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Cancellation service #1 in India
Finda is a subscription-based SaaS platform that helps users locate, compare, and manage digital services and software. It offers both consumer-facing products and B2B listing/advertising services through its website and in-app purchases.
Individuals use Finda to subscribe to tracking or utility services and manage recurring access. Businesses use Finda for paid listings and advertising packages that go live on the platform.
If a web order is canceled before processing/shipment, the order is stopped and will not be fulfilled. For subscriptions, cancelling usually prevents future renewals; access may continue until the end of the paid period depending on purchase channel.
Cancellation typically does not delete your account or stored data automatically. If you need data removed, request account deletion explicitly when you contact support.
The following table lists in-app purchase options shown on the Indian App Store storefront. Multiple overlapping tiers exist for weekly and monthly access.
| Plan | Period | Price | Features |
|---|---|---|---|
| Weekly Subscription | Weekly | ₹699 | In-App Purchase for weekly access |
| Monthly Subscription | Monthly | ₹1,299 | In-App Purchase for monthly access |
| Yearly Subscription | Annual | ₹1,999 | In-App Purchase for yearly access |
| Yearly Subscription (higher tier) | Annual | ₹2,999 | Alternate yearly subscription tier |
| Another Monthly Subscription tier | Monthly | ₹599 | Lower-priced monthly tier |
| Additional Weekly Subscription tiers | Weekly | ₹499 | Lower-priced weekly tier |
| Lowest Weekly Subscription tier | Weekly | ₹399 | Lowest-priced weekly tier |
Under Indian consumer protection laws, customers can cancel goods within 7 days of receipt and are entitled to a refund if the statutory conditions are met. This aligns with the company's stated 7-day return window for web purchases.
Indian law provides 14-day 'cooling-off' rights for certain digital or remote services in some circumstances, but company terms may disclaim refunds for services once live.
If the company refuses a lawful refund, consumers may need to assert statutory rights through consumer grievance mechanisms or seek legal advice for specific cases.
Waiting beyond the company time limits (for example the 12-hour web-order cancellation window) can void your cancellation rights under the stated policy.
Always submit cancellation or return requests promptly and include the order ID to avoid delays.
Returning goods without original packaging or failing to pay return shipping may invalidate a refund claim under the company's return policy.
Assuming B2B or advertising packages are refundable after going live is a frequent mistake; read terms carefully before purchase.
| Feature | Web orders (findas.in) | In-app subscriptions | B2B services |
|---|---|---|---|
| Cancellation window | Within 12 hours for order cancellation before processing. | Cancel via App Store/Play Store to stop renewals; timing depends on store policies. | Generally non-refundable once live; cancellations handled case-by-case. |
| Refund policy | Return within 7 days of receipt in original packaging; customer pays return shipping. | Refunds depend on store policies and company discretion; follow store refund procedures. | Refunds generally not provided; exceptions possible at management discretion. |
| Contact method | Email [email protected] and include order details. | Manage subscription through device store settings and contact support if needed. | Contact account manager or [email protected]; escalate for disputes. |
Official site: Finda
Support email: [email protected]
Amruth Sai Arcade, 1st Floor, Mini Bypass Rd, P O, Puthiyara, Kozhikode, Kerala 673004, India
If you send a written cancellation or complaint by post, include your order/subscription details and keep tracking information for proof of delivery.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Aanya Joshi
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.