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Cookieyes

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Termination letter drafted by a specialized lawyer
Sender
Cookieyes Cancel Subscription | Postclic
Cookieyes
3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes
MK NW United Kingdom
support@cookieyes.com
Cancellation of Cookieyes contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cookieyes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cookieyes
3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes
MK NW , United Kingdom
support@cookieyes.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Cookieyes. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Cookieyes: Easy Method

What is CookieYes

Product summary

CookieYes is a subscription-based SaaS tool that helps websites manage cookie consent and compliance with regulations such as GDPR and CCPA.

The service provides customizable consent banners and integrations for common platforms to help collect and document user consents.

Who uses it

Typical users include website owners, developers, and compliance teams who need an easy way to display consent notices and manage cookie categories.

Plans range from a free tier to paid tiers with additional features and support options.

How to cancel CookieYes

Cancel via Web (CookieYes site / dashboard) - verified

  • Log into your CookieYes account.
  • Click the Profile icon, then choose Organisations & Sites.
  • Find the site whose subscription you want to cancel.
  • Open the three‑dot menu next to the site and select "Cancel Subscription".
  • Confirm the cancellation. The subscription remains active until the end of the current billing cycle and can be reversed before that date.

Mobile app store cancellations (iOS / Android) - general guidance

  • If a subscription is billed through Apple or Google, cancel via your Apple ID or Google Play subscriptions settings.
  • Note: there is no verified public information that CookieYes uses App Store or Play Store billing; many CookieYes customers manage subscriptions only via the web dashboard.

What happens when you cancel

Access and features

After cancellation, your paid subscription remains active until the end of the current billing period.

Any changes to feature access typically take effect at the end of that billing cycle; check your dashboard for exact behaviour.

Billing and data

No automatic mid‑cycle refunds are documented in the official pricing information; billing stops at the next renewal after cancellation.

Your account and site settings generally remain accessible; export any records you need before the subscription ends if required.

Will I get a refund?

Trial-period cancellations (verified)

CookieYes offers a 14‑day free trial. Cancel anytime before the trial ends to avoid being charged.

If you cancel during the free trial, you should incur no charges for the subscription period that follows.

Refunds after trial and exceptions

Official pricing information does not publish a general refund policy beyond the trial; refunds are not routinely stated.

Some third‑party sources report a 15‑day money‑back guarantee for the Ultimate plan for new accounts, but this is unverified - confirm via your account or official terms before relying on it.

CookieYes plans and pricing

Overview

CookieYes publishes pricing in USD. No official INR pricing is listed for India as of the latest information provided.

Local taxes (for example, GST) may apply; check the signup flow or billing invoices for exact INR amounts.

Plans (USD)

Plan Price (USD/month) Notes
Free $0 Basic features, free tier
Basic $10 Entry paid tier (USD pricing)
Pro $25 Expanded features and integrations
Ultimate $55 Highest tier; third‑party reports mention a 15‑day money‑back for new accounts (unverified)

Your consumer rights in India

Cooling-off and digital subscriptions

Indian consumer law provides remedies for unfair practices, and some purchase categories have cooling‑off or withdrawal rights.

However, applicability to online SaaS subscriptions varies; digital services often have different rules from goods.

How to seek redress

If you believe charges or practices are unfair, gather billing evidence and contact the vendor first via your account or support channels.

You can escalate to your bank (chargeback) or Indian consumer forums/consumer courts if informal resolution fails.

Customer experiences

Positive feedback

  • Users frequently praise CookieYes support for responsiveness and quality of help.
  • Many reviewers report easy setup and good WordPress and banner integration.

Negative feedback

  • Some reports cite website performance issues on mobile related to heavy vendor lists and slow scrolling.
  • Users have described subscription management and plan changes as bureaucratic or time‑consuming in some reviews.
  • There are mentions of shrinking free plans and increased branding visibility from at least one reviewer.

Documentation checklist

What to prepare before cancelling

  • Account email and login details for the CookieYes dashboard.
  • Site name or organisation as shown in Organisations & Sites.
  • Invoice(s), billing date, and payment method details.

Supporting evidence to save

  • Screenshots of subscription status, the three‑dot menu, and cancellation confirmation.
  • Trial start and end dates, and any correspondence with support about refunds or charges.

Common mistakes

Missing the trial end date

Users sometimes forget the 14‑day trial end and are automatically charged when the trial converts to a paid subscription.

Set a calendar reminder or cancel early if you do not intend to continue the paid plan.

Cancelling the wrong site or account

If you manage multiple organisations or sites, verify you selected the correct site before confirming cancellation.

Failing to export necessary settings or records before the end of the billing cycle can cause avoidable work later.

Comparative recap

At a glance

The table below summarises key, verified points about pricing, trial, cancellation and refunds.

Use this to check what applies to your account before taking action.

Plan Price (USD/month) 14‑day trial How to cancel Refunds
Free $0 Not applicable Manage via web dashboard No refund needed
Basic $10 Yes (apply to paid plans) Cancel in Organisations & Sites on the dashboard (verified) Officially no general refunds published
Pro $25 Yes Cancel via web dashboard Official policy: no routine refunds; check support
Ultimate $55 Yes Web dashboard cancellation; third‑party billing routes unverified Some sources mention 15‑day money‑back for new Ultimate accounts (unverified)

After cancelling

Immediate next steps

Save any cancellation confirmation you receive in your dashboard or email for your records.

Verify the subscription end date and check upcoming invoices or charges with your payment provider.

Support and escalation

If you need help, use the support/contact options inside your CookieYes account dashboard to open a ticket or request clarification.

For unresolved billing disputes, consider contacting your bank or consumer protection channels in India for further assistance.

Address

Corporate address

COOKIEYES LIMITED

3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom

Notes

This is the registered office postal address for CookieYes as provided in available company information.

If you require official contractual or invoicing details, retrieve them from your account billing page or support communication.

Similar cancellation services

FAQ

To cancel your Basic plan, log into your Cookieyes account, go to Organisations & Sites, select the site, and choose 'Cancel Subscription'. You can also send a cancellation request via email or registered mail to the address on your billing statement.

After cancellation, your Cookieyes subscription remains active until the end of the current billing cycle, and you can still access your account and settings until then. Ensure to export any necessary data before the subscription ends.

If you cancel during the 14-day free trial, you will not incur any charges. Make sure to cancel before the trial ends to avoid being billed.

Cookieyes does not have a general refund policy published beyond the trial period. If you are on the Ultimate plan, some sources mention a 15-day money-back guarantee for new accounts, but this is unverified.

While there is no verified information that Cookieyes uses app store billing, if you subscribed through Apple or Google, you should check your Apple ID or Google Play subscriptions settings to cancel. Otherwise, use the web dashboard for cancellation.