| App Store (iOS) | Manage via Apple ID Subscriptions | Handled by Apple under App Store policies | Apple (refunds/cancellations) | Monthly |
| Google Play | Manage via Google Play subscriptions | Likely handled by Google Play policies; no explicit Beacons guarantee | Google Play (refunds/cancellations) | Monthly |
After cancelling
Immediate steps
- Export any content you need (links, downloads, customer lists) before features expire.
- Confirm cancellation via email and save the confirmation for records.
- Remove or update custom domain DNS if applicable.
If you are still billed or need a refund
- Check your payment method statement and gather documentation (receipts, screenshots).
- Contact Beacons support with your documentation; for App Store/Google Play purchases contact the platform first.
- If unresolved, you may raise a complaint with your bank, the app store, or local consumer protection authorities.
Address
Company address
2261 Market Street #4319, San Francisco, California 94114, United States.
Notes on contacting
Use the address for official correspondence where required. For billing or support queries, follow the account or platform support channels you used to subscribe.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Beacons subscription on the web, sign in to your account, go to Account Settings → Billing, click 'Manage' next to your subscription, and then click 'Cancel'. You can also send a written cancellation request via email or registered mail.
Beacons states that subscription fees are non-refundable except as required by law, and no prorated refunds are provided after cancellation. You may want to check your billing source for specific refund policies.
If you subscribed via the App Store, you must manage your subscription through your Apple ID. Beacons does not handle App Store cancellations or refunds, so ensure to follow Apple's guidelines.
When you cancel your Beacons subscription, premium features will end immediately, and you will lose access to paid features tied to your plan, such as custom domains and priority tools.
Yes, if you subscribed via Google Play or the App Store, refunds are handled by those platforms under their policies. Beacons does not process these refunds directly, so check the respective platform for details.