Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel CLOSE
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Close service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Close: Easy Method
What is Close
Overview
Close is a subscription-based CRM and communication tool designed to help sales teams manage calls, SMS, and outreach workflows.
It provides features such as a power dialer, call recording, automation, and search to streamline prospecting and follow-up.
Who uses it
Close is aimed at small to mid-sized sales teams and inside sales professionals who need an integrated calling and messaging workflow.
It is delivered as a cloud service with web access and mobile app integrations for iOS and Android.
How to cancel Close
Cancel a direct (web) subscription
- Log in as an admin on the Close web app.
- Go to Settings → Billing → Plan → Cancel your account.
- The account stays active until the end of the current billing cycle and cancellation can be undone during that period.
See the official instructions: Close Help - Adding and Removing Users.
Cancel App Store / Google Play subscriptions
- If you subscribed via Apple (iOS) cancel in Apple’s subscription settings (App Store / iPhone settings).
- If you subscribed via Google Play (Android) cancel in Google Play subscriptions.
- Close cannot cancel or manage these platform subscriptions - you must use Apple/Google settings.
Third-party platform cancellations are governed by the platform’s controls and policies.
What happens when you cancel
Account access
After cancellation from the web, your account remains active until the end of the paid billing cycle.
You can still use the account during that period and you may be able to undo the cancellation before the cycle ends.
Data and renewal
Data remains in your account for the duration of your access; you should export any needed data before full deactivation.
Automatic renewal will stop after the current billing period if the cancellation is completed on the web interface.
Will I get a refund?
Direct web subscriptions (Close billing)
Close’s Terms of Service state that fees are generally non-refundable for direct subscriptions.
An exception may apply if Close terminates your account without cause; in that case a prorated refund for unearned prepaid fees may be possible.
Reference: Close Terms of Service.
App Store / Google Play purchases
- Refunds for purchases made through Apple or Google are subject to Apple’s or Google’s refund policies.
- Close does not process or guarantee refunds for subscriptions billed by Apple or Google.
For guidance on platform refunds see platform support and consumer protections noted below.
Close plans and pricing
Availability of pricing information
No India-specific INR pricing was publicly available for Close in 2024/2025.
Close publishes pricing in USD on its site; for India users, contact Close for country-specific billing details.
How to get exact pricing
- Contact Close sales/support to request current pricing and billing currency options.
- Check your billing page after sign-up for the currency and plan shown for your account.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No INR or India-specific public pricing found; vendor lists USD pricing only. |
Your consumer rights in India
General rights and platform purchases
Purchases made through Apple or Google stores are subject to those platforms’ terms and applicable consumer laws in India.
For platform purchases, follow Apple/Google refund and complaint procedures first.
Close policy and statutory cooling-off
- Close’s publicly available policies do not advertise a 14-day statutory cooling-off or automatic refund right.
- Close’s Terms of Service make no country-specific promise of a 14-day refund right for India.
See a summary of cancellation/refund practices: Cancellation summary.
Customer experiences
Positive highlights
Many users praise Close’s user-friendly interface, integrated calling/SMS, power dialer, and automation features.
Review platforms note effective search, helpful reports, and generally responsive customer support.
Examples of positive feedback are visible on review sites such as Trustpilot and TrustRadius.
Common complaints
Customers report occasional bugs, latency, and feature regressions after redesigns.
Other issues include difficulties cancelling trials, templated support replies, and concerns about pricing and reporting limitations.
Documentation checklist
Before you cancel
- Export contacts, leads, notes, and important reports.
- Record the billing cycle end date and cancellation confirmation.
- Download invoices and receipts for accounting purposes.
What to save after cancelling
- Save an email confirmation of cancellation and any ticket IDs with support.
- Keep a copy of Terms of Service or refund communications for dispute resolution.
Common mistakes
Canceling in the wrong place
Example: trying to cancel an App Store/Google Play subscription from the Close web settings will not stop the platform billing.
Always check where your subscription was billed - web or platform - before cancelling.
Assuming automatic refunds or data persistence
Example: expecting an automatic refund after cancelling a web subscription; Close generally treats fees as non-refundable.
Also, failing to export data before access ends can result in difficulty retrieving records later.
Comparative recap
Quick comparison
The table below summarizes Close’s key strengths and common trade-offs compared with typical CRM alternatives.
| Aspect | Close | Typical alternatives |
|---|---|---|
| Calling & SMS | Built-in power dialer and SMS integrations | May require third-party add-ons |
| Ease of use | Clean UX and fast search praised by many users | Varies - some competitors offer deeper customization |
| Reliability & bugs | Some reports of latency and occasional bugs | Also varies; enterprise CRMs often focus more on stability |
| Pricing transparency | USD-listed pricing; no India-specific public INR pricing | Some competitors list local-currency pricing |
After cancelling
Immediate next steps
Confirm your cancellation email and note when access will end.
Export any remaining data and save invoices for record-keeping.
Where to get help
For account and cancellation support contact Close via support email: support@close.com.
Official resources: Close Help and Close Terms.
For an independent summary of cancellation/refund practices see: Cancellation summary.
Address
Headquarters
P.O. Box 7775 #69574, San Francisco, California 94120-7775, United States.
Support contact
Email for account and billing help: support@close.com.