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Notion

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Notion
Notion Labs, Inc., 2300 Harrison Street, San Francisco
California United States
support@apportsolutions.in
Cancellation of Notion contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Notion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Notion
Notion Labs, Inc., 2300 Harrison Street, San Francisco
California , United States
support@apportsolutions.in
REF/2025GRHS4

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Please note, Postclic cannot:

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  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Notion: Easy Method

What is Notion

Overview

Notion is a software-as-a-service workspace that combines notes, databases, task management and collaboration in one app.

It offers free and paid plans, optional AI add-ons, and billing through the web or mobile app stores.

Who uses it

Individuals, teams and organisations use Notion for project planning, documentation and knowledge management.

Subscription handling and billing differ by purchase channel (web, Apple App Store, Google Play).

How to cancel Notion

Cancel via Web (direct at notion.com)

  • Log into notion.com.
  • Go to Settings & Members (or Plans & Billing).
  • Under Billing, choose “Downgrade” or “Cancel”.

Cancel via Apple App Store (iOS)

  • Open iPhone Settings → tap your name → Subscriptions.
  • Find Notion in the list and tap Cancel Subscription.
  • Apple manages renewal and refunds for App Store purchases.

Cancel via Google Play (Android)

  • Open Google Play app → Profile → Payments & subscriptions → Subscriptions.
  • Select Notion → Cancel.
  • Google Play handles refunds and billing for Play purchases.

What happens when you cancel

Access and renewal

After cancelling, your subscription stops renewing at the next billing date.

You retain paid-plan access until the end of the current paid period.

Data and content

Your pages and content remain accessible in your account after cancellation.

If you downgrade to a free plan, some paid features (like member limits or AI features) may be disabled.

Will I get a refund?

Web billing refund rules

  • Monthly web billing: full refund if you downgrade within 3 days of the invoice date.
  • Annual web billing: full refund if you downgrade within 30 days of the invoice date.
  • Prorated refunds may apply for accidentally added members if you contact Notion within 3 days of the invoice.

App Store and Google Play refunds

  • Purchases made through Apple App Store or Google Play must be refunded via the respective store.
  • Notion cannot issue refunds for App Store or Play purchases directly.
  • If purchases do not reflect in your Notion account, contact the store’s support and keep receipts.

Regional exceptions

If you are in EU/UK (or other jurisdictions with mandatory cooling-off), you may be eligible for a 14‑day refund for monthly purchases; mention your region when contacting support.

Indian statutory rights may also apply - see the consumer rights section below.

Notion plans and pricing

Pricing table (India - App Store listings)

Plan Price (INR) 期間 Features
Notion - Plus (In‑App Purchase, App Store India) ₹1,199 月額 Plus plan features via iOS in‑app
Notion - Plus Yearly (In‑App Purchase, App Store India) ₹11,900 年間 Plus plan features via iOS in‑app (annual)
Notion Plus & AI (In‑App Purchase, App Store India) ₹2,299 月額 Plus plan with AI features via iOS in‑app
Notion AI (In‑App Purchase, App Store India) ₹999 月額 AI add‑on via iOS in‑app
Notion AI (In‑App Purchase, App Store India) - Annual ₹9,900 年間 AI add‑on via iOS in‑app (annual)

Notes on pricing accuracy

Prices above were taken from App Store India listings and reflect in‑app pricing in INR.

Web pricing may differ and often appears in USD; use the purchase channel’s receipt for exact charges.

Your consumer rights in India

Applicable law

Indian consumers are protected under the Consumer Protection Act, 2019 for deficient digital services and unfair trade practices.

India does not have the EU’s automatic 14‑day cooling-off, but statutory remedies exist for unfair billing or deficient service.

Recommended actions for Indian users

  • Cancel within Notion’s published windows (3 days for monthly web, 30 days for annual web) when possible.
  • Keep invoices, payment receipts and cancellation confirmations as evidence.
  • If a refund or dispute is unresolved, you may escalate to local Consumer Disputes Redressal forums.

