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Gamma

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Gamma Subscription | Postclic
Gamma
Jamhuriya Street
Tripoli Libya
support@gamma.app
Cancellation of Gamma contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Gamma service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Gamma
Jamhuriya Street
Tripoli , Libya
support@gamma.app
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Gamma. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Gamma: Easy Method

What is Gamma

Overview

Gamma is a SaaS platform for quickly creating presentations, documents, and visual content with AI-assisted design tools and templates.

It streamlines layout, multimedia integration, and publishing so users can build polished materials without heavy design work.

Primary uses

Users employ Gamma for pitch decks, webpages, reports, and shareable visual documents with fast publishing options.

The service includes AI generation, templates, image tools, and plan-based features such as custom domains and analytics.

How to cancel Gamma

Cancelling subscriptions purchased on Gamma web platform

  • Sign in to Gamma and go to Account Settings → Change/Cancel Membership.
  • Alternatively, email support@gamma.app to request cancellation at least 30 days before renewal or within 30 days of an auto-renewal notice.
  • Cancellation made via the web takes effect at the end of the current term; no prorated refund is available. See terms: Gamma Terms.

Cancelling monthly web subscriptions and app-store purchases

  • For monthly web subscriptions you may cancel immediately and continue using the service until the end of the billing cycle; no further charges will occur. See help: One-month option.
  • If you subscribed via Apple App Store or Google Play, manage and cancel via the respective platform’s subscription settings (Gamma’s Help Center refers you to those platforms).
  • Keep a copy of confirmation emails or screenshots showing cancellation and the effective end date for your records.

What happens when you cancel

Access and service

Cancellation of a web subscription ends at the close of the current billing term; you retain access until that date.

Monthly web cancellations are effective immediately for preventing renewal but keep access until billing cycle end.

Billing, renewals and data

No prorated refunds are offered for early cancellation of web subscriptions; billing stops at the next renewal.

Your projects and account data typically remain accessible per Gamma’s retention policies; export important content before the term ends.

Will I get a refund?

Gamma’s refund policy (web purchases)

Gamma offers refunds only if requested within the first 3 days of subscribing (monthly or annual) and subject to credit-usage limits for each plan.

Requests must be made to Customer Support; refunds are not automatic. See details: Refund policy.

Exceptions and historical note

  • Example credit thresholds noted by Gamma: Plus plan refunds may require usage < 200 credits; Pro < 600 credits (see policy for specifics).
  • Gamma previously had a 7-day refund window; the policy was updated to 3 days effective December 1, 2025, per their notices.

Gamma plans and pricing

Summary of common plans

The table below lists publicly reported monthly prices for presentation-focused plans and some app-specific subscriptions for India.

Prices are shown in INR; official live pricing may change on Gamma’s site.

Plan Price (INR) Period Features (short)
My AI Weekly (Gamma AI - Notes app, iOS) ₹999 Weekly In‑app weekly subscription for Gamma AI Notes
My AI Annual (Gamma AI - Notes app, iOS) ₹5,900 Annual In‑app annual subscription for Gamma AI Notes
Plus (presentation‑focused) ₹400 Monthly Unlimited AI creations, 1,000 credits, remove branding
Pro (presentation‑focused) ₹950 Monthly 4,000 credits, premium images, custom branding, API
Ultra (presentation‑focused) ₹7,833.25 Monthly 20,000 credits, advanced AI models, up to 100 domains
Team ₹1,741 Monthly Per seat: Pro + centralized billing, admin controls
Business ₹3,482 Monthly Per seat: Team + SSO, SOC2, advanced data controls
Techimply variant: Plus ₹500 Monthly 1,000 credits, remove branding, advanced image models
Techimply variant: Pro ₹1,300 Monthly 4,000 credits, premium images, 10 domains
Techimply variant: Ultra ₹8,704 Monthly 20,000 credits, advanced models, up to 100 domains

Your consumer rights in India

Relevant law and scope

India’s Consumer Protection Act, 2019 gives consumers rights to fair service and remedies for defective or deficient services.

However, there is no statutory 14‑day cooling‑off right for online service subscriptions unless the provider specifies one.

How this applies to Gamma users in India

  • Gamma’s stated 3‑day refund window is a voluntary policy, not an implied statutory right under Indian law.
  • If you paid via App Store or Google Play, those platforms’ refund processes apply (Apple/Google handle those refunds separately).

Customer experiences

Positive feedback summary

Some users praise Gamma’s intuitive visual editor, ready‑made templates, and fast publishing for presentations and simple sites.

These strengths are commonly cited in reviews as time-saving and helpful for non-designers.

Negative feedback summary

Reviews also report image upload errors, distorted outputs, and template problems that can hinder final results.

Multiple complaints mention slow or unhelpful customer support, difficulty obtaining refunds, and billing issues; see user reviews: Trustpilot reviews.

Documentation checklist

What to gather before cancelling

  • Account email and last 4 digits of payment method.
  • Subscription plan name, start date, and billing cycle.
  • Screenshots of invoices, subscription page, and any confirmation of renewal charges.

What to request or save from support

  • Written cancellation confirmation showing the effective end date.
  • Any refund approval in writing if issued; transaction reference for refunded amounts.

Common mistakes

Timing errors

Waiting too close to renewal can block timely cancellation - web cancellations are recommended at least 30 days before renewal when advised.

Monthly users should verify the exact cycle date to avoid unexpected renewals.

Assuming automatic refunds or app‑store confusion

Many users assume cancellation automatically triggers refunds; Gamma requires a separate refund request within the 3‑day window.

If you subscribed via Apple or Google, don’t contact Gamma first for a platform‑charged payment - use the platform’s refund flow as appropriate.

Comparative recap

Quick comparison

The table below compares key cancellation and refund points between Gamma web purchases and app‑store purchases.

Use it to decide where and how to manage your subscription.

Aspect Gamma web App Store / Google Play
Where to cancel Account Settings or email support@gamma.app Manage via Apple or Google subscription settings
Refund window 3 days (must request; usage limits may apply) Subject to Apple/Google policies (platform handles refunds)
Effect of cancellation Ends at term end; monthly can cancel and use until cycle end Platform-specific - usually ends at next renewal or per platform rules
Support for billing disputes Contact Gamma Support (email) and keep records Contact Apple/Google support for payment disputes

After cancelling

Export and backup

Before the subscription term ends, export presentations and media you may need later.

Save copies locally or to your chosen cloud storage to avoid data loss after plan expiry.

Useful links and contacts

Address

Corporate location (provided for reference)

Jamhuriya Street, Tripoli, Libya

Use the contact channels above (support@gamma.app) for account and billing matters.

FAQ

To cancel your Gamma subscription purchased on the web, sign in to your account, go to Account Settings, and select Change/Cancel Membership. Alternatively, you can email support@gamma.app to request cancellation at least 30 days before renewal.

To cancel a Gamma subscription purchased through the App Store, you need to manage your subscription via Apple’s subscription settings. Keep a record of your cancellation confirmation for your reference.

When you cancel your Gamma subscription, you will retain access until the end of the current billing term. Your account data typically remains accessible according to Gamma’s retention policies.

Yes, you can request a refund for your Gamma subscription if you cancel within the first 3 days of subscribing, but it is subject to credit-usage limits for your plan. Contact customer support for assistance.

If you have a billing dispute with Gamma, you should contact Gamma Support via email at support@gamma.app and keep records of your communications. If the dispute involves a payment made through the App Store or Google Play, reach out to their support for assistance.