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Cancellation service #1 in India
Mathpix is a software-as-a-service tool that converts images of handwritten or printed mathematics into editable LaTeX and text. It is used by students, educators, and researchers to speed up writing and editing mathematical content.
Key capabilities include OCR for LaTeX, scientific notation, and multi-page PDF processing. Mathpix offers free and paid plans with differing page and image limits.
After cancelling a Mathpix subscription on the web, you retain paid features until the end of the current billing period. Access will revert to the free tier when that period ends.
Your account data (uploaded PDFs, conversions, settings) typically remains in your account after cancellation unless you delete the account. The subscription will not auto-renew after the final paid period.
Mathpix states that individual web subscription charges (monthly or yearly) are non-refundable. There are no refunds or credits for partial billing periods, mid-cycle downgrades, or unused time.
If you forgot to cancel and were charged, Mathpix indicates those charges are non-refundable for web subscriptions. For App Store or Google Play purchases, request refunds through the respective store’s dispute/refund process.
The table below lists the commonly published Mathpix plans and approximate USD/INR equivalents where available. App-store in-app prices may differ.
No exact INR-denominated official prices were found. USD prices are presented with approximate INR conversions as estimates only.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free & Educational | Free (≈ ₹0) | Monthly | 10 PDF pages and 10 images per month (2× with .edu email) |
| Pro (Individual) | $4.99 (≈ ₹415 - ₹420) | Monthly | 1000 PDF pages + 5000 images per month |
| Pro (Individual) | $49.90 (≈ ₹4,150 - ₹4,200) | Yearly | 12,000 PDF pages + 60,000 images per year |
| Organization | $9.99 (≈ ₹830 - ₹850) base for 2 users | Monthly | 1000 PDF pages and 5000 images per user, pooled |
| Organization | $99.90 (≈ ₹8,300 - ₹8,500) base for 2 users | Yearly | 12,000 PDF pages and 60,000 images per user per year |
Mathpix’s publicly available terms explicitly disclaim refunds for web subscriptions. No India-specific consumer clauses were found in Mathpix policies.
Under Indian consumer protection and e-commerce rules, consumers may have remedies depending on interpretation and purchase channel. Consider contacting consumer forums or the app store dispute process if applicable.
Users praise Mathpix for high-quality OCR for LaTeX, strong scientific notation handling, and time savings in converting math content. Many note responsive support and academic usefulness.
Reported issues include occasional app loading problems, perceived cost for heavy users, and some technical errors or conflicts in certain environments. Experiences vary by user and platform.
Users sometimes try to cancel on the Mathpix website when they actually subscribed via the App Store or Google Play. App-store subscriptions must be cancelled through the store.
Another common mistake is assuming a prorated refund will be issued. Mathpix’s web subscriptions are described as non-refundable, so billing reversals are unlikely without exceptional support intervention.
The table below summarizes cancellation and refund differences between web subscriptions and app-store purchases for clarity.
| Topic | Mathpix (Web / Account) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel in Mathpix account settings; stays active until period end. | Cancel via Apple or Google account subscription management. |
| Refunds | Web subscriptions stated as non-refundable; no prorated credits. | Refunds handled by Apple/Google; request via store’s support or refund flow. |
| Access after cancel | Paid features remain until billing period ends, then revert to free tier. | Store-managed subscriptions stop renewing; access follows the store’s rules. |
Save any confirmation message or screenshot of the cancellation. Verify your account has the expected tier after the current period ends.
If you subscribed via the app store, contact Apple or Google support for billing disputes. For web account issues, sign in to your Mathpix account and check the billing or support/help section.
Mathpix legal/headquarters address on record: 60 Broadway, Suite 101, Brooklyn, NY 11249, United States.
Multiple business listings may show other addresses; the Brooklyn address appears in official documents and is commonly used for legal notices.
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Written by Reyansh Kapoor
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.