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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Gmass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gmass: Easy Method
What is Gmass
Quick overview
Gmass is an email marketing tool that integrates directly with Gmail to send personalized mass emails, perform mail merges, track opens and clicks, and manage campaigns from within your Gmail account.
It is commonly used by small teams, salespeople, and marketers who want Gmail-native mass emailing with features like follow-ups, A/B testing, and API integrations.
Key capabilities
Gmass supports personalization, campaign scheduling, tracking, and automation features such as auto follow-ups and MultiSend (inbox rotation) on higher tiers.
The product is subscription-based with tiered plans that increase in functionality and support levels.
How to cancel Gmass
Before you cancel
Check your billing cycle and any active campaigns to avoid interrupting scheduled sends. Export any reports or campaign data you want to keep before cancellation.
Confirm which Google account is connected to Gmass so you cancel the correct subscription.
Step-by-step cancellation
- Open the Gmail account where Gmass is installed and signed in.
- Access the Gmass button or add-on menu inside Gmail and open account settings or subscription settings.
- Locate the subscription or billing section and select the option to cancel or turn off auto-renewal.
- Follow on-screen prompts to confirm cancellation. You should receive an email confirmation after cancellation.
- If you cannot cancel from the Gmail interface, contact Gmass support from the same Google account or from the support contact method provided in your billing email.
What happens when you cancel
Access and features
After cancellation your account typically continues to function until the end of the paid billing period. You will lose paid features once the subscription period ends.
Any scheduled campaigns set to run after the subscription expiry may be paused or fail to send.
Renewal and data
Auto-renewal should stop once you cancel; confirm by checking your billing confirmation email or account settings.
Gmass may retain account data (campaigns, lists, reports) per its data retention practices; export anything you need before expiry.
Will I get a refund?
General expectation
Refund policies for Gmass are not published here in detail. Refund eligibility often depends on the payment method, how long ago you were billed, and whether you used a trial.
Typical practices for SaaS may include refunds for accidental double charges or within a short window after renewal, but this varies by vendor.
How to request a refund
- Contact Gmass support from the Google account that was billed, explaining the reason and providing the transaction receipt.
- Include relevant details: invoice number, billing date, and account email to speed up review.
- If payment was made via a card or payment platform, you can also check with your bank or payment provider about charge disputes if necessary.
Gmass plans and pricing
Pricing table
| Plan | Price (INR) | 期間 | Features |
|---|---|---|---|
| Standard | ₹2,125.00 | 月額 | Works inside Gmail, unlimited emails/contacts/campaigns, mail merge personalization, Spam Solver, etc. |
| Standard (Annual Equivalent) | ₹1,594.00 | 年間 | Same as Standard |
| Premium | ₹2,975.00 | 月額 | All Standard features plus auto follow-up, API/Zapier, A/B testing |
| Premium (Annual Equivalent) | ₹2,302.00 | 年間 | Same as Premium |
| Professional | ₹4,675.00 | 月額 | All Premium features plus MultiSend (inbox rotation), high‑priority support |
| Professional (Annual Equivalent) | ₹3,719.00 | 年間 | Same as Professional |
Pricing notes
Prices shown are converted to INR using an estimated exchange rate (₹85 per USD) and are presented as guidance.
Actual charges at payment time may vary due to prevailing forex rates and platform processing fees. Check your invoice for the exact billed amount.
Your consumer rights in India
Basic protections
As an Indian consumer you have rights under consumer protection laws to fair business practices, accurate billing, and remedies for defective or misrepresented services.
Terms and refunds should be handled in accordance with the contract you agreed to at signup and relevant Indian consumer statutes.
How to escalate in India
- First, lodge a formal complaint with Gmass support and keep records (emails, receipts, screenshots).
- If unresolved, escalate to your payment provider or bank to dispute charges where appropriate.
- For persistent disputes, you may approach consumer redress mechanisms such as the National Consumer Helpline, consumer court, or file a complaint under applicable cyber or consumer laws.
Customer experiences
Positive reports
Many users praise Gmass for its tight Gmail integration, ease of use for mail merges, and the ability to run campaigns directly from Gmail with useful tracking.
Higher-tier plans are often valued for automation, API access, and improved deliverability controls.
Common criticisms
Some users report difficulties around billing management, uncertainty about refunds, or limits tied to Gmail sending quotas rather than the app itself.
Support response times and clarity on cancellation/refund processes are occasionally cited as areas for improvement.
Documentation checklist
What to gather before contacting support
- Account email (Google account) associated with Gmass.
- Payment receipts or invoices showing subscription charges and dates.
- Screenshots of subscription settings or any cancellation attempts.
Optional supporting items
- Campaign IDs or logs demonstrating any failed sends tied to billing or account status.
- Correspondence with Gmass support (emails, tickets) if you previously contacted them.
Common mistakes
Canceling the wrong account
Users sometimes have multiple Google accounts and cancel the wrong one. Always confirm the exact Gmail address tied to the subscription before proceeding.
Assuming immediate deactivation or automatic refunds
Cancellation often stops auto-renewal but keeps service until period end. Don’t assume immediate refund - request it explicitly if you believe you qualify.
Comparative recap
At-a-glance comparison
| Plan | Monthly price (INR) | Key features |
|---|---|---|
| Standard | ₹2,125.00 | Gmail-native sending, personalization, unlimited campaigns |
| Premium | ₹2,975.00 | Adds auto follow-ups, API/Zapier, A/B testing |
| Professional | ₹4,675.00 | Adds MultiSend (inbox rotation) and high-priority support |
Which to choose
Choose Standard for basic mail merge and tracking. Upgrade to Premium for automation and integrations.
Professional is aimed at higher-volume users who need inbox rotation and priority support.
After cancelling
Immediate steps
Confirm cancellation by checking for an email confirmation and verifying auto-renewal is disabled in your account settings.
Export campaign data, subscriber lists, and reports you want to keep before the subscription period ends.
Further actions and support
- If you need a refund or dispute a charge, contact Gmass support from the billed Google account and attach receipts.
- If unresolved in India, you can contact your bank/payment provider or explore consumer grievance channels available locally.
Address
Mailing address
P.O. Box 750906, Dayton, Ohio 45475, United States
Note: This is a P.O. Box and not a physical street address. For support or billing issues, use your account support channels rather than postal mail where possible.