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Cancellation service #1 in India
Kittl is a web-based design SaaS that offers templates, AI tools, and asset libraries for creating graphics, logos, and marketing materials.
It operates on subscription plans (Pro, Expert) and also provides a Free plan with limited features.
Kittl is primarily accessed via the web dashboard and supports payments from international cards in India.
Mobile app subscriptions (App Store / Google Play) may be managed through the respective platform subscription systems.
After cancellation becomes effective at the end of the billing cycle, your paid features stop and the account reverts to the Free plan.
Your projects remain in the account but certain premium assets, storage, or AI credits tied to your plan may no longer be available.
No further subscription charges are taken after the current paid period ends following a proper cancellation via the dashboard.
If you subscribed through an app store, ensure you also cancel through that store to stop future billing there.
Kittl provides a 14-day withdrawal right from the date of purchase. If you withdraw within 14 days, Kittl must refund all payments.
Refunds are returned to the original payment method and should be processed within 14 days of the withdrawal notification.
Once the 14-day withdrawal period has elapsed, Kittl’s Terms state there is no refund entitlement even if you cancel before the billing period ends.
Refund timing: bank processing typically takes 5 - 10 business days; some refunds appear as a reversal rather than a separate refund line item.
References: Kittl cancellation policy, Kittl Terms, Refund destination info.
Below are India prices sourced from recent listings; official site may show prices in other currencies at checkout.
Actual charges may vary depending on payment processor (Stripe, App Store, Google Play).
Prices shown are based on available 2025 - 2026 listings and may change. Confirm final pricing on purchase.
| Plan | Price (INR) | Period | Key features |
|---|---|---|---|
| Pro (monthly) | ₹1,000/mo | Monthly | 50 projects, 10 GB storage, 200 AI credits/month, premium assets |
| Expert (monthly) | ₹2,000/mo | Monthly | Unlimited projects, 100 GB storage, 600 AI credits/month, Brand Kits |
| Pro (annual) | ₹667/mo equivalent (₹8,004/year) | Annual | Same as Pro (billed annually) |
| Expert (annual) | ₹1,600/mo equivalent (₹19,200/year) | Annual | Same as Expert (billed annually) |
Kittl’s published 14-day withdrawal policy permits cancellation and full refund within 14 days of purchase regardless of user location.
This policy is the primary route for refunds for Indian customers if exercised within the window.
Under India’s Consumer Protection Act, 2019, digital sellers must communicate cancellation and refund policies clearly to consumers.
If policy communication is unclear, there may be grounds to raise a complaint, but Kittl’s published policies state the 14-day right and refund terms.
Many users praise Kittl for an intuitive interface, abundant templates, and helpful AI features that speed up design work.
Reviewers highlight fast workflows and a generous asset library as strong points.
Some users report issues like unexpected charges, problems removing payment methods, and performance bugs (slow load times, crashes, duplicated elements).
Complaints also include rapid credit consumption and occasional delays in support responses; some refunds reported as processed when requested within 14 days.
A frequent error is assuming refunds apply after the 14-day withdrawal period; Kittl’s Terms generally disallow refunds after that window.
Always check your purchase date before requesting a refund.
If you subscribed via Apple or Google, cancelling only on the Kittl website may not stop charges from the App Store or Play Store.
Cancel directly in your device subscription settings to avoid continued billing from the platform.
The table below summarizes plan cost, billing period, and refund eligibility highlights for quick reference.
Use it to decide whether monthly flexibility or annual savings suit your needs, and to check refund window applicability before purchasing.
| Plan | Cost (INR) | Billing period | Refund within 14 days? |
|---|---|---|---|
| Pro (monthly) | ₹1,000/mo | Monthly | Yes, if requested within 14 days |
| Expert (monthly) | ₹2,000/mo | Monthly | Yes, if requested within 14 days |
| Pro (annual) | ₹8,004/year | Annual | Yes, if requested within 14 days |
| Expert (annual) | ₹19,200/year | Annual | Yes, if requested within 14 days |
| Free | ₹0 | Ongoing | Not applicable |
After cancellation, confirm in your Dashboard that the subscription state is cancelled and note the date when paid features end.
Keep a screenshot or copy of the cancellation confirmation for your records.
Kittl Technologies GmbH
Saarbrücker Straße 37, 10405 Berlin, Germany
Use the official cancellation and contact pages linked above to submit formal withdrawal requests or billing inquiries.
If you send postal notices, use the legal address listed; also keep digital confirmation where possible.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Krishna Bose
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.