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Cancellation Everlance: Easy Method
What is Everlance
Overview
Everlance is a mileage and expense tracking service that automates trip logging and generates reports for tax and reimbursement purposes.
The app and web dashboard are used by freelancers, contractors, and small businesses to track mileage, expenses, and produce reports for filings or audits.
Who it's for
Typical users include self-employed workers, delivery drivers, and small business owners who need reliable mileage records for deductions.
Everlance offers mobile app subscriptions (App Store / Google Play) and web-based plans with differing features and billing routes.
How to cancel Everlance
Apple App Store (iOS)
- Open iOS Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then choose "Subscriptions".
- Select Everlance from the list and tap "Cancel subscription".
- If "Cancel" isn't shown, the subscription may be set to expire already (look for "Expires on…").
Official guidance: Cancel via Apple App Store (Everlance help)
Google Play Store (Android)
- Open the Google Play app and tap your profile icon.
- Go to "Payments & subscriptions" → "Subscriptions".
- Select Everlance and tap "Cancel subscription".
- Alternatively, visit play.google.com → Subscriptions → Manage → Cancel.
Official guidance: Cancel via Google Play (Everlance help)
Web Dashboard (Everlance website)
- Log in to your Everlance account on the website.
- Go to Settings → Manage Subscription.
- Under status click the three dots and choose "Set to Cancel".
- Enter your password to confirm; cancellation takes effect at the end of your current billing period.
Note: Everlance requests at least 7 days' notice for some cancellations via the web dashboard.
Details: Cancel via Web Dashboard (Everlance help)
What happens when you cancel
Access and billing
Cancelling stops automatic renewal but generally allows access to paid features until the end of the current billing period.
For web purchases, Everlance explicitly sets cancellations to apply at period end; platform purchases follow Apple/Google rules.
Data and exports
Your trip and expense data typically remain available while your account is active; export important records before access ends.
Users have reported occasional issues exporting CSVs, so export and save receipts or trip reports before cancelling.
Will I get a refund?
Refund policy by purchase path
- Web dashboard purchases: Contact [email protected]; refunds are evaluated case-by-case and are not guaranteed.
- Apple App Store purchases: Refunds must be requested directly from Apple under Apple's refund policy.
- Google Play purchases: Refunds are handled by Google Play and typically must be requested within 48 hours of purchase.
Reference: How to request a refund (Everlance help)
Exceptions and Terms
Everlance's Terms state subscriptions are non-refundable except where required by law or expressly agreed in writing.
Prorated refunds may be possible if Everlance cancels a subscription without cause; otherwise refunds are limited and handled per purchase channel.
See Terms: Everlance Terms of Service
Everlance plans and pricing
Current plans (India - App Store listing / web)
Below are plan names, prices as listed for India on Everlance/App Store listings, and core features as described by Everlance.
Prices are sourced from Everlance materials and App Store listings; confirm final pricing before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter (Monthly) | ₹999 | Monthly | Unlimited automatic mileage tracking, trip classification, report generation |
| Starter (Yearly) | ₹6,900 | Annual | Same as monthly Starter plan, billed yearly |
| Professional (Yearly) | ₹9,900 | Annual | Starter features plus expense tracking, tax tools, audit protection |
| Everlance Premium | ₹999 | - | App Store listing variant of Starter monthly |
| Everlance Premium Plus | ₹1,199 | - | App Store listing variant; differentiation unclear |
| Everlance Premium Plus (Yearly) | ₹11,900 | Annual | Highest tier on App Store, likely includes extended features |
Notes on pricing
App Store and Google Play pricing may differ from web pricing due to platform billing and local taxes.
Always check the final price and billing period before confirming a subscription through your chosen platform.
Your consumer rights in India
Cooling-off and refunds
Everlance's published policies do not explicitly provide a 14-day cooling-off right for digital services in India.
Refund availability depends on where you bought the subscription (web vs. App Store vs. Google Play).
