What is Enhancv
Overview
Enhancv is a web-based résumé and cover letter builder that provides customizable templates, content suggestions, and ATS-friendly formatting to help users present their experience clearly.
The platform combines design tools and AI assistance to guide users in creating job-ready documents and managing their subscription-based Pro features.
Who uses it
Professionals, job-seekers, and students use Enhancv to craft resumes and cover letters tailored to specific roles and industries.
Enhancv is offered as a paid Pro service with subscription plans billed periodically in USD; regional pricing estimates may vary at checkout.
How to cancel Enhancv
Cancel on the web
- Go to your Billing page at app.enhancv.com/billing.
- Click "Cancel Subscription".
- Complete the short cancellation survey when prompted.
- Confirm cancellation to stop future charges.
Where to get more help
If you need step-by-step information or screenshots, consult Enhancv's official guide on cancelling: How do I cancel my plan and stop future charges?
Support can also be contacted via the Help Center if the in-app flow does not complete or you need assistance.
What happens when you cancel
Access after cancellation
After you cancel on the web, you retain full Pro access (edit and download) until the end of the current billing period.
Once the paid period ends, the account becomes read-only: existing documents remain downloadable but cannot be edited.
Billing and account state
Cancelling stops future recurring payments; it does not retroactively remove access you already paid for during the billing period.
Keep records of the cancellation confirmation and billing dates in case you need to reference them with support.
Will I get a refund?
General refund rules
Monthly fees are non-refundable once services have been used during that billing period.
Cancellation prevents future charges but does not automatically trigger a refund for the current paid period.
Exceptions and pro-rated refunds
- Quarterly and semi-annual plans may be eligible for a partial pro‑rated refund: charged for months actually used at the Monthly plan rate, with the difference refunded.
- Refunds are issued only after a request through the Help Center or email; contact support to start the process.
- Per Enhancv's Terms, a refund is not required unless there was a technical failure that prevented cancellation in a timely manner.
For official refund details see: How can I get a refund?
Refer to Enhancv's Terms & Conditions for additional obligations: Enhancv Terms & Conditions
Enhancv plans and pricing
Price estimates (INR)
Official pricing is displayed in USD during checkout. The table below shows INR estimates and third‑party quotes for reference.
Regional pricing may vary; final amounts and taxes are shown at billing.
| Plan | Price | Period | Features |
| Premium Monthly (estimated) | ₹2,075/mo (approx.) | Monthly | Based on USD $24.99 plan (estimate) |
| Premium Quarterly (estimated) | ₹1,383/mo (approx.) | Quarterly | Based on USD $49.97 per 3 months plan |
| Premium Semi-Annual (estimated) | ₹1,105/mo (approx.) | Semi-Annual | Based on USD $79.94 per 6 months plan |
| Premium Monthly (1MillionResume India quote) | ₹1,280/mo | Monthly | As per 1MillionResume India comparison |
| Premium Annual (1MillionResume India quote) | ₹4,050/yr | Annual | As per 1MillionResume India comparison |
Notes on pricing
INR estimates assume a conversion of approximately ₹83 per USD. Official charges are processed in USD and may include currency conversion or regional adjustments.
Always check the final price on the checkout/billing screen before confirming a purchase.
Your consumer rights in India
Cancellation and disclosure rights
Under the Consumer Protection Act, Indian users have the right to clear cancellation and refund terms before purchase.
Enhancv's public Help Center and Terms should disclose non-refundable and pro‑rated refund rules at purchase.
Grievance and redress options
- If policies are not honored, consumers may file complaints with State consumer forums or the National Consumer Disputes Redressal Commission (NCDRC).
- India's Consumer Protection (E-Commerce) Rules, 2020 require clear display of cancellation/refund policies for digital services; retain screenshots of checkout disclosures if needed.
Customer experiences
Positive feedback
Users praise Enhancv for a user-friendly interface, modern templates, and tools that help tailor resumes for ATS and recruiters.
Many report responsive customer service and helpful AI suggestions that improved résumé quality.
Common complaints
Some users raise pricing concerns, noting perceived expense or confusing trial limits such as watermarks or section limits.
Other reports cite unexpected cost increases during purchase flows, AI-generated inaccuracies, or template limitations that affect editing options.
For community reviews see: Trustpilot - Enhancv and an independent review: PitchMeAI Enhancv review.
Documentation checklist
Before contacting support
- Account email used for purchase.
- Order or transaction ID from the receipt.
- Plan type and billing date.
- Screenshots of billing/checkout pages if relevant.
When requesting refunds or disputes
- Explain the reason for refund with relevant dates.
- Attach any proof of technical failure if you claim inability to cancel.
- Keep copies of all correspondence with Enhancv support for escalation.
Common mistakes
Missed cancellation window
Waiting until after the renewal date often means the current billing period is non-refundable, especially for monthly plans.
Set a calendar reminder a few days before renewal to avoid unintended charges.
Assuming automatic refunds or immediate access loss
Users sometimes expect an immediate refund when cancelling; refunds are subject to policy and may require a support request.
Also expect to retain Pro access until the end of the paid period rather than losing it instantly on cancellation.
Comparative recap
Quick comparison
| Item | Effect | Period |
| Monthly plan | Non-refundable once services used in that billing period | Monthly |
| Quarterly / Semi-annual plans | Eligible for partial pro‑rated refund after request (charged for months used) | Quarterly / Semi-Annual |
| After cancellation | Pro access continues until billing period end; account becomes read-only afterward | N/A |
Key takeaways
Cancel via the Billing page to stop future charges and retain access until the period ends.
Request refunds through the Help Center; rules differ by plan type and are subject to Terms & Conditions.
After cancelling
Official help and next steps
For detailed cancellation instructions: How do I cancel my plan and stop future charges?
For refunds and refund requests: How can I get a refund?
Terms and escalation
Refer to the official Terms & Conditions for obligations and limitations: Enhancv Terms & Conditions
If you cannot resolve a dispute, preserve all documentation and consider consumer grievance channels in India as needed.
Address
Company location
Enhancv corporate address (public records): 9A Sinanishko Ezero Str., 1680 Sofia, Bulgaria.
Use account and billing pages for transactional or support matters rather than postal communication for faster resolution.