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Cancel NCH SOFTWARE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Nch Software service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nch Software: Easy Method
What is NCH Software
Overview
NCH Software (often written NCH) is a company that develops a wide range of audio, video, document and business tools. Their product suite includes editors, converters, recorders and point-of-sale solutions sold as one-time licenses or subscriptions.
How it is sold
Products are sold directly via NCH’s website, through app stores (Apple App Store, Google Play) and via third-party resellers. Licensing and support procedures can differ depending on the purchase channel.
How to cancel NCH Software
Cancel direct web purchases
- Submit a cancellation or refund request via NCH’s contact/refund form or open a support ticket with NCH support.
- For recurring subscriptions charged directly, include your subscription ID and billing email in the support request.
- Reference your order number, purchase email, and product name to speed processing.
Cancel purchases from app stores or resellers
- If you bought through Apple App Store or Google Play, request cancellation and refunds directly through that store; NCH cannot process store purchases for you.
- For purchases from third-party resellers, contact the reseller for their cancellation/refund process; NCH may refer you back to the reseller.
What happens when you cancel
Access and license changes
When a subscription is cancelled, access to subscription features typically continues until the end of the paid billing period. One-time licenses usually remain usable on the licensed device unless otherwise stated.
Renewals and data
Auto-renewal will be stopped after cancellation for directly billed subscriptions. Data retention and export rules depend on the specific product - export critical files before terminating service where possible.
Will I get a refund?
Direct web purchases
NCH offers a 30-day money-back guarantee for direct web purchases. Additionally, their license terms state you may return the software within 14 days if you do not agree to the terms.
App stores and resellers
Refunds for purchases made through Apple App Store or Google Play are governed by the store’s refund policies; NCH cannot process those refunds directly.
Refunds for reseller purchases depend entirely on the reseller’s policy; NCH may direct you back to the reseller for any refund requests.
NCH Software plans and pricing
Available Indian pricing (where verified)
The following pricing is based on verified listings for the NCH Copper Point of Sales product in India.
Notes on accuracy
Prices shown are taken from an Indian listing and may change. For other NCH products in India, contact NCH or local resellers for current pricing.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| NCH Copper Point of Sales Software - Basic (one-time license) | ₹3,500 | One-time | Basic license for Copper POS |
| NCH Copper Point of Sales Software - Plus (one-time license) | ₹4,200 | One-time | Plus license for Copper POS |
| NCH Copper Point of Sales Software - Subscription | ₹189 per month | Monthly (billed quarterly) | Subscription plan for Copper POS |
Your consumer rights in India
Right to return under NCH terms
Under NCH’s license terms you may return software to the place of purchase within 14 days if you do not agree with any part of the terms, which entitles you to a full refund for that purchase.
Local consumer protections
Indian consumer protection laws provide additional rights for unfair trade practices, defective goods and services, and false representations. If a reseller or platform fails to honour a refund, you may escalate to consumer forums or seek guidance from local consumer protection agencies.
Customer experiences
Positive feedback
Users often praise NCH products for ease of use, affordability and long-term value. Many reviews note reliable basic functionality and helpful support responses.
Negative feedback
Common complaints include difficulty obtaining refunds or confusion over auto-renewals, particularly for purchases made via third-party stores or resellers.
Other recurring issues reported are pop-ups, upselling prompts, limitations in advanced features, export quality concerns, and occasional support delays. For examples, see user reviews on review platforms.
Documentation checklist
What to gather before requesting cancellation
- Order number / invoice
- Billing email used for purchase
- Subscription ID (for recurring plans)
- Product name and version
Supporting evidence
- Payment receipts or bank/statement entries showing the charge
- Screenshots of account/subscription pages (if applicable)
- Any correspondence with support or the reseller
Common mistakes
Not checking purchase channel
Many users try to contact NCH directly for App Store or Google Play purchases. These stores control refunds for their platform purchases, so opening a store refund request first avoids delay.
Omitting required details
Sending support messages without order numbers, billing email or subscription IDs slows processing. Always include purchase identifiers and receipts in your first message.
Comparative recap
How plans compare at a glance
The table below compares the verified Copper POS plans and key refund/ cancellation notes to help make a fast decision.
Key takeaways
One-time licenses remain usable on the licensed device; subscriptions must be cancelled to stop renewal. Refund eligibility depends on where you bought the software.
| Item | Price | Period | Refund window / Notes |
|---|---|---|---|
| Copper POS - Basic (one-time) | ₹3,500 | One-time | 30-day money-back guarantee for direct web purchases; 14-day return if you disagree with terms |
| Copper POS - Plus (one-time) | ₹4,200 | One-time | Same refund terms as Basic when purchased directly from NCH |
| Copper POS - Subscription | ₹189 per month | Monthly (billed quarterly) | Cancel subscription via NCH support to stop renewals; refunds follow NCH or store policy depending on purchase channel |
After cancelling
Follow-up actions
- Export or back up any personal files or settings tied to the product before access ends.
- Keep cancellation confirmation and any refund authorisation emails until your bank shows the refund.
Useful links
- NCH Software - Legal / License terms
- Cancellation & refund guidance summary (third-party write-up)
- User reviews and ratings (examples)
Address
Registered office (India)
Shed No. D-27, 40 Feet SIDCO Road, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058, India.
Contacting support
When contacting NCH support, include the documentation checklist items above and specify whether the purchase was via NCH web, app store, or reseller to ensure the correct cancellation route.