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Cancel MOJO
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Cancellation service #1 in United States
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mojo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mojo: Easy Method
What is Mojo
Overview
Mojo is a subscription-based app for creating animated social media stories using editable templates and AI-powered tools. It focuses on simple design, templates, and content export for platforms like Instagram and Facebook.
Key uses
Users use Mojo for quick story creation, lightweight video edits, and template-driven social content. Subscriptions unlock premium templates, coaching features, and additional export options.
How to cancel Mojo
Cancel via App Store (iOS)
- Open the App Store on your iPhone or iPad.
- Tap your profile, go to Subscriptions, select Mojo, then tap Cancel Subscription.
- Or within the Mojo iOS app: Menu → Manage My Subscription → Cancel Subscription and choose a reason. This stops future charges.
Cancel via Google Play (Android)
- Open the Google Play app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions → select Mojo → Cancel Subscription.
- Follow on-screen prompts; access usually continues until the end of the paid period.
Cancel via Web (Direct purchase)
- Log into your account on Mojo’s website and go to Subscriptions or Billing.
- Cancel the subscription from that page; Mojo does not accept cancellations via email or phone.
- For any refund request after web cancellation, contact Mojo Support via the app or site Contact Us form.
What happens when you cancel
Access and service
After cancelling, you typically retain access for the remainder of the already-paid billing period. The service does not cut off immediately unless specified by the platform.
Renewal and future charges
Cancellation prevents future automatic renewals and future charges. You will not be billed again after the current paid period ends.
Data and account
Your account and created content usually remain available unless you delete the account. Check Mojo settings for account deletion options and data retention details.
Will I get a refund?
General refund policy
Mojo’s Terms of Service allow consumers to cancel within 14 days of any payment and receive a refund. Refunds for web purchases are handled case-by-case by Mojo Support.
Platform-specific refunds
- App Store (iOS): Refund requests go to Apple; Mojo cannot override Apple’s decisions.
- Google Play: Refunds must be requested through Google Play’s process; access usually continues until period end.
- Web purchases: Contact Mojo Support (Contact us via app or site) to request a refund; refunds are discretionary and handled on a case-by-case basis.
Exceptions and consumer rights
If the service is faulty or materially misdescribed, you may have the legal right to end the contract and receive a refund under applicable consumer law.
Mojo plans and pricing
Available plans
Pricing observed in Apple iOS App Store India listings (2024/2025). Verify in-app or on the store at purchase time for the latest price.
Notes on prices
Prices shown are from public listings and may change. Taxes or local store pricing may vary slightly at checkout.
| Plan | Price | Period | Features |
|---|---|---|---|
| Quarterly subscription | ₹1,999 | Quarterly | Access to app features via recurring three-month plan |
| Yearly subscription | ₹3,999 | Annual | Access to app features via one-year plan |
| Lifetime access | ₹11,900 | Lifetime | One-time purchase for perpetual access |
Your consumer rights in India
14-day cancellation right
Under Mojo’s Terms of Service, you may cancel within 14 days of any payment and be eligible for a refund. This is a contractual right Mojo acknowledges in its terms.
Faulty or misdescribed services
If the service is faulty or materially misdescribed, Indian consumer law allows you to seek contract termination and a refund. Document the issue when you contact support.
Platform-specific limitations
- iOS purchases: Refunds are governed by Apple; Mojo cannot control Apple’s decisions.
- Google Play purchases: Refunds follow Google Play policies and processes.
- Web purchases: Mojo Support reviews refund requests and grants them on a case-by-case basis.
Customer experiences
Positive feedback
Many users praise Mojo’s AI chatbot and coaching features as engaging and helpful for confidence and wellbeing. The interface is frequently described as clean and intuitive.
Negative feedback
Some users report concerns about pricing and the cancellation process. Other complaints include sessions that feel time-consuming, repetitiveness, and occasional audio or podcast issues.
Overall takeaway
The app receives both strong praise for content and usability and criticism for price and certain feature limitations. Weigh a short trial or the 14-day window when testing the service.
Documentation checklist
Before contacting support
- Screenshot of your subscription status in the app or store.
- Proof of payment (receipt or bank card transaction).
- Account email or username used for the purchase.
When requesting a refund
- Describe the reason clearly (change of mind, faulty service, misdescription).
- Include relevant timestamps, screenshots, and error messages if applicable.
- Specify whether purchase was via App Store, Google Play, or Web.
Common mistakes
Attempting cancellation via wrong channel
Many users try to cancel web purchases through the app store or vice versa. Always cancel through the platform where you bought the subscription.
Assuming immediate refund
Expecting an instant refund is common. Platform refunds (Apple/Google) and web refunds handled by Mojo can take time and may be discretionary.
Not documenting the request
Failing to keep receipts, screenshots, or support ticket numbers makes disputes harder. Save confirmation screens and any correspondence with support.
Comparative recap
Quick comparison overview
Use this table to compare cancellation steps, refund routing, and access after cancel across platforms. It summarizes practical differences you should expect.
How to use the table
Find the channel you used to buy the subscription and follow the corresponding cancellation and refund route.
| Channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | In-app menu or App Store subscriptions → cancel | Requests handled by Apple; Mojo cannot control decisions | Access generally continues until the end of the billing period |
| Google Play (Android) | Google Play app → Subscriptions → select Mojo → cancel | Request via Google Play refund process | Access continues until end of paid period |
| Web (Direct purchase) | Log in on Mojo website → Subscriptions/Billing → cancel | Contact Mojo Support; refunds handled case-by-case | Access may continue until period end unless otherwise stated |
After cancelling
What to expect next
After cancellation you should receive confirmation in-app or by email depending on the platform. Keep this confirmation for your records.
Contacting support
For web refunds or account queries use the app or website Contact Us / Support option. Provide receipts, account details, and a clear summary of your request.
Practical tips
- Check the platform you purchased on before starting the cancellation process.
- If you are within 14 days of payment and want a refund, mention the 14-day right in your request.
- Keep copies of all communications and any confirmation numbers.
Address
Registered office
M-99, Basement, Greater Kailash-1, New Delhi 110016, India.
Notes on contacting
No separate postal address for subscription cancellations was found; use the in-app or website support/contact form for subscription and refund requests.