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Mightier
Neuromotion Inc., 186 Lincoln Street, Floor 6, Boston
Massachusetts , United States
REF/2025GRHS4
Cancellation Mightier: Simple Process
What is Mightier
Overview
Mightier is a subscription-based platform that uses video games plus biofeedback to teach children emotional regulation skills. It pairs games with a wearable sensor and a parent dashboard to track progress.
Who it is for
Mightier is designed for parents and clinicians who want a game-based tool to help children learn coping strategies for strong emotions. The service is sold as a kit plus an ongoing membership.
How to cancel Mightier
Cancel via web or parent app
- Open the Hub (web) or the Parent App and go to Account or Settings.
- Choose the membership or subscription entry and select Cancel.
- Follow on-screen prompts to confirm cancellation; you should receive confirmation in the app/account.
- Detailed steps are available at the Mightier support page: How do I cancel my membership?.
What to have ready
- Account email and password used to subscribe.
- Order number or purchase confirmation if you bought a kit or prepaid subscription.
- Device or browser with access to the Parent App or Hub.
What happens when you cancel
Access after cancellation
After you cancel, your child retains access until the end of the current billing period. Cancellation prevents future renewals but does not immediately remove access.
Data and account
Existing play data and progress are saved to your account for future reference. You can reactivate the membership later to restore active access.
Will I get a refund?
Trial and refund guarantees
- Mightier offers a 14‑day free trial that starts when the kit arrives; cancel before the trial ends to avoid charges. See plans: Mightier plans.
- The company advertises a 90‑day money‑back guarantee after purchase for a full refund of the subscription cost in many cases. See details: Mightier plans (refund info).
Exceptions and conditions
- Expedited or international shipping charges and related fees are typically not refundable under the 90‑day guarantee.
- The 90‑day guarantee applies if you paid upfront; different terms may apply to trials or prior purchases - check the returns support page: How do I return Mightier?.
Mightier plans and pricing
Pricing overview
Official pricing is listed in USD on Mightier’s website. India-specific INR pricing was not found in official sources.
How to get exact pricing
Contact Mightier support or view the plans page for current USD pricing and any regional payment options.
| Plan | Period | Price |
|---|---|---|
| Official pricing | Subscription | Contact for pricing - see Mightier plans |
Your consumer rights in India
Relevant law
India’s Consumer Protection Act, 2019 gives consumers rights to seek refunds and withdraw from services within a reasonable time and to file complaints for deficient services.
How to proceed in India
- Contact Mightier support first to request refund or resolution and keep records of communications.
- If unresolved, you can file a complaint with Indian consumer forums citing the Consumer Protection Act, 2019. See a summary of consumer rights: Consumer law summary.
Customer experiences
Positive feedback
Many parents report meaningful improvements in children’s emotional regulation and praise the biofeedback approach and responsive customer service.
Negative feedback
Some users report frustration with instructions, game/app issues, or that the approach did not suit their child. A portion of reviewers noted dissatisfaction with how refund policies were applied in earlier purchases.
Documentation checklist
Essential documents
- Order number or purchase confirmation email.
- Account email used for the subscription.
- Proof of kit delivery date (for trial start verification).
Supporting materials
- Screenshots of subscription status or billing charges.
- Email correspondence with Mightier support.
- Bank or card statements showing payment (redact sensitive numbers).
Common mistakes
Cancelling after trial ends
Waiting until after the 14‑day trial or a billing date can result in an unexpected charge. Confirm the kit arrival date and cancel before the trial expires to avoid payment.
Assuming shipping is refundable
Many customers expect full returns including shipping. The 90‑day guarantee commonly excludes expedited and international shipping fees, so check terms before purchase.
Comparative recap
At-a-glance comparison
| Feature | What Mightier offers | Notes |
|---|---|---|
| Cancellation method | Cancel via Hub (web) or Parent App | See support article for steps |
| Refund window | 14‑day free trial; 90‑day money‑back guarantee for many purchases | Shipping fees typically excluded |
| Access after cancel | Access until end of paid billing period | Progress and data are retained |
| Pricing | Official USD pricing on Mightier site | Contact support for India-specific payment options |
Notes
This table summarizes the verified features and common conditions. For exact terms, refer to Mightier’s official pages and support articles.
After cancelling
Next steps
- Save confirmation of cancellation from your account or email.
- Keep copies of play data or receipts if you plan to request a refund or dispute charges.
Helpful links
- How to cancel: support.mightier.com - cancel membership
- Returns & refunds: support.mightier.com - returns
- Plans & trial details: mightier.com - plans
- India consumer law summary: resolver.in - consumer law
Address
Corporate address
Neuromotion Inc.
186 Lincoln Street, Floor 6, Boston, Massachusetts 02111, United States
How to contact
For account or refund inquiries start with Mightier support via the help articles linked above. Use your order details and account email when contacting support.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Mightier subscription, have your account email and password ready, along with your order number or purchase confirmation. You can cancel via the Parent App or Hub.
After canceling Mightier, your child will retain access until the end of the current billing period, ensuring they can continue using the service until then.
Yes, if you cancel within the 14-day free trial period, you will not be charged. Ensure to cancel before the trial ends to avoid any charges.
Mightier offers a 90-day money-back guarantee for many purchases. To request a refund, contact Mightier support and keep records of your communications.
Yes, expedited or international shipping charges are typically not refundable under the 90-day guarantee. Check the returns support page for more details.