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Recipient
Moneycontrol
First Floor, Empire Complex, 414 Senapati Bapat Marg, Lower Parel
400013 Mumbai , India
REF/2025GRHS4
Cancellation Moneycontrol: Easy Method
What is Moneycontrol
Overview
Moneycontrol is an Indian financial information platform that provides real-time market data, news, portfolio tracking and premium insights via paid plans. It is widely used by retail investors for market research and watchlists.
The service is available on web and mobile apps and offers both free (ad-supported) access and paid subscriptions that remove ads or add premium content and tools.
Core features
Key features include live market quotes, personalised watchlists, news and expert analysis, and premium remove-ads or insight tiers for subscribers.
Premium offerings are sold directly and also via app stores (Google Play and Apple App Store), which affects how cancellations and refunds are handled.
How to cancel Moneycontrol
Via website (Moneycontrol account)
- Log in to the Moneycontrol website and go to My Profile.
- Navigate to Premium Services → Order History → Cancel Auto‑Renewal.
- Cancel at least 2 business days before renewal to stop the next billing; access continues until the end of the current billing period.
- Reference: Moneycontrol Pro info.
Via Android (Google Play) and iOS (App Store)
- Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Select Moneycontrol → Cancel Subscription. The subscription remains active until the end of the paid period.
- iOS (App Store): On iPhone go to Settings → Your Name → Subscriptions → Select Moneycontrol plan → Cancel Subscription. Access continues until the period end; refunds are handled by Apple.
- Third‑party purchases through app stores follow Google/Apple cancellation flows and their refund policies.
What happens when you cancel
Access and renewal
When you cancel auto‑renewal, your paid access typically continues until the end of the current billing period.
You will not be billed again after cancellation (provided cancellation is made before the renewal cutoff stated by Moneycontrol or the app store).
Data, account and entitlements
Your account, portfolio data and saved settings generally remain available under the free tier, but premium features and ad‑free access are removed after expiry.
Always export or screenshot critical portfolio data before a plan ends if you need offline records or backups.
Will I get a refund?
Moneycontrol Pro (standard policy)
- Moneycontrol Pro subscriptions (auto‑renewal and one‑time payment plans) are marked non‑refundable by Moneycontrol; there are no refunds or credits for partially used billing periods.
- See official notes: Moneycontrol Pro details.
Gamechanger and limited exceptions
- Gamechanger subscriptions offer a 7‑day money‑back period; you must cancel and raise a ticket via 'Chat with us' to request the refund.
- Refunds for Gamechanger are processed in about 7 - 10 working days per Moneycontrol's help page: Gamechanger refund process.
Moneycontrol plans and pricing
Available plans (summary)
Publicly available detailed pricing for Moneycontrol Pro and Gamechanger plans is not listed on the verified sources used here.
For exact prices, billing cycles and offers contact Moneycontrol through the app or official support channels listed on their site.
Pricing table
| Plan | Period | Price |
|---|---|---|
| Free | Subscription | Contact for pricing |
| Moneycontrol Pro (Remove Ads / Premium) | Subscription | Contact for pricing |
| Gamechanger | Subscription / Offer | Contact for pricing |
Your consumer rights in India
Legal protections
India's Consumer Protection Act, 2019 covers digital services and subscriptions; consumers are entitled to clear information on auto‑renewal, cancellation and refund policies.
If promised benefits (for example cashback or vouchers) are not delivered, you may file a grievance with consumer forums or seek redress under the Act.
Platform and store rights
- Purchases made via App Store or Google Play are subject to those stores' refund and dispute processes. Apple/Google can be approached for refunds or accidental purchase disputes.
- Short windows (for example Google Play's immediate refund window) and case‑by‑case reviews may apply; check the store's help pages for current rules.
Customer experiences
Positive feedback
Some users rate Moneycontrol positively for providing ad‑free access and actionable insights at a relatively low cost compared with other financial services.
Users appreciating the premium plans often cite convenience, curated content and reduced ads as benefits.