Customer experiences

Positive feedback highlights

Many users praise Notion’s flexibility, block-based editor and organisational capabilities once they learn the interface.

Positive reviews often cite powerful editing and customisability for personal and team workflows.

Negative feedback highlights

Frequent complaints relate to confusing billing, unexpected charges and difficulties obtaining invoices.

Users also report slow or unhelpful customer support and problems with app-store purchases not syncing to accounts.

For user reviews, see Trustpilot reviews.

Documentation checklist

What to save before and after cancelling

  • Invoice or receipt showing charge date and amount.
  • Screenshot or PDF of subscription page showing plan and next billing date.
  • Cancellation confirmation (email or on‑screen message) and timestamp.
  • App Store / Google Play purchase receipt if bought via mobile stores.

Why these documents matter

Proof is required for refund requests, chargeback disputes or escalation to consumer forums.

Keep records for at least 90 days after cancellation or until any dispute is resolved.

Common mistakes

Billing confusion between members and guests

Many users accidentally add members (paid) instead of guests (free), causing unexpected charges.

Check the account member list and billing page before making team changes.

Expecting app‑store refunds from Notion

Purchases through Apple or Google must be refunded through those stores, not directly via Notion support.

Contact the store with receipts and keep copies of any communications.

Comparative recap

Side‑by‑side at a glance

Purchase channel How to cancel Refund handled by Typical refund window 期間
Web (notion.com) - Monthly Settings & Members → Billing → Downgrade / Cancel Notion Full refund if downgraded within 3 days of invoice 月額
Web (notion.com) - Annual Settings & Members → Billing → Downgrade / Cancel Notion Full refund if downgraded within 30 days of invoice 年間
Apple App Store (iOS) iPhone Settings → [Your Name] → Subscriptions → Notion → Cancel Apple App Store Refunds via Apple; contact Apple Support 月額 / 年間
Google Play (Android) Google Play → Profile → Payments & subscriptions → Subscriptions → Notion → Cancel Google Play Refunds via Google; contact Google Play Support 月額 / 年間

Key takeaway

Web purchases follow Notion’s stated refund windows; app‑store purchases require store‑level support for refunds.

Always keep receipts and cancellation confirmations regardless of channel.

After cancelling

Next steps

  • Save confirmation emails and final invoices for your records.
  • Verify access to your workspace until the paid period ends and export any data you need.

Where to find more information

For user reviews and community feedback, see Notion user reviews on Trustpilot:

Notion on Trustpilot

Address

Corporate address (for correspondence)

Notion Labs, Inc.

2300 Harrison Street, San Francisco, California 94110, United States

Notes about contacting Notion

Support channels vary by purchase method: use account Settings for web subscriptions and the relevant app store for in‑app purchases.

Retain all documentation if you need to escalate a refund or consumer complaint.

Similar cancellation services

FAQ

To cancel your Notion subscription via the web, log into notion.com, go to Settings & Members, then Billing, and select 'Downgrade' or 'Cancel'. You can also send a cancellation request in writing to ensure you have proof.

Yes, if you cancel your Notion subscription within 3 days of the invoice date for monthly billing or within 30 days for annual billing, you are eligible for a full refund. Consider sending your cancellation request via registered mail for proof.

To cancel your Notion subscription from the Apple App Store, go to iPhone Settings, tap your name, then Subscriptions, find Notion, and select 'Cancel Subscription'. You may also want to confirm this cancellation in writing.

After canceling, your pages and content will remain accessible in your account until the end of the current paid period. If you downgrade to a free plan, some features may be disabled. You can also send a written request to confirm your cancellation.

Refunds for Notion subscriptions purchased through Google Play must be handled via Google Play. If you need assistance, contact Google Play Support. It's advisable to keep a written record of your cancellation request.