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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Grok service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Grok: Simple Process
What is Grok
Overview
Grok is an AI product bundled with X Premium+ that provides conversational AI features and additional X benefits such as ad-free browsing and verification perks.
In India, Grok access is sold as part of X Premium+ for mobile and web, with differences in price and billing depending on platform.
Where it is used
Grok is available via x.com (web) and as an app on mobile platforms where X Premium+ is offered.
Subscription management and billing follow the platform used to subscribe (web, Apple App Store, or Google Play).
How to cancel Grok
Web (x.com)
- Go to x.com and sign in to the account that has X Premium.
- Open Settings → Premium → Manage Subscription and choose Cancel to stop auto‑renewal.
- Billing will stop at the next renewal cycle; cancellation steps are documented in third‑party guides such as this walkthrough.
iOS (Apple App Store) and Android (Google Play)
- On iOS: open iOS Settings → Your Name → Subscriptions → Grok → Cancel. Apple manages billing and refunds.
- On Android: open the Google Play Store → Subscriptions → Grok → Cancel. Google manages billing and refunds.
- See platform instructions and confirm cancellation receipts from the store you used to subscribe.
What happens when you cancel
Access and renewal
Cancelling stops future automatic renewals; you typically retain access until the end of the paid billing period.
Charges already processed generally remain non‑refundable under xAI's stated terms unless an exception applies.
Account, data and settings
Your Grok access is tied to your X account; cancelling does not usually delete account data unless you request account deletion separately.
Saved preferences, messages, or integrations may remain in your account; check X/Grok settings if you need data removed.
Will I get a refund?
Official policy
xAI's published Terms of Service state that payments are non‑refundable except where required by law.
See the official terms for details: Grok / xAI Terms of Service.
Exceptions and practical notes
- Refunds are rare and typically handled case‑by‑case (for technical faults or as legally mandated).
- If you subscribed via Apple or Google, those stores control refund requests under their policies.
- In India, consumer protection laws can require refunds in some circumstances even if the provider's policy states 'no refunds'.
Grok plans and pricing
Summary of plans
Grok access in India is provided through X Premium+; mobile in‑app pricing is higher than desktop/web.
The table below lists reported pricing examples for India at the time of this guide.
| Plan | Price | Period | Features |
|---|---|---|---|
| X Premium+ (Grok AI access) - Mobile (Smartphone App) | ₹2,299 | Monthly | Access to Grok AI via X Premium+, ad‑free X, blue check, monetisation, longer posts, high‑res uploads, editing, background playback, downloads |
| X Premium+ (Grok AI access) - Mobile (Smartphone App) | ₹22,900 | Annual | Same benefits as above, billed annually |
| X Premium+ (Grok AI access) - Desktop/Web | ₹1,300 | Monthly | Access to Grok AI via X Premium+, ad‑free X, blue check, monetisation, longer posts, high‑res uploads, editing, background playback, downloads |
| X Premium+ (Grok AI access) - Desktop/Web | ₹13,600 | Annual | Same benefits as above, billed annually |
| X Premium+ (Grok AI access) - Mobile & Desktop (Post‑Grok 3 launch) | ₹2,862 | Monthly | Access to Grok 3 (latest model) via X Premium+, includes all Premium+ benefits |
| X Premium+ (Grok AI access) - Mobile & Desktop (Post‑Grok 3 launch) | ₹34,340 | Annual | Annual billing for Grok 3 access via Premium+ |
Pricing notes
Prices shown are based on reported sources and reflect example plans in India; mobile in‑app charges can be higher than web pricing.
Confirm current pricing in your X account or app store before purchasing or cancelling.
Your consumer rights in India
Applicable consumer protections
Consumers in India are protected by local consumer protection laws that can override a provider's 'no refund' policy in certain circumstances.
If a product is defective, misrepresented, or not delivered as promised, you may have a statutory right to remedies including refunds.
Contract terms, arbitration, and limitations
Provider terms may include clauses about arbitration, limits on liability, or waiver of class actions; check the Terms of Service for specifics.
Review the official Terms of Service for details about dispute resolution: Grok / xAI Terms of Service.
Customer experiences
Positive feedback
Some Indian users rate Grok highly, praising helpful responses and usefulness in workflows.
Examples of positive user reviews appear on app review pages such as Indus Appstore and select Trustpilot comments.
Negative feedback and recurring issues
Many users report problems such as slow or inaccurate responses, difficulty obtaining refunds, and unresponsive support.
Widespread complaints and troubleshooting discussions can be found on review platforms and community forums like Trustpilot and Reddit.
Documentation checklist
What to gather before you contact support
- Subscription confirmation or receipt from the store (Apple/Google) or x.com.
- Account email/username and date of purchase or renewal.
- Screenshots showing subscription status, billing entries, and cancellation attempts.
Supporting evidence for refunds or disputes
- Transaction IDs from your bank or payment provider.
- Any error messages, app screenshots, or correspondence with Grok/X support.
- Store‑issued invoices or refund request records if you used Apple or Google.
Common mistakes
Mistake examples
Users often try to cancel in the wrong place - for example cancelling on the web when they subscribed via Apple or Google.
Another common error is assuming cancellation triggers an immediate refund rather than stopping future renewals.
How to avoid them
Confirm which platform charged you (check your card/bank statement or store invoices) before following cancellation steps.
Keep receipts and take screenshots of subscription pages and cancellation confirmations to avoid disputes later.
Comparative recap
Quick comparison overview
The table below compares where to cancel, who controls refunds, and typical issues by platform to help you choose the correct path.
| Platform | Where to cancel | Who controls refunds | Typical issues |
|---|---|---|---|
| Web (x.com) | Settings → Premium → Manage Subscription on x.com | xAI / x.com (per Terms of Service) | No automatic refund; billing stops next cycle; support responsiveness varies |
| iOS (App Store) | iOS Settings → Your Name → Subscriptions → Grok | Apple (App Store refund policy) | Refunds handled by Apple; ensure you cancel in Apple subscriptions |
| Android (Google Play) | Play Store → Subscriptions → Grok | Google Play (refund policy) | Refunds handled by Google; cancel via Play Store to stop renewals |
How to use this recap
Match the platform that billed you to the corresponding cancel path and refund authority to avoid delays.
If you are unsure which platform charged you, check the invoice or bank statement first.
After cancelling
What to check immediately
Confirm you received a cancellation confirmation and retain any emails or screenshots for records.
Verify your access status on X/Grok and check that auto‑renewal is disabled in your subscription settings.
Helpful links and further actions
- Cancellation walkthroughs: aionx: Stop AI subscription auto‑renewal
- Official Terms and refund policy: Grok / xAI Terms of Service
- Read user reviews to set expectations: Trustpilot Grok and Indus Appstore reviews
Address
Head office
Suite 916, 535 Dean Street, Brooklyn, New York 11217, USA.
Notes
This address is listed in public contact information and may represent Grok Global Services presence; use official support channels for account and billing issues.