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I hereby notify you of my decision to terminate the contract relating to the Crunchbase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Crunchbase: Easy Method
What is Crunchbase
Overview
Crunchbase is a subscription-based platform that provides company, funding, and investor data for research and prospecting.
Users access company profiles, funding rounds, investor information, and related market signals through tiered plans and paid subscriptions.
Primary uses
Common uses include lead generation, competitor research, VC / M&A prospecting, and market trend analysis.
Access levels and features depend on the subscription plan and any add-on packages purchased.
How to cancel Crunchbase
Cancel via web (recommended)
- Log in to your Crunchbase account.
- Go to Account → Account Settings → Subscriptions & Billing.
- Click "Cancel Seats" and follow the on-screen prompts to confirm cancellation.
- Cancellation takes effect at the end of the current billing period; Crunchbase does not provide prorated refunds for partial periods.
Cancel via app stores and special notes
- Crunchbase’s official cancellation flow is managed via the web account interface; mobile app cancellation routes are not the primary flow.
- If you subscribed through an app store, check the store’s subscription settings - but Crunchbase’s web account controls are authoritative for account status.
- Keep a screenshot or confirmation of your cancellation for records.
What happens when you cancel
Access and renewal
When you cancel without selecting a different subscription, future renewals are stopped but your access continues until the period end.
Your account remains active with current features until the subscription term expires; you will not be charged again after that term.
Data and exports
Account data and previously exported data may remain available according to Crunchbase retention policies and your account type.
Note that refunds may be restricted if data exports occurred during the refund window (see refund rules below).
Will I get a refund?
Standard refund window
Crunchbase may grant refunds only within 7 days following payment. Refund requests must be submitted to billing@crunchbase.com within that window.
After the 7-day window, Crunchbase’s published terms state that no refunds or credits are provided for subscriptions.
Exceptions and conditions
- If a contacts package was purchased, refunds are pro-rated for unused contacts when eligible.
- No refund is permitted if any data was exported during the eligible refund period.
- Free trials typically last 7 days; if not cancelled before the trial ends, they convert to paid subscriptions automatically.
Crunchbase plans and pricing
Reported pricing (third-party / user-reported)
Crunchbase does not publish official INR pricing on its own public pages. The table below lists third-party and user-reported INR figures observed online.
Prices shown are varied reports and may not reflect official or current Crunchbase billing; contact Crunchbase for official pricing.
| Plan | Price (INR) | 期間 | Notes |
|---|---|---|---|
| Starter (3rd-party source) | ₹2,088.00 | Monthly | Likely basic tier per third-party listing |
| Pro (3rd-party source) | ₹3,528.00 | Monthly | Standard Pro plan per third-party localization |
| Pro (user-reported correct India popup) | ₹390.00 | Monthly | Reported via user popup after milestone or trial conversion |
| Pro (user-reported anomaly) | ₹99.00 | Monthly | Likely a display glitch or erroneous price |
Pricing notes
No official INR pricing is available on Crunchbase’s own platforms; reported INR amounts come from third-party sites and user reports.
If you need authoritative pricing for India, contact Crunchbase support or check your account subscription popup at time of purchase.
Your consumer rights in India
Company refund policy vs. local law
Crunchbase’s published policy provides a 7-day refund window subject to conditions; this is the company’s stated practice for refunds.
After the 7-day company window, Crunchbase’s terms state that subscriptions are non-refundable and no credits are offered.
Practical steps to protect your rights
- Keep purchase receipts, invoices, and screenshots of trial start/cancellation dates.
- Submit refund requests to billing@crunchbase.com within 7 days if eligible and include supporting evidence.
- If you believe a consumer law in India applies, retain documentation and consider contacting a local consumer protection authority or legal advisor.
Customer experiences
Positive reports
Some reviewers praise fast refunds in isolated cases and strong value for prospecting, citing extensive funding and investor data.
Independent review sites highlight Crunchbase’s usefulness for sourcing leads and researching VCs and M&A opportunities.
Negative reports
Common complaints include unexpected charges after trials, confusing cancellation flows, and unclear billing communication.
Other criticisms include limited customer support responsiveness and occasional concerns about data accuracy or export limits.
For user reviews see: Trustpilot and Capterra.
Documentation checklist
What to prepare before contacting support
- Account email and account ID (if available).
- Purchase date, invoice or receipt, and payment method details.
- Screenshots of subscription settings and cancellation confirmation screens.
Additional evidence for refund requests
- Record of exported data (if any) - note that exports may void refund eligibility.
- All correspondence with Crunchbase support and copies of refund requests sent to billing@crunchbase.com.
Common mistakes
Assuming immediate refunds
Many users assume cancelling triggers an immediate refund; Crunchbase generally cancels future renewals but does not prorate or refund unused days except under the 7-day policy.
Missing the trial cancellation window
Free trials commonly auto-convert after 7 days; failing to cancel before trial end results in a paid subscription that is outside the refund window.
Not saving confirmation
Failing to save cancellation confirmation or screenshots makes it harder to dispute charges; always retain proof of cancellation and any support replies.
Comparative recap
Quick comparison
| Topic | Crunchbase | 期間 |
|---|---|---|
| How to cancel | Web account: Account Settings → Subscriptions & Billing → Cancel Seats | One-time action |
| Refund window | Refunds possible within 7 days of payment, subject to conditions | 7 days |
| Access after cancel | Access remains until the end of current billing period | Until period end |
| What voids refund | Any exported data or passed 7-day window typically voids refund eligibility | Variable |
Key takeaway
Cancel via the web interface and submit any refund requests immediately to billing@crunchbase.com if you are within the 7-day window.
Retain documentation and confirm cancellation to avoid unexpected renewals.
After cancelling
Confirm cancellation and billing
Check your account’s Subscriptions & Billing page for cancellation confirmation and a final billing statement.
If charged incorrectly after cancellation, gather proof and contact Crunchbase billing immediately.
Useful official links
- How do I cancel my subscription? (Crunchbase Help)
- What is the cancellation policy? (Crunchbase Help)
- Crunchbase Terms of Service
Address
Corporate address
Crunchbase, 564 Market Street Ste 500, San Francisco, CA 94104, United States.
Notes on contact
For billing or refund inquiries, use billing@crunchbase.com and include purchase details and supporting documents.