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I hereby notify you of my decision to terminate the contract relating to the Lucidchart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lucidchart: Easy Method
What is Lucidchart
Overview
Lucidchart is a web-based diagramming application for creating flowcharts, org charts, wireframes and other visuals collaboratively. It operates on a subscription model with individual and team plans.
Core use cases
Users rely on Lucidchart for visual collaboration, templates, integrations and drag-and-drop editing. It is commonly used by product, engineering and business teams for process mapping and documentation.
How to cancel Lucidchart
Cancel via web (recommended for direct subscriptions)
- Log into your Lucidchart account in a browser.
- Go to Account → Subscription or Billing settings.
- Select the cancel option and confirm; cancellation takes effect at the end of the current billing period.
- See a step guide: Cancel Lucidchart (web).
Cancel via mobile app stores
- iOS: Cancel through Apple subscription management in iOS Settings → Subscriptions → Lucidchart.
- Android: Cancel in the Google Play Store → Menu → Subscriptions → Lucidchart → Cancel Subscription.
- See platform-specific notes: iOS cancel guide and Google Play cancel guide.
What happens when you cancel
Access and billing
Cancellation of a direct subscription typically takes effect at the end of the current billing period. You retain access until that date.
Data and account status
After access ends, your ability to edit or create diagrams depends on the account tier and Lucidchart’s retention policies. Export important diagrams before expiry to avoid disruption.
Will I get a refund?
Lucidchart refund policy (direct subscriptions)
Lucid offers a 14-day money-back guarantee for first-time subscribers (monthly or annual) if the refund request is made within 14 days of initial purchase.
After 14 days, refunds for partial billing periods are generally not provided; exceptions may be handled case-by-case (outages, duplicate charges).
Details: Lucid refund information.
Platform purchases (App Store / Google Play)
- If you subscribed via Apple App Store or Google Play, refunds are governed by Apple’s or Google’s refund policies.
- Lucid’s support cannot directly override Apple/Google refund decisions; follow the platform dispute/refund flows.
- Policy reference: Terms and billing notes.
Lucidchart plans and pricing
Official pricing notes
Lucidchart’s publicly listed USD pricing (billed annually) is commonly shown for Individual and Team plans.
Lucid does not publish a standard INR price on its official pages; some resellers in India offer unofficial one-year plans.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual (official) | $7.95/month (billed annually) | Annual | Core diagrams, integrations (official listing) |
| Team (official) | $9.00/user/month (billed annually) | Annual | Team collaboration and admin controls (official listing) |
| Unofficial Reseller - Pro (1 Year) | ₹9,999 | Annual | Unlimited diagrams, integrations, version history (reseller) |
Your consumer rights in India
Cooling-off and refund rights
Consumer protection in India may include cooling-off periods; Lucid’s 14-day guarantee exceeds common statutory minimums in many cases.
If you are within the 14-day window for first-time purchases, you can request a refund under Lucid’s policy.
Platform purchases and dispute routes
- Purchases made through Apple or Google can be disputed via the respective store refund mechanisms.
- Platform-managed refunds follow Apple/Google policies, independent of Lucid’s direct refund terms.
- Reference: Lucid billing terms.
Customer experiences
Positive feedback
Many users - including reviewers in India - praise Lucidchart as a powerful, modern, collaborative tool with useful templates and drag-and-drop ease.
See aggregated reviews: Capterra: Lucidchart reviews.
Negative feedback
Independent reviews (not India specific) cite issues such as unexpected auto-renewals, cancellation friction and refund denials.
Users report concerns around pricing transparency and customer support in some Trustpilot reviews: Trustpilot: Lucidchart reviews.
Documentation checklist
Before you cancel
- Locate account email and payment method used for the subscription.
- Export or download diagrams you need (PDF, PNG, or source format).
- Note your subscription renewal date and billing period.
When requesting refunds or support
- Keep a copy of the original purchase receipt or invoice.
- If purchased via Apple/Google, prepare platform order IDs for dispute requests.
- Record dates and screenshots of billing or unexpected charges.
Common mistakes
Assuming immediate termination
Many users expect cancellation to be instant. Direct Lucid subscriptions usually remain active until the end of the current billing period.
Plan ahead to export work before access ends to avoid surprise loss of editing capabilities.
Using the wrong cancellation route
Attempting to cancel in the Lucid web account when you subscribed via Apple or Google will not stop platform billing.
Always cancel through the store (iOS Settings or Google Play) if that is where you originally subscribed.
Comparative recap
Quick comparison setup
The table below summarizes cancellation routes, refund responsibility, and typical ease for each method.
Comparison table
| Method | Ease | Refund decision | Notes |
|---|---|---|---|
| Web (direct Lucid subscription) | Moderate - cancel in Account/Billing | Lucid handles refunds (14-day guarantee) | Access continues until end of billing period. See web guide: guide. |
| Apple App Store (iOS) | Easy - manage in iOS Settings → Subscriptions | Apple controls refunds | Use Apple subscription settings for cancellation and refund requests. |
| Google Play (Android) | Easy - manage in Google Play → Subscriptions | Google controls refunds | Cancel in Play Store; refunds handled through Google Play policies. |
After cancelling
Immediate steps
- Export or archive all important diagrams and documents while you still have access.
- Confirm cancellation via the account email or the store’s subscription screen.
Where to get help
- Web cancellation reference: Cancel via web guide.
- Refund and billing terms: Lucid refund info and billing terms.
Address
Primary headquarters
Lucid’s primary global headquarters:
10355 South Jordan Gateway, Suite 300, South Jordan, UT 84095, United States
Contact notes
For billing disputes, use the in-app or store refund mechanisms for platform purchases.
For direct subscription questions, reference Lucid’s billing/terms pages before contacting support.