Recourse and consumer protections
Indian consumers may still seek remedies under India's Consumer Protection (Digital/Electronic Commerce) Rules, 2020 or related laws.
Everlance does not provide India-specific refund guarantees in its public help articles or terms; consider documenting communications and receipts if you escalate.
Customer experiences
Positive feedback
Users praise Everlance for responsive customer service in some cases and for accurate manual mileage tracking.
Many reviewers highlight easy mileage and expense tracking and general usability of the app.
Common complaints
Some customers report problems exporting data (blank CSVs) and unresolved export support requests.
Other reported issues include inaccurate trip tracking, increased battery usage, app crashes, or missing trip data.
See user reviews: Trustpilot Everlance reviews
Documentation checklist
Before cancelling
- Export trip logs and receipts (CSV or PDF) and save copies offline.
- Locate receipts or billing records from Apple, Google Play, or Everlance web (transaction IDs).
- Note your Everlance account email, subscription start date, and plan name.
When requesting a refund or support
- Include screenshots of billing receipts and the subscription status page.
- Provide a clear description of the issue (export error, double charge, accidental purchase).
- For web refunds, contact [email protected] and attach documentation; for platform refunds, follow Apple/Google procedures.
Common mistakes
Cancellation errors
Users sometimes cancel the app but forget to cancel the subscription through the store that billed them.
Another common error is not checking which account or platform (Apple ID vs Google account vs web) was used to purchase.
Refund request mistakes
Expecting Everlance to refund App Store or Play purchases directly is a frequent mistake; platform providers handle those refunds.
Missing the Google Play 48-hour window for refunds is a common cause of denied refund requests for Play purchases.
Comparative recap
Quick comparison
The table below summarizes cancellation routes and where refunds are handled for each purchase path.
How to interpret
Use the table to identify which channel to contact for cancellation and refund requests based on how you originally paid.
| Item | Cancel via | Refund path | Period |
|---|---|---|---|
| Apple App Store | iOS Settings → Apple ID → Subscriptions → Everlance → Cancel | Request refund from Apple (Apple Support) | Varies (monthly/annual) |
| Google Play Store | Google Play app → Profile → Payments & subscriptions → Subscriptions → Everlance → Cancel | Request refund from Google Play (within 48 hours generally) | Varies (monthly/annual) |
| Web Dashboard | Everlance website → Settings → Manage Subscription → Set to Cancel | Contact [email protected]; refunds evaluated case-by-case | Ends at current billing period |
After cancelling
Next steps
Export and securely store all trips, receipts, and reports while your paid access remains active.
If you need a refund for a web purchase, email [email protected] with documentation; platform refunds require contacting Apple or Google.
Helpful links
- How to cancel (Apple/Google) - Everlance Help
- How to cancel (Web Dashboard) - Everlance Help
- How to request a refund - Everlance Help
- Everlance Terms of Service
Address
Company address
Everlance Inc., 2443 Fillmore St Unit 108, San Francisco, CA 94115, United States.
Contact for support
For web-purchase refund requests and account support, email [email protected].
For App Store or Google Play billing queries, contact Apple or Google Play support through their official channels.
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Written by Aarohi Chatterjee
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Everlance subscription via the Apple App Store, open iOS Settings, tap your Apple ID, select 'Subscriptions', choose Everlance, and tap 'Cancel subscription'. You can also send a written cancellation request via email to ensure proof.
If you subscribed through Google Play, open the Google Play app, tap your profile icon, go to 'Payments & subscriptions', select 'Subscriptions', choose Everlance, and tap 'Cancel subscription'. It's advisable to keep a record of your cancellation request.
After canceling your Everlance subscription, you will retain access to your data until the end of the current billing period. It's recommended to export any important records before access ends, and you can send a written request to ensure your data is preserved.
Refunds for web dashboard purchases are evaluated on a case-by-case basis by contacting [email protected]. It's best to send a written cancellation request to document your intent.
Yes, Everlance requests at least 7 days' notice for cancellations via the web dashboard. Make sure to send your written cancellation request well in advance to avoid any issues.