Complaints and criticisms
Public reviews include complaints about app stability, heavy advertising on the free tier, UI issues and slow customer service response in some cases.
Trustpilot shows a mixed to negative set of reviews for Moneycontrol; see more at Moneycontrol on Trustpilot.
Documentation checklist
What to have before you cancel
- Subscription receipt or order ID (email or in‑app purchase history).
- Registered account email and user ID screenshots.
- Payment method details and transaction reference from bank/UPI/card.
What to include when contacting support
- Screenshots of subscription settings and the relevant billing entry.
- Clear description of the requested action (cancel auto‑renewal, refund request) and expected outcome.
- For Gamechanger refunds, include chat/ticket reference when available.
Common mistakes
Missing the cancellation window
Many users attempt to cancel on or after the renewal date and are surprised to see another charge. Cancel at least 2 business days before renewal for website cancellations to be safe.
For store purchases, follow Google Play or Apple timelines; stores often keep a short refund window but will not stop already‑processed renewals retroactively.
Canceling on the wrong platform
Purchases made through Google Play or the App Store must be cancelled in those stores, not just on the Moneycontrol website; doing the reverse can leave the subscription active.
Always check where the original charge originated (Moneycontrol billing vs Google/Apple) before assuming a cancellation method.
Comparative recap
Feature comparison
| Feature | Free | Moneycontrol Pro | Gamechanger |
|---|---|---|---|
| Ads | Included | Removed | Removed / Premium content |
| Insights & tools | Basic | Enhanced | Enhanced / Exclusive |
| Refund policy | Not applicable | No refunds (non‑refundable) | 7‑day money‑back window |
| How to cancel | Account settings | Account settings or app store | Account settings or app store / Chat support |
| Price | Free | Contact for pricing | Contact for pricing |
Quick takeaways
If you want to avoid recurring charges, cancel well before the renewal date and verify where the subscription was purchased.
Expect limited refund options for Pro plans but a specific 7‑day refund window for Gamechanger when you follow Moneycontrol's procedure.
After cancelling
Verify access and billing
- Check your account to confirm auto‑renewal shows cancelled and note the expiry date of current access.
- Monitor your bank or card statement for any unexpected charges after cancellation and keep transaction receipts.
Escalation and help links
- Moneycontrol Pro information: https://www.moneycontrol.com/pro-removeads
- Gamechanger refund process: Gamechanger refund process
- Independent cancellation walkthroughs and tips: Postclic: How to cancel Moneycontrol
- If you purchased via Google Play or Apple App Store, contact Google/Apple support for store‑level refunds or accidental purchase disputes.
Address
Registered office
First Floor, Empire Complex, 414 Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India.
Use this address for postal correspondence or formal notices if required.
Postal tips
- Send communications by tracked post or courier and retain proof of delivery.
- Include account details, subscription order IDs, transaction references and a clear statement of the requested remedy (cancel, refund, or complaint).
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.
FAQ
To cancel your Moneycontrol Pro subscription via the website, log in to your Moneycontrol account, go to My Profile, then navigate to Premium Services → Order History → Cancel Auto-Renewal. Make sure to cancel at least 2 business days before the renewal date to avoid being billed again.
Yes, to cancel your Moneycontrol subscription via the Google Play Store, open the Play Store, go to Profile → Payments & subscriptions → Subscriptions, select Moneycontrol, and then choose Cancel Subscription. Your subscription will remain active until the end of the current billing period.
After canceling your Moneycontrol Pro subscription, your account and portfolio data will remain accessible under the free tier, but premium features will be removed after the subscription period ends. It's advisable to export any critical data before the plan expires.
No, Moneycontrol Pro subscriptions are non-refundable, meaning you will not receive a refund for any partially used billing periods. However, Gamechanger subscriptions offer a 7-day money-back window if you cancel and request a refund via their chat support.
To cancel your Moneycontrol Pro subscription purchased through the iOS App Store, go to Settings on your iPhone, select your name, then Subscriptions, choose your Moneycontrol plan, and tap Cancel Subscription. Your access will continue until the end of the billing period.