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I hereby notify you of my decision to terminate the contract relating to the Microsoft Copilot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Microsoft Copilot: Easy Method
What is Microsoft Copilot
Overview
Microsoft Copilot is an AI-powered assistant that helps generate content, automate tasks, and improve productivity inside apps such as Word, Excel, PowerPoint, Outlook and Teams.
It is offered as consumer and commercial subscriptions and also embedded into Microsoft 365 plans as add-ons or bundled offers.
How it is sold
Copilot is available directly through Microsoft (web/Microsoft account) and via third-party stores such as the Apple App Store and Google Play Store.
Pricing and entitlement can differ by channel; always check which account or store handled your purchase.
How to cancel Microsoft Copilot
Cancel when purchased on the web (Microsoft account)
- Sign in to your Microsoft account and go to the Subscriptions page.
- Find the Copilot subscription and select Cancel.
- Follow on-screen prompts; cancellation usually takes effect at the end of the current billing period.
Cancel when purchased through Apple or Google
- If you bought Copilot via the Apple App Store, open your Apple subscriptions or contact Apple Support to cancel.
- If you bought via Google Play, use Google Play subscriptions in the Play Store or contact Google to cancel.
- Third-party store purchases must be managed through that store’s account and support channels.
What happens when you cancel
Access and billing
When you cancel a Copilot subscription bought directly from Microsoft, access typically continues until the end of the current billing period.
No further renewal charges will occur after cancellation takes effect.
Data and account effects
Content you created while subscribed usually remains associated with your account subject to Microsoft’s data policies and your Microsoft 365 settings.
If you move to a different plan or lose Copilot access, some features (e.g., Copilot chat in apps) will no longer be available.
Will I get a refund?
Refunds for web (Microsoft account) purchases
- For most countries, including India, Microsoft allows a prorated refund if you cancel within 14 days of the initial purchase.
- Otherwise, cancellation takes effect at the end of the billing period and refunds are not typically provided beyond the initial window.
Refunds for Apple and Google purchases
- Purchases made through the Apple App Store or Google Play are subject to those stores’ refund policies.
- To request a refund for store purchases you must contact Apple or Google; Microsoft does not control those refunds.
Microsoft Copilot plans and pricing
Commercial and business plans
Below are the published Copilot add-on and bundle prices for commercial plans (GST extra where applicable).
Promotional pricing and qualification requirements may apply; a qualifying Microsoft 365 subscription is required for Copilot add-ons.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Microsoft 365 Copilot (Enterprise/Business add-on) | ₹ 2,495.00 | per user/month (paid yearly) | AI-powered chat grounded in work & web data; Copilot in Microsoft 365 apps; agents; analytics |
| Microsoft 365 Copilot (Enterprise/Business add-on) | ₹ 2,619.75 | per user/month (paid monthly, with annual commitment) | Same as above, monthly billing option |
| Microsoft 365 Copilot Business (add-on) | ₹ 1,495.73 | per user/month (paid yearly, promotional) | Copilot Chat powered by Work IQ; embedded in Word, Excel, PowerPoint, Outlook, Teams |
| Microsoft 365 Business Basic + Copilot Business (bundle) | ₹ 2,245.00 | per user/month (paid yearly) | Basic web/mobile apps + Copilot Business |
| Microsoft 365 Business Standard + Copilot Business (bundle) | ₹ 1,828.97 | per user/month (paid yearly, promotional) | Standard apps across devices + Copilot Business |
| Microsoft 365 Business Premium + Copilot Business (bundle) | ₹ 2,660.48 | per user/month (paid yearly, promotional) | Premium apps + Copilot Business |
Your consumer rights in India
Legal protections
Indian consumer protection law (for example, the Consumer Protection Act, 2019) prohibits unfair or misleading contract terms and requires transparency in e-commerce transactions.
Disclaimers that deny refunds or obscure important subscription terms may be open to challenge under Indian law.
Practical steps for redress
- If you believe terms were misleading or important details were not disclosed, keep receipts and communications and consider filing a complaint with consumer forums or regulators.
- Precedents from other jurisdictions (regulator actions on transparency) illustrate that authorities expect clear disclosure on subscriptions and renewals.
Customer experiences
Positive feedback
Some users find Copilot encouraging, friendly, and helpful with creative tasks such as novel research and with learning to use Windows features.
Users with limited technical familiarity have reported Copilot can be a useful assistant for difficult workflows.
Negative feedback
Many users report hallucinations, incorrect answers, inconsistent behavior, and failures on basic tasks, causing frustration with reliability.
Other complaints include confusion over subscription tiers (especially via Google Play), inconsistent features across platforms, and perceived decline in quality.
Documentation checklist
Before contacting support
- Purchase receipt or order confirmation email.
- Subscription ID or order number (if available).
- Account email used to buy the subscription.
- Date of purchase and the store used (Microsoft, Apple, or Google).
Extras that help
- Screenshots of subscription screens, billing charges, or confusing tier presentations.
- Records of any support chats or messages with Microsoft, Apple, or Google.
Common mistakes
Cancelling in the wrong place
A common error is trying to cancel a store purchase from the Microsoft Subscriptions page when the purchase was made via Apple or Google.
Confirm which account/store processed the payment before attempting cancellation.
Mistaking tiers and entitlements
Users sometimes misread messaging about embedded versus Pro/paid tiers, leading to confusion about what features are included after cancellation.
Also, expecting an immediate refund outside the documented refund window is a frequent source of frustration.
Comparative recap
Quick comparisons
The table below summarises cancellation and refund differences by purchase channel to help you act correctly.
| Purchase channel | How to cancel | 期間 | Key note |
|---|---|---|---|
| Web / Microsoft Account (direct) | Cancel via Microsoft account Subscriptions page. | 14 days (prorated refund if within initial 14 days for most countries, incl. India) | Cancellation takes effect at end of billing period; initial refund window available. |
| Apple App Store | Cancel via Apple subscriptions or contact Apple Support. | Subject to Apple policy | Refunds and cancellations governed solely by Apple. |
| Google Play Store | Cancel via Google Play subscriptions or contact Google Support. | Subject to Google policy | Refunds and cancellations governed solely by Google. |
After cancelling
What to check immediately
- Verify your Subscriptions page (Microsoft account) or the relevant App Store subscription list shows the cancellation.
- Save receipts, screenshots and any confirmation messages for your records.
Next steps if you need help
- If you bought directly from Microsoft, use your Microsoft account support channels and include your purchase details.
- If you bought via Apple or Google, contact the respective store support for refunds, cancellations or entitlement questions.
Address
Registered office
Microsoft India (R&D) Pvt. Ltd.
807, New Delhi House, Barakhamba Road, New Delhi - 110001, India
Notes on contacting
For account-specific or billing issues, use the support or account pages associated with the store where you purchased Copilot.
Keep documentation ready when contacting support or consumer forums to speed resolution.