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Cancel GUARDIO
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Guardio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Guardio: Easy Method
What is Guardio
Overview
Guardio is a subscription-based browser and device protection service that blocks malicious sites, phishing, and scams while monitoring for data leaks and account security issues.
It runs as a browser extension and mobile app and offers real-time alerts and insights designed to improve online safety for individual and family users.
Primary functions
Key features include web protection, scam and phishing blocking, data-leak alerts, and account security insights for users across devices.
Guardio is delivered as a recurring paid service with plans billed monthly or annually and managed through different billing channels depending on how you purchased it.
How to cancel Guardio
If you paid via credit card or PayPal (web or app)
- Open the Guardio dashboard on the web.
- Go to Subscription → Manage Plan → Select Free plan.
- Tap “Cancel Anyway” → then “Cancel Subscription.”
- Protection remains active until the end of your current billing period.
For the official step list see Guardio’s help article: How to Manage or Cancel your Guardio Subscription.
If you paid via Apple App Store or Google Play
- Open the Guardio app and go to Profile → Subscription → Cancel Subscription.
- Tap “Go to Apple Subscriptions” or “Go to Google Play Subscriptions” to finish cancellation inside the store account.
- Follow the store’s subscription cancellation flow; Guardio cannot cancel store-managed subscriptions for you.
See the in-app guidance in Guardio’s help article: How to Manage or Cancel your Guardio Subscription.
Important notes
- Simply deleting the app, extension, or your Guardio account does not stop billing or cancel trials or subscriptions.
- Always confirm cancellation via the dashboard or the store where you purchased to avoid unexpected charges.
What happens when you cancel
Access and protection
After you cancel, Guardio protection remains active until the end of the current billing period for web/direct subscriptions.
For store-based subscriptions, access typically continues until the store’s paid period ends per the store’s rules.
Renewal and account data
Cancellation stops future automatic renewals but does not necessarily delete your account or stored settings and logs immediately.
Guardio’s Terms of Use describe data retention and account handling; check their terms for specifics about account data.
Will I get a refund?
Refunds by payment method
- Apple App Store purchases: request refunds through Apple’s refund process; Guardio does not process these refunds. See Guardio’s refunds article: Guardio Refunds.
- Google Play purchases: request refunds through Google Play; Guardio is not involved in processing these refunds. See Guardio Refunds.
- Direct purchases on Guardio’s website: refund requests should be sent to support@guard.io and are evaluated case-by-case.
Exceptions and policy limits
Guardio’s publicly available policies do not document an automatic 14-day cooling-off or refund right for direct purchases.
Their Terms of Use indicate fees are generally non-refundable unless Guardio cancels service for convenience, in which case unused prepaid fees may be refunded. See: Guardio Terms of Use.
Guardio plans and pricing
Plans table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Individual | $9.99 | Monthly | Full device coverage, scam & phishing protection, data leak alerts, account security insights, 24/7 support |
| Individual | $119.88 | Annual | Same as monthly, billed yearly at a discounted rate |
| Duo (per user) | $7.67 | Monthly (billed annually) | Covers 2 members, same features as Individual |
| Family (per user) | $4.67 | Monthly (billed annually) | Covers up to 5 members, same features as Individual |
Price notes
All publicly available Guardio pricing found is quoted in USD; no official INR pricing for 2024 - 2025 was available.
Convert to INR at the prevailing exchange rate at purchase time; final charged amount may vary by card issuer and store fees.
Where to confirm exact price
Check the Guardio checkout or the app store page at the time of purchase for the final price and local billing currency.
If you need policy details about payments and refunds, refer to Guardio’s official refunds article: Guardio Refunds.
Your consumer rights in India
Cooling-off and fair terms
Under India’s Consumer Protection framework, consumers have rights to fair terms, transparent cancellation procedures, and an implied right of withdrawal for certain e-commerce transactions.
Guardio’s public policies do not state an explicit automatic 14-day refund right; this may be inconsistent with consumer expectations under India’s rules for e-commerce cooling-off.
Escalation and evidence
- Keep receipts, screenshots of cancellations, and support communications to support any dispute.
- If Guardio refuses a legitimate refund, you can escalate via your bank (chargeback) or file a complaint with the appropriate Indian consumer forum or the National Consumer Commission.
Customer experiences
Positive reviews
Many users on review platforms report satisfaction with Guardio’s ability to block malicious sites, provide peace of mind, and offer a user-friendly interface.
Trustpilot shows a majority of positive reviews and an aggregated score around 4.4/5 from a large number of reviewers: Guardio on Trustpilot.
Negative reviews and recurring themes
Negative reports include unexpected charges after cancellation, delayed or denied refunds, and confusion over store vs direct subscriptions.
Some Reddit threads document user difficulties cancelling store subscriptions and concerns about billing after cancellation: Reddit discussion.
Documentation checklist
What to collect before you cancel
- Order confirmation or receipt showing payment method and date.
- Subscription page screenshot from the Guardio dashboard or app store showing active plan.
- Screenshots of cancellation confirmation or the cancellation steps you performed.
What to keep after cancelling
- Bank or card statement entries showing charges and dates.
- Any email threads or support tickets with Guardio referencing your refund or cancellation request.
- Store subscription pages (Apple/Google) showing the subscription status after cancellation.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the Guardio app or extension cancels their subscription; it does not.
Always confirm cancellation via the Guardio dashboard or the app store subscription page to stop billing.
Confusing store vs direct billing
Purchases made through Apple or Google are billed by the store and must be cancelled there; contacting Guardio will not stop store-managed renewals.
Similarly, cancelling in Guardio’s dashboard will not affect Apple or Google subscriptions - ensure you identify where the charge originates.
Comparative recap
Quick comparison
| Item | How to cancel | Refund handling | Notes |
|---|---|---|---|
| Direct purchase (card / PayPal) | Guardio dashboard → Manage Plan → Select Free → “Cancel Anyway” → “Cancel Subscription” | Request to support@guard.io; case-by-case, generally non-refundable unless Guardio cancels for convenience | Protection remains until end of billing period |
| Apple App Store | In-app Profile → Subscription → Cancel → Go to Apple Subscriptions | Refunds via Apple’s process; Guardio cannot process | Managed entirely by Apple |
| Google Play | In-app Profile → Subscription → Cancel → Go to Google Play Subscriptions | Refunds via Google Play; Guardio is not involved | Managed entirely by Google Play |
Takeaway
Identify your payment channel first (Guardio website vs Apple vs Google) and follow the corresponding cancellation path to avoid unexpected charges.
Keep documentation and act promptly if you need to request a refund or raise a dispute.
After cancelling
Monitor billing
Check your bank or card statements for any post-cancellation charges for at least one billing cycle.
If you see charges after confirmed cancellation, collect evidence and contact your card issuer for dispute options.
If you need more help
Guardio support articles on cancellation and refunds are primary references: How to Manage or Cancel and Guardio Refunds.
For disputes or refunds through platform stores, use Apple’s or Google Play’s refund processes as applicable.
Address
Headquarters
Menahem Begin 144a, Tel Aviv, Center, Israel
Contact method
For direct-purchase refund requests, Guardio instructs customers to contact support@guard.io and to follow the case-by-case review described in their Terms of Use: Guardio Terms of Use.