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Cancel CYBERGHOST
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I hereby notify you of my decision to terminate the contract relating to the Cyberghost service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cyberghost: Easy Method
What is CyberGhost
Overview
CyberGhost is a subscription-based VPN service that encrypts your internet traffic to improve privacy, security, and access to geo-restricted content.
The software runs on multiple devices and offers a range of server locations and connection features for general browsing and streaming.
Primary uses
People commonly use CyberGhost to browse privately, reduce tracking, and attempt access to region-locked streaming services.
It is sold as a recurring subscription with different term lengths and money-back guarantees depending on the plan.
How to cancel CyberGhost
Cancel via the Web (CyberGhost account)
- Sign in to your CyberGhost account on the website.
- Go to Subscriptions → Cancel Subscription → Confirm.
- This turns off auto-renewal; your service remains active until the end of the paid period.
- Disabling auto-renewal does not automatically issue a refund; you must request one separately.
- See the official cancellation guide: CyberGhost support - How can I cancel my subscription?
Cancel via app stores (Apple / Google)
- Apple App Store (iOS): open Settings → tap your name → Subscriptions → locate CyberGhost → Cancel Subscription. Refunds must be requested from Apple Support.
- Google Play: open Play Store → tap profile → Payments & subscriptions → Subscriptions → select CyberGhost → Cancel Subscription. Contact CyberGhost support separately for refunds.
- Stopping a store-managed subscription only prevents future charges; it does not automatically produce a refund.
What happens when you cancel
Access after cancellation
When you cancel via the CyberGhost web account, auto-renewal is disabled but the service continues until the paid period ends.
For cancellations through app stores, access typically continues until the end of the current billing cycle set by the store.
Account and data
Your account and subscription records remain with CyberGhost for account management and support purposes.
Cancellation does not necessarily delete your account; you must request account removal separately if desired.
Will I get a refund?
Official refund windows (web purchases)
- Monthly web purchases: 14-day money-back guarantee.
- Subscriptions of 6 months or longer bought on the website: 45-day money-back guarantee.
- To obtain a refund for web purchases, you must contact CyberGhost support (email, live chat, or support ticket); disabling auto-renewal alone does not issue a refund.
App store purchases and exceptions
- Apple App Store / iTunes purchases: CyberGhost’s money-back guarantee does not apply. Refunds must be requested through Apple Support and are at Apple’s discretion.
- Google Play purchases: you cancel via the Play Store but must separately contact CyberGhost support to request a refund; Google Play does not automatically process refunds for CyberGhost purchases.
- Official refund policy reference: CyberGhost - Refund Policy
CyberGhost plans and pricing
Current plans (India)
Prices below reflect mid‑2024 to 2025 listings in India and may vary with promotions or changes.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | ₹965 | Monthly | Billed every month; 14-day money-back guarantee |
| 6‑Month | ₹560 (monthly equivalent) | Billed every 6 months (₹3,360) | Billed ₹3,360 every 6 months; 45-day money-back guarantee |
| 2‑Year (+2 - 3 months free) | ₹170 (monthly equivalent) | Billed ~every 26 months (total ~₹4,550 - ₹4,590) | Total billed ~₹4,550 - ₹4,590 for ~26 months; 45-day money-back guarantee |
Your consumer rights in India
Local consumer protection context
Indian consumer law (e.g., Consumer Protection Act, 2019) requires online vendors to honor stated refund policies and not misrepresent services.
If a service is defective or fails to deliver as promised, Indian consumers may seek remedies under national consumer protection statutes.
Practical steps under Indian rules
- Document all claims, payments, dates, and support interactions when requesting a refund.
- If CyberGhost refuses a valid refund, you can escalate complaints to local consumer commissions or the National Consumer Helpline.
- Note: CyberGhost’s published guarantees are the starting point; legal remedies depend on the specific facts and applicable law.
Customer experiences
Positive feedback
- Users praise easy setup, intuitive interface, stable performance, good speeds, and many server locations.
- Many reviewers find it reliable for general privacy and multi-device use.
Negative feedback
- Complaints include inconsistent performance on some older or specific devices, and issues reaching or getting helpful responses from support.
- Some users report difficulty obtaining refunds or recurring charges despite cancellation.
Documentation checklist
What to prepare before contacting support
- Order or invoice number and the email used for purchase.
- Payment proof (bank/ card statement or store receipt) showing the charge.
- Subscription start and end dates, plan name, and platform used to purchase (website, Apple, Google Play).
- Screenshots of account subscription page or cancellation attempts, if available.
How to contact
- Use CyberGhost support channels (live chat, email, support ticket) and reference the refund policy window if applicable.
- Link to cancellation and refund help: Cancel subscription guide and Refund policy.
Common mistakes
Assuming cancellation equals refund
Many users disable auto-renewal and assume they will be refunded automatically. This is incorrect.
Disabling auto-renewal only stops future charges; you must request a refund separately if eligible.
Contacting the wrong provider
If you bought via Apple or Google Play, contacting CyberGhost directly may not be sufficient for a store-managed refund.
For App Store purchases, request refunds through Apple; for Play Store purchases, cancel in Play and then contact CyberGhost support to request a refund.
Comparative recap
At-a-glance comparison
| Feature | CyberGhost | Typical VPN |
|---|---|---|
| Monthly price | ₹965 | Varies widely (often similar or slightly lower with promotions) |
| Refund window | 14 days (monthly web); 45 days (6 months+ web) | Often 7 - 30 days; varies by provider |
| How to cancel | Web account cancel; App Store/Play Store via those stores | Usually similar - either account portal or store-managed subscriptions |
| Support feedback (user reports) | Mixed - many praise reliability; some report slow or unhelpful refund support | Mixed - support quality varies greatly between providers |
After cancelling
Next steps
If you cancelled and want a refund, contact CyberGhost support immediately and provide the documentation checklist items.
Keep records of the cancellation confirmation and all support interactions until the issue is resolved.
Helpful official links
Address
Corporate headquarters
CyberGhost’s corporate address (for formal correspondence): 70 - 72 Dionisie Lupu St., District 1, 010458 Bucharest, Romania.
Notes on contacting by post
There is no separate public office listed for India; postal contact would be to the Bucharest headquarters above.
For most cancellations and refunds, use the online support channels referenced in this guide first for faster response.