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Cancel PHOTOGRID
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Termination letter drafted by a specialized lawyer
Sender
Photogrid
Jupiter Palace Pte. Ltd., 12 TAI SENG LINK #04-01B
534233 Singapore Singapore
photogrid.help@gmail.com
Cancellation of Photogrid contract
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Photogrid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
I hereby notify you of my decision to terminate the contract relating to the Photogrid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
to keep966649193710
Recipient
Photogrid
Jupiter Palace Pte. Ltd., 12 TAI SENG LINK #04-01B
534233 Singapore , Singapore
photogrid.help@gmail.com
REF/2025GRHS4
Important warning regarding service limitations
Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Photogrid. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service.
If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Photogrid: Easy Method
What is PhotoGrid
Overview
PhotoGrid is a photo and video collage app that offers templates, editing tools, video collages and premium features such as watermark removal and HD exports.
How it is sold
Subscriptions and in‑app purchases are offered through platform stores (Apple App Store, Google Play) and via the PhotoGrid web account system.
How to cancel PhotoGrid
iOS (App Store) cancellation
- Open iPhone Settings → tap your name → Subscriptions.
- Find PhotoGrid and Cancel at least 24 hours before the period ends; cancellation takes effect at period end.
- Do not attempt to cancel inside the PhotoGrid app - Apple manages iOS subscriptions.
Android (Google Play) cancellation
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions.
- Select PhotoGrid and Cancel; deleting the app does not cancel the subscription.
- Confirm cancellation in the Play Store UI; some users report charges continuing when cancellation was not fully processed.
Web (photogrid.app) cancellation
- Check account or subscription settings on your PhotoGrid web account (photogrid.app) for a cancel option.
- If no option is available, email support with your purchase details to request cancellation: support@photogrid.app or photogridapp.feedback@gmail.com.
- Keep copies of your support request and any replies until the cancellation is confirmed.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but generally keeps premium access until the paid period ends.
You will lose premium features once the current billing period expires.
Account and data
Your PhotoGrid account and any saved projects typically remain unless you separately delete the account or content.
Export any important projects before expiry if you need local copies or backups.
Will I get a refund?
Apple App Store refunds
- Refunds are handled by Apple and are not guaranteed.
- PhotoGrid states refunds are not typically available; use Apple's "Report a Problem" portal to request a refund.
Google Play and Web refunds
- Google Play refunds depend on Google Play policies and dispute outcomes.
- For web purchases, PhotoGrid does not publish explicit refund terms - contact support with purchase evidence to request a refund.
- Overall PhotoGrid’s stated position is that refunds are not available after purchase; exceptions may occur through app‑store mediation.
PhotoGrid plans and pricing
Summary of common in‑app purchases
The following prices reflect in‑app purchase listings observed for India. Billing periods vary by item and may be weekly, monthly, yearly or one‑time.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| PhotoGrid Premium Plan (IAP) | ₹3,499 | annual | Premium templates, watermark removal, ad‑free, HD/4K VideoGrids |
| PhotoGrid Plus | ₹419 | monthly | Additional elements beyond free tier |
| PhotoGrid Pro | ₹2,449 | One-time | Pro features similar to Premium |
| PhotoGrid weekly2.99 | ₹299 | Weekly | Weekly access to premium features |
| Perfect Grid Experience | ₹219 | One-time | Enhanced grid experience |
| Remove Watermark | ₹89 | One-time | Removes watermark |
| Perfect Grid Experience (alternate) | ₹1,799 | One-time | Enhanced grid experience (higher tier) |
Your consumer rights in India
Refund and platform rules
There is no explicit public 14‑day refund right for PhotoGrid in India per PhotoGrid’s published position.
Refunds for in‑app purchases are governed primarily by the platform (Apple or Google), not by PhotoGrid.
Escalation options
- Keep receipts, screenshots, and subscription status as evidence when requesting refunds.
