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Cancel PIXOMATIC
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I hereby notify you of my decision to terminate the contract relating to the Pixomatic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixomatic: Easy Method
What is Pixomatic
Overview
Pixomatic is a subscription-based image-editing app that provides tools such as background removal, magic cut, and other retouching features. It is distributed through app stores and as in-app purchases.
Core features
Key capabilities include automatic background erasing, manual touch-up tools, and export options aimed at mobile users. Access to premium tools requires a paid plan or one-time PRO unlock.
How to cancel Pixomatic
Steps by purchase channel
- Apple App Store (iOS): Open iOS Settings → Subscriptions and cancel the Pixomatic subscription there. You cannot cancel App Store subscriptions from within Pixomatic; Apple controls those subscriptions. Unsubscribe at least 24 hours before renewal to avoid next charge.
- iOS in-app alternative payment: Open the Pixomatic app → Menu → Manage Subscription → Unsubscribe, then confirm in-app when prompted.
- Google Play (Android): Open Google Play Store → Subscriptions → select Pixomatic → Cancel subscription and follow the on-screen prompts.
- Pixomatic website: Log in at your Pixomatic account, go to Manage Subscription, and click Unsubscribe to stop automatic renewal.
Timing and confirmation
- After you cancel, keep the confirmation email or screenshot as proof of cancellation.
- If you do not see a cancellation confirmation, check the app store or payment method used; cancellations through stores are recorded in your account settings there.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but typically keeps premium access until the end of the current paid period. You will retain features until your subscription expiry date.
Billing and data
Cancellation does not automatically remove your account or personal data. Your projects or account settings may remain unless you delete the account separately.
Will I get a refund?
Pixomatic refund policy
Pixomatic does not issue refunds for fees already paid; cancellation prevents future charges but does not refund the current billing period. This is the stated company policy.
Possible exceptions and actions
Under consumer laws and depending on circumstances (unauthorised charge, misrepresentation, or defective service), refunds may still be available despite stated "no refund" policies.
If a merchant or app store declines a refund you believe is justified, preserve records and consider escalating under consumer protection routes in India.
Pixomatic plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pixomatic PRO | ₹599 | One-time | Unlocks PRO features |
| Pixomatic Premium - 1 Month | ₹599 | Monthly | Full premium access for one month |
| Pixomatic Premium - 1 Month | ₹999 | Monthly | Alternative monthly premium price |
| Pixomatic Premium - 1 Year | ₹6,900 | Annual | Full premium access for one year (7-day free trial) |
| Weekly Bundle Subscription | ₹599 | Weekly | Bundle features on weekly subscription |
| Weekly Bundle with Free Trial | ₹599 | Weekly | Weekly bundle with a free trial offer |
Notes
- Prices reflect App Store listings noted in verified data and may appear duplicated on store pages.
- Actual prices and offers (free trials, regional pricing) can change; check your app store purchase screen before subscribing.
Your consumer rights in India
Legal protections
Under the Consumer Protection Act, 2019, digital services and content are covered; consumers may have rights to refund or return when services are defective, not as described, or unauthorized.
Remedies and complaint routes
- You can lodge complaints with the National Consumer Helpline (NCH) or seek remedies through District Consumer Disputes Redressal Commissions.
- For purchases via e-commerce or app marketplaces, file grievances through the platform's e-commerce grievance mechanisms where available.
Customer experiences
Positive feedback
Some users praise Pixomatic for features such as the magic cut tool and the ease of background removal. These strengths are commonly highlighted in reviews.
Common complaints
Numerous users report trouble finding cancellation options, especially with free trials and app-store-managed subscriptions.
Other frequent complaints include being charged after attempting to cancel and difficulty obtaining timely support for billing issues.
Documentation checklist
What to collect before contacting support
- Order receipt or app store purchase receipt showing date and amount.
- Account email / username used with Pixomatic and the device type (iOS/Android).
- Subscription ID or order number if available.
How to capture proof
- Take screenshots of subscription pages, cancellation attempts, and any confirmation or error messages.
- Save bank/credit card statements that show charges from the merchant or app store.
Common mistakes
Mistakes during cancellation
Attempting to cancel within the Pixomatic app when the subscription was purchased through the App Store will not stop Apple-managed renewals.
Always check the original purchase channel (Apple App Store, Google Play, or pixomatic.us) before cancelling.
Billing misunderstandings
Assuming cancellation is immediate and pro-rated can lead to confusion; most subscriptions remain active until the current paid period ends.
Failing to keep confirmation proof or checking the app store subscription list often causes disputes to be harder to resolve.
Comparative recap
Quick comparison
| Aspect | App Store (iOS) | Google Play (Android) | Pixomatic website / In-app |
|---|---|---|---|
| Where to cancel | iOS Settings → Subscriptions | Google Play Store → Subscriptions | Pixomatic app Menu → Manage Subscription or account on website |
| Who handles refund | Apple (App Store) | Google (Play Store) | Pixomatic (for direct web/in-app purchases) |
| Common issue | Users can't find subscription in app | Auto-renewal continues after perceived cancellation | In-app payment options may differ by region |
When to escalate
- If billing continues after confirmed cancellation, first collect evidence and contact the app store or payment provider.
- If unresolved, escalate to consumer protection channels in India or dispute the charge with your bank if the charge is unauthorised.
After cancelling
Follow-up steps
- Keep cancellation confirmation email or screenshot until your billing period ends and any disputes are closed.
- Verify that auto-renewal is off in the account/subscription settings of the store used to subscribe.
Where to get help
- Official Pixomatic unsubscribe guide: Pixomatic unsubscribe help.
- Alternative cancellation instructions and user-shared steps: How to cancel Pixomatic (guide).
- For community reviews and reports about cancellation experiences: User reviews.
Address
Corporate address
Bending Spoons Operations S.p.A., Via Nino Bonnet 10, Milano, Italy.
Registered office in India
Pixomatic may list a local registered office (Pixomatic Advertising Private Limited) on Indian app store or company filings; check the app listing or legal sections for the exact registered address.