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I hereby notify you of my decision to terminate the contract relating to the Motion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Motion: Step-by-Step Guide
What is Motion
Overview
Motion is a subscription-based productivity SaaS designed to manage tasks, schedules, and projects using AI-assisted features such as scheduling, prioritisation, and calendar integration.
The service is sold as a full app subscription with time and project manager features, notes/docs, and assistant capabilities for individual productivity users in India.
Key features
Core features include AI scheduling, task and project management, calendar syncing, and in-app assistant tools to plan and optimise work.
Subscriptions are offered as recurring plans (monthly and annual) through in‑app purchases as noted in pricing listings.
How to cancel Motion
Important context
Motion’s published policy states that cancellation via the site onlinetestseries.motion.ac.in is not permitted and that purchases or subscriptions once made cannot be cancelled. Please read the policy before attempting to cancel.
If you purchased via an app store (in‑app purchase), subscription management is generally handled through the store rather than the app vendor.
Step-by-step cancellation guidance
- Check where you purchased: confirm whether the subscription or product was bought on onlinetestseries.motion.ac.in or as an in‑app purchase in a mobile app store.
- If purchased on onlinetestseries.motion.ac.in: be aware the provider’s Refund Policy states cancellation is not permitted; contact Motion support to raise a query and request a case/receipt number.
- If purchased through Apple App Store or Google Play Store: open the store app, go to your account > Subscriptions, locate Motion, and select "Cancel Subscription" to stop future renewals.
- Keep proof of the cancellation or subscription change (screenshots, confirmation emails, store receipts) for your records.
- If you do not receive acknowledgement from Motion, escalate using the grievance mechanism you were given (case/complaint number) and keep timestamps of all contacts.
What happens when you cancel
Access after cancellation
If you successfully cancel a store-managed subscription, you typically retain access until the end of the paid billing period; Motion’s policy on access after cancellation should be confirmed with support.
For purchases on onlinetestseries.motion.ac.in where cancellation is not permitted, Motion indicates no change to access unless the vendor expressly agrees otherwise.
Renewal and data
Cancelling a subscription prevents future renewals when handled through the app store; make sure store confirmation shows cancellation of auto‑renewal.
Export or back up any personal data, projects, or notes before cancelling if you need them later; check the app settings for export options.
Will I get a refund?
Motion’s stated refund policy
Motion’s Refund Policy explicitly states that refunds are not provided - neither partial nor full - for any product or service once purchased or subscribed to.
The policy does not provide for a 14‑day cooling‑off period or any refund exceptions in its published text.
Exceptions and practical steps
- If you believe there is a breach of service (for example, billed but services not delivered), document the issue and file a grievance with Motion support citing transaction IDs and timestamps.
- Under Indian consumer law you may have remedies; see the "Your consumer rights in India" section below for next steps if Motion refuses redress.
Motion plans and pricing
Pricing summary
The following pricing reflects in‑India app store in‑app purchase listings as of February 9, 2026 for the full Motion subscription.
Confirm the final price and currency at the point of purchase in your store account before buying.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | ₹4,999 | Monthly | Full app subscription (AI time and project manager features) |
| Annual | ₹29,900 | Annual | Full app subscription (AI scheduling, task and project management, calendar integration, notes/docs, assistant) |
Your consumer rights in India
Relevant law
Under the Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020, consumers are entitled to clear and accessible cancellation/refund policies and effective grievance redressal mechanisms.
Unclear or absolute refusal to provide refunds in all circumstances may be considered an unfair trade practice under Indian law.
How to seek redress
- Ask the seller for a written response and grievance number and keep all correspondence and receipts.
- If the response is unsatisfactory, you can escalate to the consumer forum (district/state consumer commission) with documentary proof of purchase and attempts to resolve.
- For e‑commerce purchases, the rules require certain disclosures and complaint handling; cite the relevant provisions when submitting complaints.
Customer experiences
Summary of negative feedback
Verified user reports note service delivery and support problems. For example, one complaint (May 22, 2025) says live doubt sessions promised for a paid batch were not delivered and a grievance (No. 7136517) received no response.
Another review (April 22, 2025) from a Kolkata branch cited high faculty turnover, reduced classes, poor communication, and lack of ongoing management engagement.
Positive feedback
No positive reviews were provided in the verified data set. Prospective customers should weigh available reviews and test the service where possible before committing to long‑term plans.
Documentation checklist
What to collect before contacting support
- Proof of purchase: receipts, order IDs, app store invoices, bank or card transaction statements.
- Screenshots of the product page, the Refund Policy text, and any purchase confirmation emails or in‑app messages.
- Any communication with Motion support (emails, chat transcripts) and grievance/complaint numbers.
Optional supporting documents
- Evidence of service non‑delivery (e.g., screenshots showing missing promised live sessions or cancelled classes).
- Time-stamped records showing failed access or technical problems that prevented use of the service.
Common mistakes
Assuming standard refund windows apply
Many users assume a 14‑day cooling‑off period or pro‑rata refunds for partial use. Motion’s stated Refund Policy disallows refunds, so do not rely on automatic statutory windows without confirming specifics.
Contacting the wrong channel or losing evidence
Users sometimes contact third‑party reviewers or social media instead of official support and then lack documentation for formal complaints.
Always keep receipts, take screenshots of policies and correspondence, and request a grievance number when raising an issue.
Comparative recap
At-a-glance comparison
| Feature | Motion (as published) | Typical consumer expectation / common SaaS practice |
|---|---|---|
| Cancellation option | No cancellation permitted on onlinetestseries.motion.ac.in; app subscriptions managed via store. | Most SaaS allow subscription cancellation and stop future billing; store purchases cancelled via store. |
| Refunds | No refunds - neither partial nor full - stated in the Refund Policy. | Many vendors offer 7 - 30 day refund windows, or pro‑rata refunds in some cases. |
| Support & grievance | Users report unresolved grievances and slow responses in some verified reviews. | Best practice includes clear escalation paths and timely responses with case numbers. |
After cancelling
Immediate actions
After you cancel via the app store, save the cancellation confirmation and the end‑of‑period date shown in the store account.
Export or back up important data, tasks, notes, and project files before access ends.
If you need further help
- Contact Motion support with full documentation and request a written response and grievance number.
- If Motion does not resolve the issue, prepare to escalate to Indian consumer authorities with the documentation checklist above.
Address
Corporate address (India)
Plot No. 8, Bata Colony, Near Bata Flyover, N.I.T Faridabad, Haryana 121001, India
Notes on contacting
Use the address for formal written complaints if required. When sending physical correspondence, include transaction details and copies of electronic communications.