- If the platform denies a refund, you may contact your bank for a chargeback or file a consumer complaint with the appropriate forum.
- Public complaints and forum posts have reportedly led to resolutions in some user cases.
Customer experiences
Positive feedback
- Users praise PhotoGrid as a capable photo editor with good layout tools, filters and templates.
- Some reviewers note the free version is useful and the app is efficient for casual editing and printing tasks.
Negative feedback
- Many complaints about misleading "free trial" offers that resulted in immediate charges and refund difficulty.
- Reports exist of cancellations not always stopping charges, and of difficulty contacting support for refunds.
Documentation checklist
Essential documents to gather
- App store receipt or email confirmation containing the transaction ID and amount.
- Screenshots of your subscription status page showing active/expired state.
- Records of cancellation attempts (screenshots of Play Store or App Store cancellation screens).
Supporting evidence for disputes
- Bank or card statement lines showing the charge.
- Copies of emails or support tickets sent to PhotoGrid (support@photogrid.app, photogridapp.feedback@gmail.com).
- Dates and times of unwanted charges and any automated receipts.
Common mistakes
Deleting the app instead of cancelling
Removing the PhotoGrid app does not cancel subscriptions on Google Play or the App Store.
Always cancel through the store’s subscription settings rather than uninstalling.
Canceling inside the app on iOS and late cancellations
On iOS, cancelling inside the PhotoGrid app will not stop payments - Apple manages subscriptions.
Also avoid cancelling at the last minute; follow the 24‑hour recommendation for App Store subscriptions.
Comparative recap
Quick platform comparison
| Platform | Period | Cancellation method | Refund likelihood |
|---|---|---|---|
| iOS (App Store) | monthly / annual / Weekly | Cancel via Apple ID Settings → Subscriptions (24‑hour rule). | Handled by Apple; refunds not guaranteed. |
| Android (Google Play) | monthly / annual / Weekly | Cancel via Play Store → Profile → Payments & subscriptions → Subscriptions. | Depends on Google Play policies and dispute outcome. |
| Web (photogrid.app) | One-time / Variable | Cancel in web account settings or email support with purchase evidence. | No clear public refund policy; contact support to request refund. |
After cancelling
Immediate checks
- Confirm the subscription status in the relevant store (App Store / Play Store) shows cancelled or not renewing.
- Monitor your bank or card statement for one more billing cycle to ensure charges stop.
Next steps if charges continue
- Resend cancellation evidence to support (include receipts and screenshots).
- If unresolved, contact your bank to request a chargeback and consider filing a consumer complaint with local authorities.
Address
Corporate address
Jupiter Palace Pte. Ltd., 12 TAI SENG LINK #04-01B, Singapore 534233, Singapore
Support contacts
For web account issues or cancellations, use support@photogrid.app or photogridapp.feedback@gmail.com and retain copies of correspondence.
FAQ
To cancel your PhotoGrid subscription on iOS, open your iPhone Settings, tap your name, then select Subscriptions. Find PhotoGrid and cancel at least 24 hours before the period ends, as cancellation takes effect at the end of the current billing cycle. Keep proof of your cancellation request.
To cancel your PhotoGrid subscription on Android, open the Google Play Store, go to Profile, then Payments & subscriptions, and select Subscriptions. Choose PhotoGrid and confirm the cancellation. Remember that deleting the app does not cancel the subscription, and keep proof of your cancellation.
If you purchased your PhotoGrid subscription through the web, check your account settings on photogrid.app for a cancellation option. If unavailable, email support with your purchase details to request cancellation. Keep a copy of your email for proof.
After canceling your PhotoGrid subscription, you will retain access to premium features until the end of the current billing period. Once this period expires, you will lose access to those features.
Refunds for PhotoGrid subscriptions depend on the platform. For Apple App Store purchases, refunds are handled by Apple and are not guaranteed. Use Apple's 'Report a Problem' portal to request a refund. For Google Play or web purchases, contact support with your purchase evidence to inquire about a refund.