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I hereby notify you of my decision to terminate the contract relating to the Dux-Soup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dux-Soup: Easy Method
What is Dux-Soup
Overview
Dux-Soup is a LinkedIn automation tool that helps users automate profile visits, connection requests, messaging and lead management tasks.
It is used to boost prospecting productivity and integrates with CRM workflows and campaign management features.
Who uses it
Users include sales professionals, recruiters, agencies and small businesses looking to scale LinkedIn outreach.
Plans range from single-user Pro tiers to cloud-based and agency multi-seat offerings.
How to cancel Dux-Soup
Cancel via Web (Dux-Soup website/app)
- Log into your Dux-Soup account at the web app profile area.
- Go to Manage Account & Subscription, select your subscription, then click Cancel subscription.
- You retain access until the end of the current billing period after cancellation.
Cancel via App Store or Google Play
- Dux-Soup does not document App Store / Google Play cancellation steps in its help pages.
- If you subscribed via Apple or Google, cancel through your Apple ID or Google Play account using their in-app subscription cancellation flows.
What happens when you cancel
Access and billing
After cancellation on the web, you will keep access to paid features until the end of the current billing period.
The subscription will not renew after the current billing cycle ends.
Account data and exports
Your account data (settings, campaign records, exports) typically remains accessible while you retain the subscription access period.
Download any data you need before access ends to avoid loss; check your account for export options.
Will I get a refund?
General refund policy
Dux-Soup offers a 31-day refund window for Pro, Turbo, Cloud and Team individual licenses when you cancel and request a refund within 31 days of purchase.
To request a refund, email support with your user ID or proof of purchase and transaction details.
Exceptions and special cases
Agency accounts: refunds apply only to the pre-pay portion if cancelled within 31 days; post-pay usage beyond 31 days is non-refundable.
Free trials: Turbo trial is 14 days with no payment required, so no refund applies for the trial itself.
Dux-Soup plans and pricing
Current price overview
The table below lists approximate INR prices converted from USD plans and excludes local taxes or payment fees.
Actual checkout amounts in India may differ due to forex, VAT/GST and provider charges.
| Plan | Price (approx. INR) | Period | Features |
|---|---|---|---|
| Pro Dux (Monthly) | ₹1,289 | Monthly | Automate connection invites, messages, auto-like, visits, data downloads |
| Pro Dux (Annual rate, per month) | ₹968 | Monthly (billed annually) | Same as Pro Dux |
| Turbo Dux (Monthly) | ₹4,730 | Monthly | Unlimited drip campaigns, campaign stats, lead dashboard, integrations |
| Turbo Dux (Annual rate, per month) | ₹3,548 | Monthly (billed annually) | Same as Turbo Dux |
| Cloud Dux (Monthly) | ₹8,514 | Monthly | Cloud infrastructure, always-on execution, enhanced security |
| Cloud Dux (Annual rate, per month) | ₹6,377 | Monthly (billed annually) | Same as Cloud Dux |
| Cloud Agency (5-seat base) | ₹31,906 | Monthly | Agency multi-seat, consolidated billing, unlimited campaigns |
Your consumer rights in India
Statutory protections
Dux-Soup’s published terms do not reference a 14-day statutory cancellation right specific to India.
Indian users may still rely on provisions of the Consumer Protection Act, 2019 for unfair trade practices or defective digital services.
Practical steps for Indian consumers
- Keep purchase records and correspondence to support any complaint under Indian consumer law.
- If a refund is refused and you believe the practice is unfair, seek advice from local consumer protection authorities or a legal advisor.
Customer experiences
Positive feedback
- Support is often praised as fast, helpful and responsive by many users.
- Users value automation, personalization and CRM integration for productivity gains.
- The free trial is noted as useful for risk-free exploration and onboarding.
Negative feedback
- Some users report difficulties contacting support or experiencing unresponsiveness.
- There are reports of software bugs (e.g., duplicate campaign enrollments) and disputes over fixes or refunds.
Documentation checklist
Essential items to collect
- Account email and Dux-Soup user ID.
- Proof of purchase: invoice, receipt or payment transaction ID.
- Subscription page screenshot showing plan and billing date.
Additional supporting items
- Correspondence with support (emails, chat transcripts).
- Screenshots of the issue or billing entries if requesting a refund or dispute resolution.
Common mistakes
Cancelling the wrong platform
Example: a user cancels on the Dux-Soup website but the subscription was billed through Apple or Google Play.
Result: the subscription continues to renew because it must be cancelled through the app store.
Missing the refund window or lacking proof
Example: expecting a refund after 31 days or without providing transaction proof leads to refused requests.
Tip: always save invoices and request refunds within the published 31-day period if eligible.
Comparative recap
Quick comparison
| Plan | Price (approx. INR) | Period | Best for |
|---|---|---|---|
| Pro Dux | ₹1,289 / ₹968 (annual rate per month) | Monthly / Monthly (billed annually) | Individual users needing basic LinkedIn automation |
| Turbo Dux | ₹4,730 / ₹3,548 (annual rate per month) | Monthly / Monthly (billed annually) | Users needing advanced campaigns and lead management |
| Cloud Dux | ₹8,514 / ₹6,377 (annual rate per month) | Monthly / Monthly (billed annually) | Teams needing always-on cloud execution and security |
| Cloud Agency (5-seat) | ₹31,906 | Monthly | Agencies requiring multi-seat management and consolidated billing |
Takeaway
Choose Pro for basic automation, Turbo for campaign-heavy use, and Cloud or Agency tiers for always-on or multi-seat needs.
Consider annual billing to reduce the effective monthly cost if you plan long term.
After cancelling
Immediate actions
- Download any needed data and exports before access ends.
- Save confirmation of cancellation and any refund correspondence.
Next steps and support
If you require a refund or further assistance, contact Dux-Soup support with your user ID and proof of purchase promptly.
Keep records of all communication for follow-up or for any consumer protection actions.
Address
Company location
Nonnenveld 783, 4811 DV Breda, Netherlands
Notes
This is the address published in Dux-Soup compliance information and may be useful for formal correspondence.