What is ClickFreeScore
Overview
ClickFreeScore is a subscription-based service that provides users with access to credit scores and monitoring from major bureaus. The service is offered as an auto-renewing membership with optional trial access.
Service model
ClickFreeScore operates as a SaaS product with recurring billing and multiple tiered plans. Billing is typically handled by the platform you used to subscribe (website, Google Play, or Apple App Store).
How to cancel ClickFreeScore
App Store (iOS)
- Open the App Store on your iPhone/iPad and tap your Apple ID profile.
- Choose "Subscriptions", find ClickFreeScore, and select "Cancel Subscription".
- Note: ClickFreeScore cannot cancel iOS subscriptions for you; Apple controls iOS billing and cancellations.
- Source summary: third‑party cancellation guides note iOS cancellations must be done via the Apple ID settings.
Google Play (Android)
- Open the Google Play Store, tap your profile, then "Payments & subscriptions" → "Subscriptions".
- Find ClickFreeScore and tap "Cancel subscription".
- Standard guidance indicates Android cancellations are managed through Google Play subscription settings.
Web / Website account
- Log in to your ClickFreeScore account on the website.
- Go to Account or Settings → Plan/Subscription details → select Cancel or Manage subscription and follow prompts.
- Expect an on-screen confirmation and/or confirmation email after cancellation; save it for your records.
- Reference: detailed web cancellation steps are summarized by a third‑party guide: How to cancel ClickFreeScore.
Phone
- You may call ClickFreeScore customer service using numbers reported by third parties; examples include 1‑800‑952‑5470 and 1‑855‑959‑5629.
- Call hours vary by source; record the date, time, and agent name when you call.
- Phone contact details are listed in third‑party contact summaries: Contact ClickFreeScore and CancelHow summary.
Email / Contact form
- Submit a cancellation request via the ClickFreeScore "Contact" or support email if available on your account portal.
- Expect response times that can range; some users report 24 - 48 hours for replies.
- Keep copies of sent messages and any reply for future disputes.
What happens when you cancel
Access and billing
Cancelling normally stops future auto-renewals; you should cancel before the next billing date to avoid being charged. Always save confirmation of cancellation.
Whether access continues until the end of the paid period can vary; confirm the access end date in your account or the cancellation confirmation.
Data and account status
Cancellation typically does not automatically delete your account or data unless specified. Check ClickFreeScore’s account settings or terms for data‑deletion options.
If you want full deletion, request it explicitly and keep a written confirmation.
Will I get a refund?
Company policy (general)
Available sources state ClickFreeScore uses auto‑renewing billing and generally does not issue refunds after charges are applied.
Users are advised to cancel at least 24 hours before renewal to reduce the chance of being charged.
Exceptions and disputed charges
- Multiple reviews report free trial cancellations not being honored and subsequent charges; refunds were reportedly denied in many cases.
- If you believe a charge is unauthorized, document everything and contact your card issuer to dispute the transaction promptly.
- See user review summaries for reported refund problems: Trustpilot - ClickFreeScore reviews.
ClickFreeScore plans and pricing
Price summary
The following plans and approximate USD/INR conversions are based on available third‑party data and an estimated exchange rate (approx. ₹83 = US$1).
INR amounts are approximations and not official ClickFreeScore pricing for India.
| Plan | Price (USD / approx INR) | Period | Features |
| Basic Credit Membership (without Experian) | US$9.95 / ~₹826 | Monthly | Equifax & TransUnion monitoring; Experian add‑on available |
| Premium Credit Membership | US$29.95 / ~₹2,486 | Monthly | Includes Experian plus Basic features |
| Ultimate Credit Membership | US$39.90 / ~₹3,309 | Monthly | Full access to all three bureaus + all features |
| 7‑Day Trial | US$1.00 / ~₹83 | 7‑day trial | Full access; auto‑renews to a paid plan if not cancelled |
Pricing notes
No official INR‑denominated ClickFreeScore pricing for India was found in the sources used. The amounts above are third‑party reported USD prices converted for guidance only.
