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Cancel MYFAX
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Myfax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myfax: Easy Method
What is Myfax
Overview
MyFax is an online fax service that lets users send and receive faxes via email or a web interface without a physical fax machine. It is offered as a subscription SaaS product used by individuals and businesses.
Core features
Key capabilities include email-to-fax, web faxing, and document storage linked to a subscription plan. Billing and account management are handled through MyFax Central and platform app stores for mobile subscriptions.
How to cancel Myfax
Via Web (MyFax Central)
- Log in to MyFax Central.
- Go to Account Details → Billing tab.
- Click the "Cancel My Account" link. Cancellation takes effect at the end of your billing cycle; free-trial cancellations are immediate.
- You will receive an email confirmation with a cancellation number. See the official cancellation page: MyFax cancel page.
Via App Store (Apple) and Google Play
- Apple (iTunes): Cancel the auto‑renewing subscription in your Apple account settings. Uninstalling the app does not cancel the subscription. See MyFax Terms: MyFax Terms.
- Google Play: MyFax’s public terms detail Apple specifically; general practice is to cancel via your Google Play Subscriptions page in the Google Play Store.
What happens when you cancel
Access and service period
If you cancel during a paid billing cycle, service generally remains active until the end of that cycle. If you cancel during a free trial, cancellation is typically immediate.
Confirmation and account data
MyFax should send an email confirmation with a cancellation number after web cancellation. Stored faxes and account data handling depends on MyFax policies - check your account or contact support for retention specifics.
Will I get a refund?
Official policy
MyFax’s public terms indicate cancellations prevent future charges but do not guarantee refunds for charges already processed. Refunds after auto‑renewal are generally not offered as a matter of routine.
Possible exceptions and actions
- Some users report contacting support can sometimes lead to partial or discretionary refunds, but this is not guaranteed. (Reference guide: refund guide.)
- If you believe an unauthorised or erroneous charge occurred, document transactions and contact MyFax support promptly; escalate to consumer protection if unresolved.
Myfax plans and pricing
Reported plans
No official INR price list is available on MyFax public pages. User reports show varying INR amounts; treat these as user‑reported and not company confirmation.
How to verify official pricing
Confirm current pricing in your account, on the app store billed to you, or by contacting MyFax support. Prices shown by other users may reflect in‑app offers or display errors.
| Plan | Price (INR) | Period | Features | Notes |
|---|---|---|---|---|
| Reported basic (user‑reported) | ₹99 | Monthly | Reported as a basic plan (user report) | User‑reported; not official |
| Reported annual (displayed) | ₹6,800 | Annual | Displayed by a user but considered incorrect | Display error reported |
| Reported pop‑up monthly | ₹390 | Monthly | Reported via in‑app or pop‑up | May reflect standard in‑app rate |
| Official pricing | Contact for pricing | - | Confirmed pricing must be checked in account or store | Verify in MyFax Central or your app store |
Your consumer rights in India
Relevant laws
Indian consumers are protected under the Consumer Protection Act, 2019 and related e‑commerce rules. These require clear refund/cancellation policies and timely grievance handling.
What you can do
- Request cancellation confirmation and a refund in writing if you believe charges were improper.
- If MyFax does not resolve a valid complaint, you may escalate to consumer grievance redressal forums or file a complaint under relevant consumer protection regulations. See an explanation of enforceability here: consumer rights overview.
Customer experiences
Positive reports
Some customers praise MyFax support staff by name (examples listed in reviews) for helpful and responsive service. These accounts note quick problem resolution in some cases.
Negative reports
- Multiple users report difficulty cancelling and being charged after claiming to cancel.
- Complaints also include unexpected overage charges and poor phone support availability or broken website experiences. See user reviews: Trustpilot reviews and Capterra reviews.
Documentation checklist
What to collect
- Account email, username, and subscription ID (if available).
- Billing statements showing charges and dates; screenshots of cancellation confirmation and any in‑app messages.
- Copy of the cancellation confirmation email and the cancellation number (if provided).
How to record interactions
- Keep timestamps for all calls, chats, and emails, plus the names of support agents when provided.
- Save reference numbers and follow‑up emails; use these when escalating to app stores or consumer forums.
Common mistakes
Cancelling the app but not the subscription
Many users uninstall the MyFax app but forget to cancel the auto‑renewing subscription in their Apple or Google account. This does not stop future charges.
Assuming automatic refunds
Another common error is assuming cancellation automatically triggers a refund for the current billing period. MyFax’s terms indicate cancellation prevents future billing but does not guarantee refunds.
Comparative recap
Quick takeaways
MyFax supports direct web cancellations that take effect at the end of the billing cycle and requires app‑store management for mobile subscriptions.
When to escalate
If charges continue after confirmed cancellation or support is unresponsive, escalate to your payment provider, the app store (if billed there), and Indian consumer forums if unresolved.
| Topic | MyFax - what to expect | Action / Notes |
|---|---|---|
| Cancellation methods | Web cancellation via MyFax Central; app store cancellations required for Apple/Google. | Use the MyFax cancel page and check Apple/Google subscription settings. |
| Refunds | Generally not guaranteed after auto‑renewal; discretionary refunds reported by some users. | Contact support and preserve documentation; consider escalation if charge is improper. |
| Support responsiveness | Mixed: some positive named agents; other reports of poor phone support and canned responses. | Keep records of all contacts; use app‑store dispute if necessary. |
| Pricing transparency | Reports of inconsistent or incorrect price displays; no official INR list on public pages. | Verify pricing in your account or app‑store billing before subscribing. |
After cancelling
Follow‑up actions
- Save the cancellation email and number. Monitor bank/card statements for further charges for at least one billing cycle.
- If charged incorrectly after cancellation, contact MyFax support in writing and your payment provider (bank/card) to dispute the charge.
Useful links
- Official cancellation page: https://www.myfax.com/cancel
- MyFax Terms & conditions: https://www.myfax.com/legal/terms
- Refund guidance (user‑reported experiences): refund guide
- User reviews for context: Trustpilot | Capterra
- Indian consumer rights overview: consumer rights overview
Address
Corporate address
2 Gurdwara Road, 3rd Floor, Ottawa, ON K2E 1A2, Canada.
How to contact (escalation)
If you cannot resolve billing or cancellation issues via support, preserve documentation and consider dispute through your payment provider and filing a complaint with Indian consumer forums if appropriate.