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I hereby notify you of my decision to terminate the contract relating to the Nortonlifelock service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nortonlifelock: Easy Method
What is NortonLifeLock
Overview
NortonLifeLock is a subscription-based cybersecurity and identity protection service that includes antivirus, VPN, password management and identity-monitoring features.
The service is sold directly by NortonLifeLock and through third-party app stores and retailers, with region-specific offerings for India.
Main features
Core protections include device antivirus, cloud backup, password manager, and identity/credit monitoring where available.
Some features (for example VPN availability) are limited or altered by local regulations in India.
How to cancel NortonLifeLock
Cancel on Norton website
- Sign in to your Norton account and go to Member Services & Support or the subscription management area.
- Use the account cancellation options or submit a cancellation request form following on-screen prompts.
- For official refund details and policy terms, see NortonLifeLock's refund policy: NortonLifeLock Refund Policy.
Cancel when purchased from a third party
- If you bought through Apple App Store, Google Play, or another web store, cancel using that third party’s process (their billing controls or support).
- Refund eligibility and how to request refunds may differ when you purchase via a third party; check the seller/platform policy.
What happens when you cancel
Access and renewal
After cancellation, your subscription remains active until the end of the paid term and then does not renew automatically.
Canceling prevents future auto-renewal but does not immediately remove paid access unless stated by the platform.
Account data and service effects
Your account, settings and any stored backups generally remain accessible until the service term expires or as described in NortonLifeLock’s terms.
Data retention and deletion follow the company’s privacy and data policies; back up any important files before termination if needed.
Will I get a refund?
Standard NortonLifeLock refund windows
- Annual subscriptions: eligible for a full refund if requested within 60 days of purchase or renewal.
- Monthly subscriptions: eligible for a full refund if requested within 14 days of purchase (often provided for renewals if the service has not been redeemed).
Exceptions and third-party purchases
- After the refund window for annual plans, a pro‑rated refund for the unused portion may be available in some cases.
- Refund terms may not apply or may differ if the purchase was through the Apple App Store, Google Play, or other third-party sellers. See NortonLifeLock’s policy: NortonLifeLock Refund Policy.
NortonLifeLock plans and pricing
Pricing summary
The table below lists common Norton plans and the first‑year or listed prices for India where available.
Official site prices are often first‑year offers; renewal rates may differ.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Norton Antivirus Plus (1‑Year) | ₹799.00 | 年間 | Protection for 1 PC or Mac; Scam Protection; 2 GB Cloud Backup; Password Manager; 60‑day money‑back guarantee |
| Norton 360 Standard (1‑Year) | ₹899.00 | 年間 | 1 device; Scam Protection; 10 GB Cloud Backup; VPN (limited in India); Dark Web Monitoring; Password Manager |
| Norton 360 Standard (2‑Year) | ₹4,199.00 | 2年間 | Same features as 1‑Year, covers 2 years |
| Norton 360 Deluxe (up to 3 devices, 1‑Year) | ₹1,199.00 | 年間 | Up to 3 devices; 50 GB Cloud Backup; Parental Control; VPN (limited in India); SafeCam |
| Norton 360 Deluxe (up to 3 devices, 2‑Year) | ₹2,399.00 | 2年間 | Same as 1‑Year, covers 2 years |
| Norton 360 Deluxe (up to 5 devices, 1‑Year) | ₹2,599.00 | 年間 | Protection for up to 5 devices; includes Deluxe features |
| Norton 360 Deluxe (up to 5 devices, 2‑Year) | ₹5,199.00 | 2年間 | Same as 1‑Year, covers 2 years |
| Norton Mobile Security (1‑Year) | ₹699.00 | 年間 | Mobile device security for Android/iOS; included with Deluxe and Premium |
Your consumer rights in India
Statutory protections
Under Indian consumer protection rules, consumers can seek refunds or remedies when digital services are not delivered as promised or are defective.
There is a statutory 'cooling‑off' period (14 days) for unsolicited online purchases from e‑commerce sellers; other rights arise under the Consumer Protection Act, 2019.
How NortonLifeLock’s policy compares
- NortonLifeLock’s voluntary refund windows (14 days for monthly and 60 days for annual) meet or exceed basic Indian cooling‑off protections in many cases.
- For purchases via third‑party platforms, you should check both the platform’s refund policy and Indian e‑commerce rules when claiming refunds.
Customer experiences
Positive feedback
Many users praise NortonLifeLock for clear alerts, comprehensive protections and easy‑to‑use interfaces, according to global reviews.
Customers often highlight helpful features like real‑time monitoring and bundled tools (VPN, password manager).
Common complaints
- Some users report difficulties cancelling auto‑renewal or challenges reaching support for refunds.
- In India, community posts note occasional fulfillment issues (payments debited but access delayed) and frustrations obtaining refunds.
- See community reports and reviews for firsthand accounts: Norton Community (India) and global review pages: LifeLock on Trustpilot.
Documentation checklist
Required details for cancellation/refund
- Order number or transaction ID
- Account email used for the subscription
- Purchase date and product/plan name
Optional supporting documents
- Payment receipts or bank/card statement showing the debit
- Screenshots of failed delivery, error messages, or communications with support
- Proof of third‑party purchase (App Store/Google Play receipt) when applicable
Common mistakes
When cancellations fail
One frequent mistake is assuming cancellation is automatic after contacting support; always confirm cancellation in your Norton account or receive written confirmation.
Also check the active subscription end date to avoid unexpected renewals.
Third‑party purchase pitfalls and scams
Buying through app stores or resellers can change who handles refunds - users sometimes contact Norton when the app store must be contacted instead.
Avoid refund‑related scams: Norton does not call unsolicited numbers asking for payment or personal banking details to process refunds. Verify contacts through official channels only.
Comparative recap
Quick policy comparison
The table below summarizes cancellation, refund windows and service effects for NortonLifeLock vs third‑party purchases.
| Feature | NortonLifeLock (direct) | Third‑party purchase | 期間 |
|---|---|---|---|
| How to cancel | Account Member Services & Support or request form on Norton site | Cancel via the App Store/Google Play or vendor billing console | - |
| Full refund window | Annual: 60 days; Monthly: 14 days | Depends on platform seller policies; may be shorter or different | 年間 / 月額 |
| Service after cancel | Access remains until end of paid term; no auto‑renewal | Varies by platform; some platforms end access immediately, others at term end | 年間 |
| Refund handling | Processed by NortonLifeLock (direct purchases) | Processed by the platform or reseller | - |
After cancelling
Check refund and cancellation status
After you submit a cancellation or refund request, monitor your Norton account email and billing statements for confirmation and refund processing updates.
For Norton policy details and how refunds are handled, refer to: NortonLifeLock Refund Policy.
Reactivating or switching plans
If you decide to return, you can re‑subscribe at any time; note that renewal rates may be higher than first‑year offers.
If you purchased through a third party, contact that platform for reactivation or plan changes.
Address
Registered office
NortonLifeLock India Private Limited
5th Floor, Panchshil Avenue, Survey No. 210, Plot No. 71, Kalyani Nagar, Wadgaon Sheri Road, Yerwada, Pune 411006, India
Customer service and correspondence
For account cancellations, refunds or support, use the Norton account portal and official help pages linked above rather than third‑party phone numbers or unsolicited contacts.
If you need community help or to see similar cases, view local reports: Norton Community (India).