Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel HUBSTAFF
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hubstaff service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hubstaff: Easy Method
What is Hubstaff
Overview
Hubstaff is a time-tracking and productivity platform for teams and businesses. It records time, activity levels, screenshots, and provides reports, payroll and integrations.
Who uses it
Teams using remote work, attendance tracking, project billing, or payroll commonly adopt Hubstaff. It is aimed at managers who need visibility into time and work patterns.
How to cancel Hubstaff
Via the Hubstaff web dashboard
- Sign in to your Hubstaff account on the website.
- Click your organization name (top right) and choose Organizations.
- Click Actions next to the organization you wish to cancel, then select Cancel subscription or Archive.
- You will receive a confirmation email and billing will stop before the next cycle. See details: Archive an organization.
Other methods (email and phone)
- Email: Send a cancellation request to support@hubstaff.com. Include the organization name, billing email, and invoice or subscription details so support can process it.
- Phone: Some independent guides list a phone number for cancellation; this is not officially documented by Hubstaff, so use it cautiously and prefer web or email methods.
- Mobile app stores: Hubstaff subscriptions are not cancelled through iOS App Store or Google Play - cancel via the website or by contacting support.
What happens when you cancel
Access and data
When you archive or cancel a paid organization, user billing is stopped and the organization is marked archived or switched to free depending on the action.
Archived organizations may have restricted access to some paid features; review and export any data you need before changes take effect.
Billing and renewal
Cancellation via the dashboard triggers a confirmation email and billing stops before the next billing cycle.
If you were on an annual plan, note that Hubstaff generally treats annual billing and discounts as non-proratable unless support explicitly agrees otherwise.
Will I get a refund?
30-day money-back guarantee
Hubstaff offers a 30-day money-back guarantee only for first-time users on each platform and only for the first paid organization.
To qualify you must archive the organization (or switch to free) and ensure the subscription is inactive. See the refund policy: Hubstaff refund policy.
Beyond 30 days and prorated refunds
- Refunds beyond the 30-day window are discretionary and handled by support on a case-by-case basis.
- Hubstaff does not guarantee prorated refunds for annual plans; unused time is generally not auto-refunded unless support agrees.
Hubstaff plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Starter (monthly) | ₹609 | Monthly | Time tracking, timesheets, activity levels, limited screenshots/app & URL tracking, limited reports/payments, clients & invoices |
| Starter (annual) | ₹434 | Monthly (billed annually) | Same as Starter monthly, with annual billing savings |
| Grow (monthly) | ₹783 | Monthly | Starter features + reports, 1 integration, idle timeout, project budgets, work breaks, expenses |
| Grow (annual) | ₹653 | Monthly (billed annually) | Same as Grow monthly, with annual billing savings |
| Team (monthly) | ₹1,044 | Monthly | Grow features + unlimited screenshots/tracking, payments & payroll, scheduling, PTO, integrations, approvals |
| Team (annual) | ₹870 | Monthly (billed annually) | Same as Team monthly, with annual billing savings |
| Enterprise (annual) | ₹2,175 | Monthly (billed annually) | All Team features + locations, SSO, compliance (HIPAA, SOC-1/2), concierge support, higher API limits |
| Hubstaff Tasks Premium (add-on) | ₹435 | Monthly | Kanban, timelines, epics, stand-ups, recurring tasks, unlimited projects |
Pricing notes
These INR amounts are based on a converted USD price using an approximate exchange rate and may vary by payment gateway, taxes, and rounding.
Hubstaff does not publish India-specific INR pricing; final billed amounts may differ.
Your consumer rights in India
Key protections under law
Indian consumer protection law requires clear refund and cancellation terms for paid services. Discretionary or unclear refund policies can be challenged.
Charging recurring fees without clear consent, or hidden seat-based charges, may be considered unfair trade practice under the Consumer Protection Act, 2019.
Recommended remedies and actions
- Keep clear records of subscription terms, invoices, and communication with support.
- If you believe practices are unfair, you may raise complaints to the relevant state consumer commission or the National Consumer Disputes Redressal Commission (NCDRC).
- Document timelines and responses from support before escalating to consumer forums.
Customer experiences
Positive feedback
Some users praise Hubstaff for ease of use, clear timers, helpful reports, attendance management, and a pleasant interface.
Users on review platforms report that Hubstaff helps with productivity insights and task prioritization.
Negative feedback
Other reviewers report issues with customer service, unexpected billing, difficulty obtaining refunds, and confusion over seat charges or annual renewals.
Some complaints also mention loss of access to data and limited onboarding or support when cancelling.
Documentation checklist
What to collect before you cancel
- Organization name and account email used for billing.
- Latest invoice or payment receipts and subscription ID if available.
- Screenshots of billing charges or invoices showing disputed amounts.
- Copy of any chat or email correspondence with Hubstaff support.
What to include in an email to support
- Clear subject: "Cancellation request - [Organization name]".
- State desired action (archive organization, cancel subscription) and requested effective date.
- Attach invoices and include preferred contact details for confirmation.
Common mistakes
Billing misunderstandings
Users sometimes expect automatic prorated refunds on annual plans; Hubstaff generally does not provide these unless support agrees.
Hidden or seat-based charges may cause surprise billing - always review invoice line items and seat counts before renewal.
Cancelling incorrectly
Attempting to cancel via the mobile app or app store will not stop Hubstaff billing; use the web dashboard or contact support.
Failing to archive the organization or confirm cancellation by email can leave the subscription active; always wait for the confirmation email.
Comparative recap
Quick comparison table
| Aspect | Hubstaff (summary) |
|---|---|
| Cancellation methods | Web dashboard (recommended), email to support; phone methods exist in guides but are not officially documented. |
| Refund policy | 30-day money-back for first-time users on first paid organization; other refunds discretionary. |
| Annual plans | No automatic prorated refunds; discounts considered non-refundable unless support agrees. |
| Support experience (reviews) | Mixed: many praise functionality; some report poor billing support or difficulties with refunds. |
How to use this recap
Use the table to decide the best cancellation route and to set expectations on refunds and support response.
Collect evidence and follow the documentation checklist before escalating disputes.
After cancelling
Immediate next steps
- Wait for a confirmation email that your organization is archived or subscription is cancelled.
- Export any needed reports, timesheets, or invoices before you lose access to paid features.
Helpful links
- How to archive an organization: https://support.hubstaff.com/archive-an-organization/
- Refund policy details: https://hubstaff.com/refund-policy
Address
Company address
Hubstaff (mailing address listed): 11650 Olio Road, Suite #1000 - 193, Fishers, Indiana 46037, United States.
Notes on formal notices
If you need to send a formal cancellation notice or legal correspondence, use the company mailing address above and retain proof of delivery.
Also keep copies of any email exchanges with support and confirmation messages for record-keeping and potential consumer complaints.