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Cancellation Manta: Easy Method
What is Manta
Overview
Manta is a subscription-based software service that provides tools for small businesses, including financial management, accounting, and invoicing features.
Access to Manta's content and services is granted through paid subscriptions or in-app purchases on mobile platforms and the web.
How Manta is delivered
Manta subscriptions are purchased either through the Manta website (PayPal or Stripe) or in-app via the Apple App Store (iOS) or Google Play (Android).
Managing or cancelling a subscription must be done through the original purchase platform rather than by deleting the app or signing out.
How to cancel Manta
Cancel on iOS (Apple App Store)
- Open the Manta app and go to Manage Membership.
- Select Go to App Store, then choose Cancel Subscription and confirm.
- Access continues until the end of the current billing cycle; disable auto‑renewal at least 24 hours before renewal.
- Reference: Cancel subscription - Apple App Store (iOS).
Cancel on Android (Google Play)
- Open the Manta app and go to Manage Membership.
- Select Go to Google Play, then choose Cancel Subscription and confirm.
- Access remains through the current billing period; disable auto‑renewal at least 24 hours before renewal.
- Reference: Cancel subscription - Google Play (Android).
Cancel on the Web (PayPal or Stripe)
- Log into your account at the Manta website and go to Manage Membership.
- Choose Cancel Membership and follow the finalization steps through PayPal or Stripe.
- Access continues until the end of the current billing period after cancellation.
- Reference: Cancel Membership - Web (PayPal / Stripe).
If you can’t cancel
- Cancellations must be made on the platform used to purchase the subscription; deleting the app or signing out will not stop future billing.
- If you have trouble cancelling, consult Manta's troubleshooting guidance: I can’t cancel my subscription.
What happens when you cancel
Access after cancellation
All membership cancellations become effective at the end of the current billing period.
You retain access to your subscription content until that date; you will not be billed after the period ends.
Account and billing details
Cancellation stops future auto‑renewal but does not remove your account automatically.
Any separate in‑app purchases (for example, Gems) remain subject to their original purchase terms.
Will I get a refund?
General refund policy
Manta's Terms of Service state that subscription payments are non‑refundable; cancelling stops auto‑renewal but does not provide refunds for unused time.
Reference: Manta Terms of Service.
Exceptions and in-app purchases
- In‑app Gem purchases (content items) are final sale and non‑refundable unless otherwise stated by Manta.
- Day memberships or one‑day tickets cannot be cancelled or refunded once activated.
Manta plans and pricing
Available plans (India App Store data)
The following prices reflect in‑app purchase options listed for India on the App Store as of early 2026.
Contact the platform or Manta support for the latest offers and multi‑month Premium pricing.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Manta Standard (1 Month) | ₹499 | Monthly | Access to Unlimited Library, no extra Gems included |
| Manta Premium (1 Month) | ₹999 | Monthly | Access to Unlimited Library plus included Gems |
| Manta Standard (3 Months) | ₹1,299 | 3‑Month | Access to Unlimited Library |
| Manta Standard (12 Months) | ₹4,999 | Annual | Access to Unlimited Library |
Notes on pricing
- Data sourced from the App Store India listing and Manta Support statements.
- Specific INR pricing for multi‑month Premium plans was not listed publicly in the verified sources.
Your consumer rights in India
What Manta’s policy means
Manta’s published policy disclaims refunds for subscriptions and most in‑app purchases; cancellation prevents future billing but generally does not trigger refunds.
Day memberships are explicitly non‑refundable once activated.
Practical next steps in India
If you believe you are entitled to a refund or have a billing dispute, first contact the payment platform used (App Store, Google Play, PayPal, or your card issuer) to request a chargeback or dispute.
You may also consider raising a complaint with local consumer protection channels if the payment platform cannot assist; consult a legal advisor for formal rights and remedies under Indian law.
Customer experiences
Positive feedback
Some users report satisfactory content access and timely support when specific issues were resolved.
Positive experiences typically mention helpful resolution after contacting support.
Negative feedback
- Complaints include unresponsive customer service and difficulties with billing, refunds, or removing listings.
- Users have reported frustrations after changes to pricing or the introduction of paid Gems that altered previous access expectations.
- See sample user reports: Trustpilot - Manta reviews and a community discussion: Reddit discussion.
Documentation checklist
What to gather before contacting support
- Order receipt or subscription confirmation email from App Store, Google Play, PayPal, or Stripe.
- Date of purchase, subscription plan name, and transaction ID if available.
- Screenshot of the subscription status in the Manta app or the store purchase history.
Additional items to include
- A clear description of the issue and the remedy you seek (cancellation confirmation, refund request, etc.).
- Preferred contact email and any previous support ticket numbers if you have them.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the app or logging out cancels the subscription; this does not stop auto‑renewal.
Always cancel via the original purchase platform (App Store, Google Play, or Manta web checkout).
Missing the renewal window
Auto‑renew must be disabled before the next billing cycle; Manta advises disabling at least 24 hours before renewal on mobile platforms.
Waiting until the renewal date may result in an unwanted charge for the next period.
Comparative recap
Quick platform comparison
| Item | iOS (App Store) | Android (Google Play) | Web (PayPal / Stripe) |
|---|---|---|---|
| How to cancel | Via Manta app → Manage Membership → Go to App Store → Cancel | Via Manta app → Manage Membership → Go to Google Play → Cancel | Log into Manta website → Manage Membership → Cancel → finalize via PayPal/Stripe |
| Access after cancel | Access until end of billing period | Access until end of billing period | Access until end of billing period |
| Refunds | Generally non‑refundable per Manta Terms | Generally non‑refundable per Manta Terms | Generally non‑refundable per Manta Terms |
Where to get help
Use the platform you paid with for billing disputes, and consult Manta Help articles for step‑by‑step cancellation guidance.
Platform support (Apple, Google, PayPal, or your bank) may assist with disputed charges.
After cancelling
Confirm cancellation
- Check your App Store, Google Play, or PayPal/Stripe history for a cancellation confirmation.
- Keep receipts and any confirmation emails until the billing period ends and access is removed.
Useful links
- Cancel - Apple App Store (iOS)
- Cancel - Google Play (Android)
- Cancel - Web (PayPal / Stripe)
- Manta Terms of Service (refund & policy)
Address
Company headquarters
Manta’s listed headquarters address is:
6-8 Cole Street, London SE1 4YH, United Kingdom
Support channels
For platform-specific billing support, contact the App Store, Google Play, PayPal, or your card issuer as applicable.
Refer to Manta Help articles listed above for step‑by‑step cancellation instructions and policy references.
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Written by Vivaan Pillai
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.