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I hereby notify you of my decision to terminate the contract relating to the Microsoft Power Automate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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Cancellation Microsoft Power Automate: Easy Method
What is Microsoft Power Automate
Overview
Microsoft Power Automate is a cloud service that helps users create automated workflows across apps and services with low-code/no-code tools.
It supports cloud flows, desktop flows (RPA), connectors to many services and integration with the Microsoft 365 ecosystem for automation at scale.
Who uses it
Power Automate is used by business users, developers and IT teams to automate approvals, notifications, data transfers and desktop automations.
Plans vary from a free trial to per-user and per-bot paid tiers that include Dataverse entitlements and RPA capabilities.
How to cancel Microsoft Power Automate
If purchased on the web (Microsoft)
- Sign in to the account that manages the subscription (tenant or Microsoft account).
- Go to your Microsoft subscription management (for admin-level subscriptions use the Microsoft 365 admin center or account subscription page), open Manage subscription and select Cancel.
- Follow on-screen prompts to confirm cancellation and, where shown, turn off recurring billing if you prefer not to renew.
If purchased via Apple App Store (iOS)
- Open your Apple ID settings on the device or go to subscriptions in the App Store and locate Power Automate.
- Turn off auto‑renewal or cancel the subscription via Apple ID > Subscriptions.
- Microsoft cannot cancel App Store purchases for you; contact Apple for refund requests per Apple policy.
If purchased via Google Play Store (Android)
- Open the Google Play Store app, tap your profile, then Subscriptions and select the Power Automate subscription.
- Choose Cancel subscription and confirm.
- Refunds and cancellation assistance for Play Store purchases are handled by Google Play, not Microsoft.
What happens when you cancel
Access and feature availability
After cancellation, your subscription typically remains active until the end of the current billing cycle unless otherwise stated.
During the active period you retain access to licensed features; access ends when the paid period expires.
Billing and renewal
Cancelling stops automatic renewal but does not always trigger an immediate refund - billing effects depend on how the subscription was purchased and the billing account type.
For store purchases, billing is controlled by Apple or Google and appears on those stores' receipts.
Data and flows
Your flows, run history and connectors remain in the tenant/account until you remove them or the account is deleted.
Export important flows and data before the subscription expires to prevent accidental loss or loss of service access.
Will I get a refund?
Web subscriptions - MCA and MOSA billing
For Microsoft Commerce Agreement (MCA) billing accounts, a prorated refund may be available if you cancel within 7 days after a start or renewal.
For Microsoft Online Services Agreement (MOSA) billing accounts, you are typically eligible for a prorated credit or refund for the unused portion regardless of timing.
These details are described in Microsoft's billing Q&A and can vary by account type.
App store purchases (Apple / Google)
Refunds for subscriptions bought through the Apple App Store or Google Play follow each store's refund policies.
Microsoft does not control refunds for store purchases; contact Apple or Google for refund requests and decisions.
Processing and exceptions
When a refund or prorated credit is approved for Microsoft-billed subscriptions, processing is usually quick (commonly 1 - 2 days) but timing can vary by payment method.
Not all cancellations lead to refunds; refunds remain case-by-case and subject to the applicable billing policy.
Microsoft Power Automate plans and pricing
Current list pricing (India)
Below are representative list prices from Microsoft India. GST is extra and paid-yearly plans are billed annually.
Prices are for marketing guidance and may vary at checkout.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Power Automate Premium (per user) | ₹1,250.00 | user/month, paid yearly | Cloud flows (DPA), attended desktop flows (RPA), process & task mining, Dataverse entitlements (250 MB DB, 2 GB file), 50 MB mining storage. |
| Power Automate Process (per bot) | ₹12,480.00 | bot/month, paid yearly | Cloud flows (DPA), unattended desktop flows (RPA), Dataverse entitlements (50 MB DB, 200 MB file). |
| Power Automate Hosted Process (per bot) | ₹17,885.00 | bot/month, paid yearly | Cloud flows (DPA), unattended desktop flows (RPA), Microsoft-hosted VM, Dataverse entitlements (50 MB DB, 200 MB file). |
| Power Automate free trial | Free | 30-day trial | Experiment with UI-based cloud flows and standard connectors. |
Your consumer rights in India
Cancelling where you purchased
Indian consumers must cancel the subscription in the platform where it was purchased: Microsoft web/admin for web purchases or the relevant app store for store purchases.
