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Cancel LUMIN
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Lumin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lumin: Easy Method
What is Lumin
Core description
Lumin is a subscription-based SaaS product for document collaboration and PDF editing. It lets users create, edit, annotate, and share PDFs in real time across teams.
Primary uses
Typical use cases include collaborative reviews, versioned comments, and centralised document storage for small teams and businesses. It is delivered as a cloud service with user accounts and billing.
How to cancel Lumin
Cancel from the web or app
- Sign in to your Lumin account on the web or in the app.
- Open Account or Settings, then go to Billing or Subscription.
- Select Cancel subscription and follow the on-screen confirmation steps.
- Keep a screenshot or confirmation message showing the cancellation.
Cancel if you subscribed via a third party
- If you subscribed through Apple App Store, cancel via your Apple ID subscriptions in iOS settings.
- If you subscribed through Google Play, cancel from Google Play > Subscriptions on your device or account.
- If the subscription was purchased via a corporate reseller, contact that reseller or your account manager to cancel.
What happens when you cancel
Access and features
After cancellation you typically retain access until the end of the paid billing period. Features and account limits usually remain active until that date.
Once the paid period expires, access to premium features is commonly revoked and the account may revert to a free tier (if available) or be limited.
Renewal and billing
Automatic renewals should stop after a successful cancellation, but verify the cancellation confirmation to ensure renewals are disabled.
If you cancel close to a renewal date, check your payment statement for any immediate charges and keep records for disputes.
Will I get a refund?
Standard policy guidance
If Lumin’s official refund policy is not available publicly, many SaaS providers do not offer pro-rata refunds for unused time.
Refund eligibility often depends on the payment method, promotional terms, and the exact wording in the subscriber agreement.
Exceptions and disputed charges
Refunds may be granted in cases of billing errors, duplicate charges, or if required by local consumer protection rules.
If you believe a charge is incorrect, gather transaction details and contact support or your payment provider promptly.
Lumin plans and pricing
Pricing availability
No verified public pricing for India was found in the available information. For accurate current prices, contact Lumin sales or check your account billing page.
Plans commonly include a Free tier and one or more paid tiers for individuals and teams; details vary by region and promotions.
How to get exact pricing
Request a quote via the product’s official sales or help channels when pricing is not listed publicly.
Compare monthly versus annual billing to see if discounts apply before you commit.
| Plan | Price | 期間 = period |
|---|---|---|
| Free | Free | - |
| Pro / Individual | Contact for pricing | Monthly / Annual |
| Business / Team | Contact for pricing | Monthly / Annual |
Your consumer rights in India
Applicable laws
Indian consumers are protected under the Consumer Protection Act, which covers unfair trade practices and deficiency of services.
The Information Technology Act and rules on e-commerce also apply where digital services and online transactions are concerned.
How to raise complaints
You can file a complaint with local consumer forums, or use centralised consumer grievance portals and consumer courts for faster redressal.
Keep records of transactions and correspondence; these strengthen any complaint you lodge under Indian law.
Customer experiences
Common praise
Users often praise real-time collaboration, annotation tools, and streamlined PDF workflows that save review time.
Positive feedback typically highlights ease of sharing documents and commenting features for teams.
Common complaints
Typical complaints include billing confusion, difficulty finding the exact cancellation button, or unclear refund policies.
Some customers report integration or performance issues depending on file sizes and network conditions.
Documentation checklist
What to gather
- Account email and username used for the subscription.
- Subscription ID, invoice numbers, and transaction IDs from payment receipts.
- Dates of subscription start, renewal, and the cancellation request.
- Copies or screenshots of cancellation confirmation and any support correspondence.
Why each item matters
- Account identifiers prove ownership when support verifies your request.
- Payment receipts and transaction IDs are essential for refunds or disputes with banks.
- Time-stamped screenshots document that you cancelled before any renewal charge.
Common mistakes
Assuming cancellation equals instant refund
Many users assume cancelling automatically triggers a refund. In most SaaS cases, cancellation only stops future billing and does not guarantee refunds.
Always check the billing terms before cancelling to understand refund eligibility and timing.
Cancelling the wrong account or platform
Users sometimes cancel an account tied to a different email or cancel the app store subscription instead of the direct web subscription.
Confirm the precise payment route (direct, Apple, Google, reseller) and cancel in that system to avoid continued charges.
Comparative recap
Quick comparison
The table below compares core attributes in broad terms to help decide whether Lumin fits your needs relative to a generic competitor.
When to choose Lumin
Choose Lumin if you prioritise real-time PDF collaboration and integrated annotation tools for small teams.
Consider alternatives if you require guaranteed local billing or specific enterprise integrations not listed here.
| Feature | Lumin | Generic competitor | 期間 = period |
|---|---|---|---|
| Real-time collaboration | Yes | Often yes | Monthly / Annual |
| PDF editing & annotations | Yes | Varies | Monthly / Annual |
| Pricing transparency | Contact for pricing | Varies; some list prices publicly | Monthly / Annual |
After cancelling
What to check immediately
Save the cancellation confirmation and any reference number provided. Verify that auto-renewal is disabled in your account settings.
Check your bank or card statement around the next renewal date to confirm no further charges occur.
Where to get help
If you need assistance, use the product’s in-app Help or Support section and provide the documentation checklist items to speed resolution.
If charges continue after cancellation, contact your payment provider (bank or card issuer) to dispute the charge while you pursue resolution with the provider.
Address
Headquarters
Available information lists a U.S. address for corporate matters: 612 Market Street, Suite 700, San Francisco, CA 94104.
No India office found
There is no verified physical postal address in India for Lumin in the publicly available information.
If you require local support or legal notices, use the product’s official support channels or the corporate address above for correspondence.