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Cancel CALLHIPPO
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Cancellation service #1 in UAE
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Callhippo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Callhippo: Easy Method
What is CallHippo
Overview
CallHippo (also styled CallHippo) is a cloud-based communications platform that provides virtual phone numbers, call centre features, analytics and integrations for businesses.
It enables making and receiving calls globally, managing call analytics, and integrating with CRMs and helpdesk tools to support sales and support teams.
Key use cases
Typical uses include remote sales calling, customer support, call tracking and international presence with local numbers.
The service is offered as a subscription with different feature tiers and optional add-ons such as call recording and analytics.
How to cancel CallHippo
Cancel if you subscribed via Google Play
- Open the Google Play Store app on your Android device.
- Go to Menu > Subscriptions, find CallHippo and choose Cancel Subscription.
- For step-by-step guidance see the external cancellation notes: How to cancel CallHippo (Google Play / App Store guide).
Cancel if you subscribed via Apple App Store (iTunes)
- On your iPhone or iPad open Settings and tap your Apple ID at the top.
- Tap Subscriptions, locate CallHippo, then tap Cancel Subscription.
- Refer to the same external guide for visual steps: How to cancel CallHippo (Google Play / App Store guide).
Cancel if you subscribed via web or other methods
- Web or direct subscriptions are governed by CallHippo’s Terms of Use; you must follow the cancellation/notice process in those terms.
- Annual fixed-term plans are typically non-flexible and you remain liable for the full commitment unless a breach by CallHippo applies.
- See CallHippo’s legal terms for controlling rules: CallHippo Terms of Use.
What happens when you cancel
Service access and renewal
When you cancel a subscription via an app store it will stop future renewals at the end of the current billing period unless cancelled immediately per store rules.
For web subscriptions, cancellation follows the contract terms; annual commitments usually continue until the end of the paid term unless an exception applies.
Data and account closure
After cancellation you may retain access until the paid period expires; CallHippo’s Terms of Use govern retention and deletion of account data.
If you need data export or records, request them before access ends and follow the procedures in CallHippo’s terms or support channels.
Will I get a refund?
General refund policy
- CallHippo states that all subscription charges are non-refundable; there are no refunds for partial use or non-use of services.
- Unused calling credits (including promotional credits) are non-refundable unless CallHippo explicitly agrees in writing.
Exceptions where refunds may apply
- Only in the event of CallHippo’s material breach - after you provide notice and allow any cure period - may a pro‑rata refund for the remaining term be payable.
- For the controlling legal language, consult: CallHippo Terms of Use.
CallHippo plans and pricing
Pricing summary
The published per-user monthly prices (Indian rupees) and feature highlights are shown below. Local taxes (GST) apply in addition to these prices.
Verify current plans and billing terms on CallHippo’s site before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Bronze | ₹1300 | Per User/Month | Unlimited Minutes (landline & mobile); 1 Free Phone Number; Free WhatsApp Business API; Paid Call Recording ($0.005/min); Multiple Integrations; User Rights; Chat Support; Free Omnichannel Inbox |
| Silver | ₹1900 | Per User/Month | Everything in Bronze plus Live Call; Free WhatsApp Business API; Role Based Access Control; Free Call Recordings; Pause & Resume Recording; After Call Work; Call Dispositions |
| Platinum | ₹3200 | Per User/Month | Everything in Silver plus Unlimited QA/Guest Users; Voice Broadcasting; AI Reports/Analytics; Single Sign-On (SSO); AI Smart DID Routing; Hide Number From Agent; Call & SMS Automation; AI Chat Agents; AI Workflows; CSAT Score; Free Flow Builder; CRM-Based VIP Routing |
| Enterprise | ₹3200 | Per User/Month | Everything in Platinum plus Unlimited Calling to 48 Countries; Minimum 50 Users; SLA; Free WhatsApp Business API; Customized Add-ons for Other Countries & SMS; Speech Analytics or CallHippo AI; Priority Support |
Your consumer rights in India
Legal protections
Under the Consumer Protection Act, 2019 digital services must be of acceptable quality and not contain unfair terms that are one-sided without remedy.
Users may challenge unfair contract terms or denial of service through consumer fora when statutory standards are not met.
Practical steps if you have a dispute
- Document service failures (call logs, screenshots, support tickets) and retain copies of billing and contract terms.
- If the provider breaches its obligations, you may file a complaint with the Consumer Forum or pursue remedies under the IT Act for failure to provide promised services.
- If CallHippo unilaterally blocks service without proper notice, you can seek compensation or refund under consumer law frameworks.
Customer experiences
Positive feedback
Some users report good call quality, user-friendly interfaces and prompt, sincere support in individual TrustPilot and Capterra reviews.
Specific reviewers praised smooth porting from other services and helpful support during onboarding on Capterra.
Common complaints
Many reviewers report slow or unresponsive support, difficulties cancelling subscriptions, and unexpected charges on TrustPilot.
Other recurring issues include poor call quality, occasional service instability, signup problems and feature limitations reported on review sites.
Documentation checklist
What to collect before you cancel
- Subscription receipts and billing invoices showing charge dates and amounts.
- Account details: registered email, plan name, billing cycle, and payment method.
- Evidence of service issues: call logs, error messages, support tickets and timestamps.
What to keep after cancellation
- Confirmation of cancellation from the store or CallHippo and any cancellation reference numbers.
- Copies of correspondence with support and, if applicable, the Terms of Use clause relied upon.
Common mistakes
Assuming store cancellation is automatic everywhere
Don’t assume cancelling in Google Play or the App Store cancels a separate web account; each purchase channel may be billed separately.
Check the channel where the subscription was purchased before cancelling to avoid continuing charges.
Not documenting issues or missing notice periods
Many users fail to keep records of service degradation or support requests, which weakens refund or dispute claims.
Also, annual fixed-term commitments may not allow early refunds; review notice and cure periods in the Terms of Use before taking action.
Comparative recap
Quick comparison table
| Aspect | CallHippo | Notes |
|---|---|---|
| Cancellation method | App store cancel (Google Play / App Store) or web per Terms of Use | Use the app store for store purchases; web subscriptions follow contract terms |
| Refund policy | Generally non-refundable; pro‑rata refund only for provider breach after cure | Check Terms of Use for the controlling legal language |
| Support & reliability | Mixed reviews - some praise, many complaints about slow support and call quality | Review service behaviour and document problems before disputing charges |
| Pricing | Plans from ₹1300 to ₹3200 per user/month (GST extra) | Feature tiers and enterprise minimums apply; verify current pricing on the site |
After cancelling
Next steps
Save any cancellation confirmations and keep a record of remaining access days and data you may need to export.
If you experience unexpected charges after cancellation, contact your payment provider and the app store for charge reversals where applicable.
Helpful links
- CallHippo Terms of Use: https://callhippo.com/terms/
- Guide for cancelling via app stores: How to cancel CallHippo (Google Play / App Store guide)
- Customer reviews and experiences: TrustPilot reviews and Capterra India
Address
Primary address
Signature 2, Block D, Third Floor, Sarkhej Sanand Cross Road, Ahmedabad, Gujarat 380015, India.
Use the address and the Terms of Use for formal notices or disputes as described in CallHippo’s legal terms: CallHippo Terms of Use.