What is Gyazo
Overview
Gyazo is a lightweight screen-capture and sharing tool that creates quick image/GIF/video captures and provides a unique URL for sharing. It is designed to simplify visual communication and fast sharing of screenshots or short recordings.
Core uses
Typical uses include bug reporting, quick visual notes, and sharing snippets of work with teammates. Gyazo stores captures in a cloud-linked library for later access.
How to cancel Gyazo
Cancel on the Gyazo website (web subscriptions)
- Sign in to your Gyazo account on the Gyazo site.
- Open Settings → Billing.
- Choose the "Downgrade" option to cancel the Pro subscription.
- Confirm the downgrade; Pro features remain until the billing period ends.
- Reference: Gyazo pricing & billing.
Cancel on mobile (App Store / Google Play)
- iOS: Gyazo in-app subscriptions are managed by Apple. Cancel from your iOS device’s Subscriptions settings (not on the Gyazo website).
- Android: Gyazo subscriptions purchased via Google Play must be canceled through Google Play’s subscription management.
- Note: Gyazo’s app-store purchases follow the platform (Apple/Google) subscription controls and refund procedures.
What happens when you cancel
Access after cancellation
When you cancel a Gyazo Pro subscription purchased on the web, Pro features stay active until the end of the current billing period.
After the billing period ends, Pro features become unavailable, but your account remains and basic features continue.
Data and captures
Captures you uploaded remain in your Gyazo library even after cancellation, but access to Pro-only features will be removed.
If you rely on Pro storage limits or history features, consider exporting important items before downgrade completes.
Will I get a refund?
Gyazo’s official policy
Gyazo’s terms state that subscription payments are non‑refundable and users remain responsible for subscription charges even if they do not use the service.
Gyazo also explicitly notes that it does not offer refunds for unused time.
Platform and statutory exceptions
- Subscriptions bought via Apple App Store or Google Play are subject to those platforms’ refund processes and short refund windows, which may override Gyazo’s no‑refund statement for those purchases.
- In India, consumer protection law can provide remedies where the service is deficient or there are unfair practices, despite a vendor’s stated no‑refund policy.
- Reference: Gyazo terms and Gyazo refund help.
Gyazo plans and pricing
Pricing availability
No exact INR pricing for Gyazo Pro or Teams on official Gyazo pages for India was located in the source material.
If you need precise India pricing, contact Gyazo sales or check your app store listing for region-specific amounts.
Contact for official prices
| Plan | Period | Price / Note |
| Gyazo Pro | Contact for pricing | Contact for pricing - see Gyazo pricing |
| Gyazo Teams | Contact for pricing | Contact for pricing - contact sales via the Gyazo site |
| Free tier | Always | Basic free features available; upgrade required for Pro features |
Your consumer rights in India
Statutory protections
- Indian consumers have rights under the Consumer Protection Act 2019 for defective services, unfair trade practices, and misleading clauses.
- A vendor’s “no‑refund” clause cannot override statutory consumer rights where the service is deficient or billed unfairly.
Platform and dispute options
- For App Store / Google Play purchases, use the respective platform refund and dispute channels; those processes often provide a short refund window.
- If Gyazo charges incorrectly, you may lodge a complaint with the relevant consumer forums or seek redress under Indian consumer law.
Customer experiences
Positive feedback
Many users praise Gyazo for its simplicity and speed for quick captures and sharing.
- Examples: “Simple, Eazy & Good” and “Perfect screen capture software for small user” on Trustpilot.
- JustUseApp reviewers commonly note “got the job done fast and easy” and “Quick”.
Negative feedback
Complaints focus on mobile app instability, privacy concerns, and occasional billing/support issues.
- Issues reported: crashes, permission problems, inability to view cloud library, and slow performance (JustUseApp).
- Some users reported disputes over charging and refund denials in older reviews (Sitejabber, Trustpilot).
- Selected reviews: Trustpilot, JustUseApp, Sitejabber.
Documentation checklist
Before you cancel
- Have your account email, subscription ID or invoice reference ready.
- Take screenshots of billing pages or receipts showing active subscription dates.
If you need support or a refund dispute
- Collect timestamps of attempted cancellations and any confirmation messages.
- If purchased via Apple/Google, keep the platform purchase receipt for their refund process.
Common mistakes
Canceling in the wrong place
Many users try to cancel App Store/Google Play subscriptions on the Gyazo website. Those purchases are managed by Apple/Google and must be canceled through the platform.
Assuming automatic refunds
Users sometimes expect refunds after immediate cancellation. Gyazo’s policy states subscriptions are non‑refundable; platform refund rules or consumer law exceptions may apply instead.
Comparative recap
Key comparison points
| Feature | Gyazo | Typical alternative (general) |
| Capture & share speed | Fast one‑click capture with immediate shareable link | Many alternatives offer similar speed with richer editing tools |
| Refund policy | No refunds for web subscriptions; platform purchases follow Apple/Google rules | Varies - some competitors offer prorated refunds or trials |
| Mobile stability | Mixed reviews; some users report crashes and performance issues | Stability varies by vendor; check current mobile reviews |
| Cancellation method | Web: Settings → Billing → Downgrade. App stores: manage via Apple/Google | Most SaaS tools use web billing or platform-managed subscriptions similarly |
After cancelling
Immediate steps
- Download or export any important captures or data you need before Pro features disappear.
- Check for a cancellation confirmation email or billing statement to confirm the change.
Further help and links
Address
Company address (found via public profiles)
1370 Willow Road, Menlo Park, CA 94025, USA.
Note on official listing
Gyazo’s official site does not prominently list a postal address; use the contact/support links on their site for formal notices or inquiries.