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I hereby notify you of my decision to terminate the contract relating to the Clevguard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Clevguard: Easy Method
What is Clevguard
Overview
Clevguard is a software-as-a-service suite focused on parental control, privacy protection and device management for mobile devices. It offers apps and services such as location tracking, app monitoring, anti-spyware and device security features.
Main uses
Customers typically use Clevguard to monitor devices, protect against spyware, and manage subscriptions across iOS and Android platforms. Plans vary by device type and billing period.
How to cancel Clevguard
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then Subscriptions.
- Select ClevGuard and tap Cancel Subscription, then confirm.
- More info: ClevGuard auto-renewal (iOS).
Cancel via Google Play (Android)
- Open the Google Play app on the Android device.
- Tap your profile icon, then Payments & Subscriptions > Subscriptions.
- Select ClevGuard and choose Cancel subscription.
- More info: ClevGuard auto-renewal (Android).
Cancel via ClevGuard Member Center (Web)
- Log in to your ClevGuard Member Center account.
- Go to the "My Product" page and select the product you want to cancel.
- Click "Cancel Subscription" and enter the verification code sent to your email to confirm.
- Official instructions: ClevGuard cancel subscription (Web).
What happens when you cancel
Access after cancellation
When you cancel, access to premium features typically continues until the end of the current paid billing period. Cancellation prevents future auto-renewal but does not usually trigger immediate loss of service for the paid period.
Renewal and billing
All plans auto-renew by default. Cancelling stops automatic renewal; you should verify cancellation in your App Store, Google Play, or Member Center to avoid further charges.
Data and account retention
Canceling a subscription does not always delete account data. If you need account removal, contact ClevGuard support and request data deletion according to their policies.
Will I get a refund?
Refund policy summary
ClevGuard states a full refund is available within 30 days of purchase if the product fails to work on your device and technical support cannot resolve the issue.
See the official policy: ClevGuard refund policy.
Refund exceptions and conditions
- No refunds after 30 days from purchase.
- No refunds for change of mind, device incompatibility, connectivity issues caused by the user, refusal to reinstall, or other excluded conditions.
- Document technical failures and escalate to support promptly to preserve refund eligibility.
Clevguard plans and pricing
Pricing overview
Below are representative prices and plan features for India as listed by ClevGuard and official app listings. All plans auto-renew unless cancelled.
Important pricing notes
Some entries show monthly equivalents for annual billing. Confirm exact billing totals and currency at checkout before purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| ClevGuard: Privacy Protection (iOS) - 1 Month Plan | ₹999 | Monthly | Device 360 Detector, Subscription Management, Safe Album, Device Finder (In-App Purchase via iOS) |
| ClevGuard: Privacy Protection (iOS) - 1 Year Plan | ₹5,900 | Annual | Same features as monthly, billed annually (In-App Purchase via iOS) |
| ClevGuard Anti-Spyware (Android) - 1 Month Plan | ₹840.36 | Monthly | Anti-Spyware real-time protection, spyware removal, microphone/camera protection, email leak check, junk clean |
| ClevGuard Anti-Spyware (Android) - 1 Year Plan | ₹5,046.34 (annual total) / ₹420.53 (monthly equivalent) | Annual | Same as above, annual billing |
| KidsGuard Pro (India) - 1 Month Plan (Individual) | ₹2,191.44 | Monthly | Monitor 1 device, parental control monitoring |
| KidsGuard Pro (India) - 3 Month Plan (Individual) | ₹3,331.21 (quarterly total) / ₹1,110.40 (monthly equivalent) | Quarterly | Same as above, quarterly billing |
| KidsGuard Pro (India) - 1 Year Plan (Individual) | ₹6,136.81 (annual total) / ₹511.40 (monthly equivalent) | Annual | Same as above, annual billing |
Your consumer rights in India
Relevant law and cooling-off
Under the Consumer Protection (E-commerce) Rules, 2020, a 7-day 'cooling-off' right exists for easy returns in certain cases.
However, exemptions often apply to digital content once delivery has begun, so the 7-day rule may not guarantee a refund for digital services already delivered.
Practical advice for Indian consumers
- If you experience unresolved technical failure, contact ClevGuard support within 30 days and keep detailed evidence.
- Retain invoices, screenshots, support ticket IDs, and timestamps to strengthen refund claims under company policy and consumer law.
Customer experiences
Positive feedback
Many users praise prompt and empathetic customer support, often naming agents such as Sara, Maisie, Joy, Dora and Ivy for helpful interactions.
Some customers report receiving full or partial refunds after support could not resolve technical problems.
Source: ClevGuard reviews on Trustpilot.
Negative feedback
Common complaints include tracking failures, target devices showing offline while they are online, and missing logs for messages, calls or locations.
Other issues reported are battery drain, sluggish device behaviour, and cases where users were refused refunds despite early cancellation or persistent technical issues.
Documentation checklist
Proof of purchase
- Order invoice, payment confirmation or App Store/Google Play receipt showing date and plan.
- Subscription ID or Member Center account screenshot.
Evidence of issue and support
- Screenshots or recordings showing the feature failure (offline status, missing logs, error messages).
- Copies of support requests, ticket numbers, agent names and timestamps of communications.
- Device model, OS version, and any troubleshooting steps attempted (reinstalls, permissions granted).
Common mistakes
Not cancelling the correct subscription
Users sometimes cancel the app but forget to cancel the subscription in the App Store, Google Play, or Member Center, which leads to continued billing.
Always confirm cancellation in the platform where the purchase was made and keep a screenshot of the cancelled subscription.
Missing documentation during refund requests
Failing to record support interactions or omitting proof of technical failure weakens refund claims. Document every step and retain timestamps.
Also check whether the issue falls under the refund exceptions (compatibility, change of mind) before escalating.
Comparative recap
Quick comparison
The table below summarizes key points: cancellation methods, refund window, common issues, and next steps.
How it compares
| Feature | ClevGuard | Notes |
|---|---|---|
| Cancellation methods | App Store, Google Play, Web Member Center | Follow platform-specific steps; confirm cancellation screenshot |
| Refund window | 30 days for technical failure | Full refund only if support cannot fix the issue; many exceptions apply |
| Common complaints | Tracking failures, offline status, missing logs | Document issues and escalate to support with evidence |
| Auto-renewal | Yes, auto-renew enabled by default | Cancel before renewal to avoid charges |
After cancelling
Immediate steps
- Confirm the cancellation email or screenshot from App Store / Google Play / Member Center.
- Check that no further charges are scheduled and monitor your bank or card statements.
Help and follow-up
- For cancellation help: ClevGuard cancel subscription (Web).
- For refund policy details: ClevGuard refund policy.
- For auto-renewal details on app platforms: ClevGuard auto-renewal.
Address
Primary address
UNIT 720, 7/F STAR HOUSE 3 SALISBURY ROAD TSIM SHA TSUI HK
Contact note
This address is listed as the primary/registered office in ClevGuard source material. For account or support queries use the Member Center or official support pages linked above.