Attempting to cancel via the wrong channel will not stop billing and may delay refund consideration.
Refund eligibility based on billing type
Refund eligibility depends on the Microsoft billing account type (MCA or MOSA) and timing of cancellation; MCA has a 7-day prorated window while MOSA typically offers prorated credits for unused time.
These distinctions are part of Microsoft's billing documentation and Q&A guidance for online subscriptions.
No automatic 14-day right and data preservation
There is no blanket automatic 14-day refund for Power Automate subscriptions; refunds are considered case-by-case under store or Microsoft billing rules.
Export flows and run history before cancelling to preserve work and avoid loss of important automation assets.
Customer experiences
Positive feedback
Users praise Power Automate for no-code/low-code ease, strong Microsoft 365 integration and useful templates that speed initial setup.
Other positive points include scalability, reliability and a large set of connectors that simplify integrations.
Negative feedback
Common complaints include a learning curve for complex flows, difficulty navigating long or intricate flows and gaps in documentation for advanced scenarios.
Some users report slower support response times depending on subscription level and regional variability in support experiences.
Documentation checklist
Before you cancel
- Export your flows and any custom connectors or solutions you need to keep.
- Save run history, logs and any configuration details for automated tasks.
- Gather billing receipts, subscription IDs and proof of purchase (App Store / Google Play receipts if applicable).
Who should be prepared
- Ensure an admin or the subscription owner performs cancellation for web/tenant subscriptions.
- Have stored contact details for Apple or Google if subscription was purchased through an app store.
Common mistakes
Assuming cancellation equals refund
Many users assume cancelling automatically triggers a refund. In practice, cancellation stops renewal but refunds depend on billing rules and are not guaranteed.
Cancelling in the wrong place
Attempting to cancel a store purchase through Microsoft support or the Microsoft admin center will not stop billing; you must cancel via Apple ID or Google Play for store purchases.
Not exporting data
Failing to export flows, connector settings and run history before subscription expiry can lead to loss of access and difficulty restoring automations later.
Comparative recap
Quick comparison
The table below summarises cancellation and refund responsibility across purchase channels.
| Aspect | Web (Microsoft) | Apple App Store (iOS) | Google Play Store (Android) |
|---|---|---|---|
| How to cancel | Manage subscription in Microsoft account/admin center and cancel. | Cancel via Apple ID > Subscriptions in your Apple device/account. | Cancel via Google Play Store > Subscriptions in your Google account. |
| Who handles refund | Microsoft handles Microsoft-billed refunds (MCA/MOSA rules). | Apple handles refunds per Apple policy. | Google handles refunds per Google Play policy. |
| Refund availability | Prorated refund rules: MCA (possible within 7 days), MOSA (prorated eligible). | Subject to Apple refund policy; Microsoft does not control it. | Subject to Google Play refund policy; Microsoft does not control it. |
| Notes | Subscription usually active until billing period ends; export data before cancelling. | Microsoft cannot cancel on user's behalf; request refunds from Apple. | Microsoft cannot cancel on user's behalf; request refunds from Google. |
After cancelling
Next steps
Export any flows, save run history and revoke or reassign connections that are tied to the subscription to prevent disruptions.
Monitor your payment method for final charges and any refund credit from the billing source.
If you need help
- Microsoft refund guidance: How to get a refund on a Microsoft subscription.
- Billing Q&A for MCA/MOSA clarifications: Subscription change and refund (Microsoft Q&A).
- Practical cancellation notes and steps: Cancel Power Automate - practical guide.
Address
Registered office
Microsoft India (registered office): 807, New Delhi House, Barakhamba Road, New Delhi - 110001, India.
Contact note
No separate physical address for Power Automate cancellations is published; use the purchase channel (Microsoft, Apple or Google) for cancellation and refund requests.