Always verify the billed amount on your subscription confirmation or billing statement.
Your consumer rights in India
Legal overview
No India‑specific statutory reference for a 14‑day cooling‑off right or mandatory refunds for services like ClickFreeScore was found in the available sources.
Applicability of consumer cooling‑off periods to auto‑renewing digital credit monitoring services is unclear without reviewing official Indian consumer protection guidance or ClickFreeScore terms.
Practical steps to assert rights
- Check ClickFreeScore’s Terms & Conditions and the subscription confirmation for any stated refund or cancellation policy.
- If charged unfairly, contact ClickFreeScore support and your payment provider (bank/credit card) to dispute the charge.
- Keep records of all communication, timestamps, and screenshots to support any complaint or dispute.
Customer experiences
Summary of reviews
Public reviews show a number of negative reports about cancellations and unexpected charges. Several users reported being charged despite cancelling during a trial.
Trustpilot contains multiple one‑star reviews describing issues with cancellations, charges, and refunds: ClickFreeScore on Trustpilot.
What reviewers commonly report
- Difficulty cancelling subscriptions or having cancellations ignored.
- Charges of roughly US$39 - 40 recurring where users expected trial cancellation to prevent billing.
- Delays or refusal of refunds after disputed charges.
Documentation checklist
Required information for cancellation
- Account email or username used to sign up.
- Subscription ID or order number (from confirmation email or billing statement).
- Date/time of cancellation attempt and copy of any on‑screen confirmation.
Supporting documents for disputes
- Receipt or billing statement showing the charge.
- Screenshots of account subscription page and cancellation confirmations.
- Copies of emails or chat transcripts with ClickFreeScore support.
Common mistakes
Cancellation timing mistakes
Waiting until the renewal date to cancel can result in an unexpected charge if processing or time zones delay confirmation.
Always cancel at least 24 hours before renewal and save confirmation details.
Refund request mistakes
Assuming a free trial cancellation will automatically prevent charges has led to disputes where users were billed anyway.
Do not rely on verbal confirmations; always get a written or on‑screen confirmation and check your card statement.
Comparative recap
Quick comparison
| Aspect | ClickFreeScore | Typical credit monitoring service |
| Pricing | US$9.95 - US$39.90 monthly; 7‑day trial US$1 (approx. INR shown above) | Varies; often monthly tiers similar, sometimes annual discounts available |
| Trial | 7‑day paid trial (US$1) that auto‑renews if not cancelled | Trials common; check cancellation rules carefully |
| Refund policy | Generally no refunds reported; users report difficulties getting refunds | Policies vary; some providers offer prorated refunds or satisfaction guarantees |
| Cancellation methods | Web account, phone, email, or platform (Apple/Google) depending on signup | Most services allow web cancellations; platform signups require platform cancellation |
| Public reviews | Multiple negative reports about billing and cancellations | Reputations vary; many established services have mixed reviews but clearer refund policies |
How to use this recap
Use the comparison to set expectations around billing, cancellation steps, and refund likelihood before subscribing.
Confirm any trial or refund terms in writing prior to payment.
After cancelling
Confirming cancellation
- Save any confirmation email or on‑screen message as proof of cancellation.
- Review your next bank/credit card statement to ensure no subsequent charges appear.
If problems persist
- If ClickFreeScore does not acknowledge cancellation or if you are charged after cancelling, contact your payment provider to dispute the charge.
- Use third‑party guides for additional steps and contact details: How to cancel ClickFreeScore and Contact ClickFreeScore.
- For community feedback and reported experiences, see: Trustpilot reviews.
Address
Mailing address
ClickFreeScore Attn: Customer Service
1266 East Main Street, #700R Stamford CT 06902 United States of America
How to send a cancellation letter
- Include your account email, subscription ID/order number, clear statement that you request cancellation, and preferred contact details.
- Send by a trackable method, keep copies, and note the dispatch date for records.