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I hereby notify you of my decision to terminate the contract relating to the Mailchimp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mailchimp: Easy Method
What is Mailchimp
Overview
Mailchimp is a subscription-based email marketing and marketing automation platform used to design, send, and track email campaigns. It includes audience management, templates, automation workflows, and analytics.
Common uses
Businesses use Mailchimp for newsletters, automated customer journeys, and promotional campaigns. Plans range from free tiers to paid marketing plans with expanded features and support.
How to cancel Mailchimp
Cancel via the Mailchimp web dashboard (recommended)
- Log in to your Mailchimp account at https://mailchimp.com/.
- Go to Account > Billing or Account > Settings (depending on layout) and review active subscriptions.
- To pause billing temporarily, use the pause option (you can pause up to 2 times in a 12‑month period).
- To permanently stop billing, delete your account from the account settings; deleting an account removes data and ends future billing once outstanding balances are paid.
Cancel via mobile app stores (iOS / Android)
- If you subscribed through the iOS App Store, manage or cancel the subscription in your Apple ID subscription settings.
- If you subscribed through Google Play, cancel in the Google Play subscriptions section of your Google account.
- Important: cancelling in the App Store or Google Play does not always stop Mailchimp billing if your subscription is managed on Mailchimp’s website. If your subscription is billed by Mailchimp directly, cancel in the Mailchimp web dashboard to fully stop billing. See a community guide for details: PostClic - cancel Mailchimp.
What happens when you cancel
Access and features
If you pause a Marketing plan, access is typically suspended but your data is retained so you can resume later. Pauses are limited (usually up to 2 in 12 months).
Renewals and billing
Permanent cancellation (account deletion) stops future billing after any outstanding balance is settled. Cancelling via an app store may not stop web‑billed subscriptions.
Data retention and deletion
Deleting your account permanently removes your Mailchimp data. Export any audiences, templates, or reports before deletion if you need to keep them.
Will I get a refund?
Monthly paid marketing plans
Monthly Marketing plans generally do not receive refunds or credits, except at Mailchimp’s sole discretion.
Annual paid marketing plans and guarantees
Annual plans often include a 60‑day money‑back guarantee; a full refund may be available if requested within 60 days of purchase. Policies can vary by plan and time of purchase.
Pay As You Go, trials and exceptions
- Unused Pay As You Go credits are typically non‑refundable unless there is a specific system malfunction or another extraordinary issue.
- Free trials (e.g., 14‑day) do not carry refunds - pausing or deleting does not extend trials or create refunds.
- Refunds for billing errors, system malfunctions, or wrongful account termination may be considered under exceptions.
Mailchimp plans and pricing
Overview of available tiers
The following Indian INR monthly prices are reported by third‑party Indian resellers and reflect typical monthly tiers for Mailchimp Marketing as offered through such channels.
Price table
| Plan | Price (INR) | Period | Features (summary) |
|---|---|---|---|
| Essentials | ₹770 | Monthly | 24/7 Email & Chat Support; Pre‑Built Templates; A/B Testing; Basic Automation |
| Standard | ₹1,150 | Monthly | 24/7 Email & Chat Support; Multivariate & A/B Testing; Enhanced Automation; Predictive Segmentation |
| Premium | ₹23,000 | Monthly | Phone & Priority Support; Multivariate Testing; Dedicated Onboarding; Advanced Segmentation |
Your consumer rights in India
Key laws that apply
Under Indian law, consumers have enforceable rights under the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020.
How these rules affect cancellations and refunds
- Platforms must display clear cancellation and refund policies and process refund requests within a reasonable timeframe (commonly 7 - 15 days).
- Unjustified refusal of refunds may be treated as an unfair trade practice and can be escalated through grievance redressal channels or consumer forums.
Where to learn more
For an overview of enforceability and steps to escalate disputes in India, see a local summary: Law4U - subscription cancellations & refunds (India).
Customer experiences
Positive feedback
Users often praise Mailchimp’s ease of use, drag‑and‑drop email builder, and effective customer support in resolving automation issues.
Negative feedback
- Some users report difficulty cancelling or receiving unexpected charges after cancellation.
- Reports exist of accounts being blocked for compliance reasons with limited explanation and of issues with Pay As You Go credit handling.
Where reviews are collected
For aggregated user reviews and detailed complaints or praise, see Mailchimp’s review page: Trustpilot - Mailchimp reviews.
Documentation checklist
Essential account documents
- Account email address and username used for Mailchimp.
- Subscription receipts, invoices, and transaction IDs for recent payments.
- Screenshots of subscription pages showing billing source (Mailchimp vs App Store/Google Play).
Communication records
- Copies of support chats or emails where you requested cancellation or refund.
- Dates and times of attempted cancellations and any error messages.
Common mistakes
Assuming app‑store cancellations stop web billing
A common error is cancelling via the App Store or Google Play while the subscription is billed by Mailchimp’s web service. This can leave the account active and continue billing.
Deleting account before exporting data or checking invoices
Another mistake is deleting the account immediately without exporting audiences, templates, or confirming outstanding invoices. Deletion permanently removes data and may not remove unpaid charges.
Missing refund windows
Waiting past refund windows - such as a 60‑day annual refund window - may forfeit the right to a refund. Document purchase dates and act promptly.
Comparative recap
Quick comparison
| Channel | How to cancel | Billing stops? | Data retained? | Typical refund possibility |
|---|---|---|---|---|
| Web Dashboard | Cancel or delete account from account settings; can pause plan | Yes, if cancelled or deleted (after settling balances) | Deletion removes data; pause retains data | Monthly: unlikely; Annual: possible within 60 days |
| App Store (iOS) | Cancel via Apple ID subscriptions | May not stop Mailchimp web billing if billed by Mailchimp | Account on Mailchimp unchanged unless you delete there | Refunds handled by Apple or Mailchimp depending on billing source |
| Google Play (Android) | Cancel via Google Play subscriptions | May not stop Mailchimp web billing if billed by Mailchimp | Account on Mailchimp unchanged unless you delete there | Refunds handled by Google or Mailchimp depending on billing source |
After cancelling
Verify billing and export data
- Check your bank/card statements for new charges for at least one billing cycle after cancellation.
- Export audiences, templates, and reports immediately if you may need them later.
Where to get help and follow up
- If you need a practical cancellation walkthrough, community guides can help: PostClic - cancel Mailchimp.
- To review user reports of cancellation and billing experiences, consult user reviews: Trustpilot - Mailchimp reviews.
- If you believe your consumer rights were violated in India, see a local summary of legal options: Law4U - Indian consumer cancellation rights.
Address
Headquarters
Mailchimp (operated by Intuit) - 405 N Angier Ave NE, Atlanta, Georgia 30308, USA.
Notes on local support
There is no publicly listed Indian physical address for Mailchimp cancellations. Use the web dashboard and the official support channels on https://mailchimp.com/ for account actions.